Mortgage Loan / Customer Service & Insuranc Claim
I forward a insurance claim check to Ocwen per their claim package. It took them 3 weeks to return 50% of the claims amount to me to get repais started. I had all the repairs done and paid for it out of a savings account. Around the 1 of August they sent a gentlemen to inspect the reapis. Ocwen claims they did not get the report. Another claims adjuster was sent out again o August 19 and they clai now they didn't get the report until yesterday, Which was lie because I talked with Owcen on 9-2-2014 and was told the just got the report. I calle agin to 9-5-2014 and they now claim they did not get the report until yesterday. They are very hard o deal with because of all their representative have an Indaiin accent . If you have a morgage with this copany and live in Missouri you can get a better deal at this time with First Integrity Mortgage Services (ask for Mike Burge) I m saving 60/month plus dropping 4 years of my present morgage.