Mor Furniture reviews and complaints 1
View all 103 complaintsMor Furniture - just plain broken
Possibly one of the worst places to buy furniture in the valley. Salesman was a leach, did nothing other than write up the sale, failed to offer cookies, water even though we got to sit right next to it. The real problems started with delivery though, their was no confirmation call and the driver was 30 minutes outside their 4hr window. Once the truck arrived the driver and his helper were in such a rush to place the bedroom set that they broke two of the pieces and my wall while moving them up the stairs. They started to assemble the bed frame using there feet, kicking it into place and I became upset.
I inspected the furniture and found that the top had been levered loose from the large dresser (rolling it up the stairs instead of lifting it), broken drawers on both night stands, and a bed frame assembled by kicking it into place. None of this was noticed by the "technician". Needless to say I sent it all back. I tried for another delivery but was lied to, by the store manager Micha, and they never showed up. I returned the furniture to the store and if you have already ordered I would encourage you to do the same.
The wall, like all of the mess is my problem, even though they are "really sorry"
The complaint has been investigated and resolved to the customer’s satisfaction.
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