Money Plus / surrendered amount not yet received

1 India
Contact information:

I ( M G WARKE) am holding 2 policies of LIC of INDIA
1) Policy no. - [protected] - Money Plus
2)Policy no. - [protected] - Market Plus
Branch - 923
Maturity for both the policies was on 28 Feb 2012,
We surrendered both this policies to Developing officer on 28 Feb 2012
Till today ( 16 April 2012) we have not received our amount from LIC.
Tried to complain the matter on line but it doesn't have any FACILITY on web for complaint, Customer care just gives phone no. of desired branch. when called to BRANCH Person answering the query is inadquate to answer any queriies of customer.
Hopeing for you answer as soon as possible.

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