MORTGAGE LOAN MODIFICATIONS / Loan Modification Scam
WE ARE THE VICTIMS OF A LOAN MODIFICATION SCAM BY THIS LAW FIRM.
Our adjustable rate mortgage adjusted from 7.25% to 10%. We received a call from Jacob Kim of Alliance capital finance, stating that he could help us get our loan modified. Jacob told us that he represented the Arase Law firm and they could help us, for a fee of $3, 400.00. We told him that this was a large amount and that we could not afford to pay this. Jacob told us that we could make two payments from our credit card, one now to get them started and the other later.
After authorizing the first payment we received a call back from Jacob stating that we need the full amount so that Arase could have us modified in 30 days. I told him that this money was part of our mortgage. he said that they would modify us quicker if we were a few payments behind. We sent the full $3, 400.00. We were desperate for legal advice and help because our mortgage company had turned us down once.
We received the contract, signed it and paid the fee up front in full because it would get our loan modified faster. We were told not to worry because we would not lose our home. We requested that the attorney help us to lower our rate and our monthly payments through the lender. We sent all the documents that the attorney requested from us.
When we started with this firm in December we were only one month behind on our mortgage. On June 30th the Lender denied our modification. We have been in foreclosure and we have a Trustee's Sale Date of July 16, 2009.
We kept in contact with Doug, Tomas, Jeff, David and the lender at least two times per week. We met with David on May 15, 2009 and received his written guarantee that he would help us get our loan modified.
We contacted the attorney and we inquired as to whom they negotiated with at the lender. They told us that the could not do anything else for us. They also told us it is best for us to let our home go in foreclosure. We demanded our money back because it stated in the contract that if they were unsuccessful, they would return our money. We made an appointment to meet with the officials at the firm.
My wife went to the Newport Beach office to meet with the negotiators. We demanded our money and our file. They were stalling, telling us David was on his way, and this was a lie. We were also told that the refund has to come from the Corporate office. We have not received our money. The firm has changed its phone number and we are unable to locate them. We have since found out that other people have been scammed.
We need help contacting this attorney again to get our money back.
Let's hope other people do not fall victim to this attorney.
LOAN REFUND UPDATE 8/20/09
As of 8/20/09 we have not received our refund from this company. We sent them the signed refund request form as we were told to do. We returned it via fax on 7/31/09, also by email. Looks like they are stalling on refunding our money.
We filed a report with the BBB in Orange County, Ca. It looks like this company could care less about dealing with their client in a professional and businesslike manner.