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Mountain West Bank - Montana / Automatic deductions

1 United States

I banked at this institution for just a short while and during that time I had signed up for an automatic payment to be sent to my business insurance company. I cancelled the policy and told the bank to not distribute and more funds to this company. They continued to send funds for three months. I went to the bank in person and told them not to send any more automatic deductions to any one. They tried to tell me that if they received a notice from the insurance company to withdraw funds from my account they would continue to do so. I then on the spot told them to close my account.

Due to the funds and overdraft fees they are claiming that I owe them over $ 1,200.00. Now I will have to hire an attorney to battle them over their errors. My question is, why is it impossible for me to manage my account at a bank?
Thank you

James Frost
Kalispell, Montana

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