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Motel 6 / sanitary conditions and overall customer service from upper management

Essington, PA, United States
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Horrible rooms management was very nasty when I brought my issue to his attention I was inconvenience had to switch rooms then get to the second room and had to make my own bed I complain that there might have been bed bugs and the first room which is room 524 took pictures after being switched to the second round sheets with dirty had to go back to the front desk to get sheets and make my own bed speaking with the general manager Bill McKee who is very rude sing a bit racist and really had no interest in my discomfort and horrible stay you. I understand this is no Hilton but customer service is key when you are in this business he did nothing to try to accommodate me I'm a frequent visitor and I come from New Jersey to the Philadelphia Essington PA Motel 6. You expect a little decency when you spend your money because without the customer there would be no business I'm pretty sure you could have handled the situation a little differently but I truly believe because of the color of my skin I was treated the way I was treated there's no excuse for the things you said I'm extremely frustrated and will never recommend Motel 6 or nor will I stay there again and this is because of management and how situations are handled when people spend their money to give you guys business

Motel 6
Motel 6
Motel 6
Motel 6
Motel 6
Motel 6

Ti
May 26, 2017

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