The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

[Resolved] Money Catch Unclaimed Money Professionals / unclaimed money professionals money catch business scam

1 1/8 Slade St, Goonellabah NSW, Australia Review updated:
Contact information:

It seems that every-time I place this review this scam business removes it. They changed their trading name to Money Catch.

So here is my review from 15 months ago here again. One of the worst decisions of my life was to use AURFS, they changed their name and their domain name to avoid bad reviews about their scam business, they now go by Money catch and are using www.moneycatch.com.au you would be fooled into believing that they run a legitimate credible business, but my experience was furthest from that. I have never seemed someone more dishonest, deceitful than that lot. Be careful from giving them your information as they will steal your identity and try to rip you off.

scammers, thieves liars is what these people are, how they are ACTUALLY being allowed to operate is the question. AURFS now using moneycatch.com.au it is just a dodgy operator out to take your money. Word of advice, avoid them at all cost, they will steal your money.

They call themselves the Unclaimed Money professionals but there are all fake, anything but professional!

See the sample of their scam emails exposed by scam fighting website 419scam.org

Source: http://www.419scam.org/emails/2017-02/13/00417829.96.htm

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Money Catch Customer Care's Response, Oct 15, 2018

    To all customers, consumers and persons who are interested in the business operated by Money Catch.

    THIS REVIEW IS FALSE AND THE ALLEGATIONS ARE SCURRILOUS, ILLEGAL AND WITHOUT ANY FOUNDATION, THE PICTURES ARE ALL FAKE CREATED REVIEWS - THE PROFILE ALEX GAINSER IS NOT A CLIENT OF OURS AND IS A FAKE USER ACCOUNT CREATED TO DEFAME OUR COMPANY AND HE HAS BEEN DOING THIS FOR OVER 2 YEARS.

    We are also not a 419 Scam, and if you look into the link Alex Gainser has posted, you can see it is a scam email and NOT from our company as we certainly don't email people from a Gmail account, we also have never had an employee named Benjamin. Consumers have contacted us about this email back in 2017 and we advise them to delete the email and not respond to them as it is not from us!!

    Money Catch has been the subject of a significant amount of trolling during recent times. Such trolling making totally false, unmaintainable and incorrect accusations in relation to the business carried on by Money Catch. The allegations are scurrilous and without any foundation.

    Money Catch is a business that has been operating with integrity and impunity since 2006 and in an honest and ethical manner.

    Money Catch has been operating since 2006 involved with the recovery of unclaimed money, cyber investigations, scam investigations and skip tracing. Money Catch operates within and adheres to telecommunications (Telemarketing and Research Calls Industry Standards) 2017 and every telephone number is run through the Australian “Do Not Call Register” as required by Law.

    When Money Catch locates or ascertains a source of unclaimed money owing to their potential clients, those clients are advised and it is entirely the client’s choice if they wish to use Money Catch’s service or to affect the claim themselves. Should the client elect to affect the claim themselves then they are provided with the necessary information to pursue the claim for their own unclaimed money? The benefit to them of using the Money Catch service is that a professional service can carry out all the inquiries, investigations and provide all necessary information in a more efficient and timely manner.

    Money Catch is Australia’s leading unclaimed money professional and accesses information that is not easily or freely available in relation to unclaimed money therefore providing a significant service to the clients who choose to use that service and allowing a greater number of people to acquire unclaimed monies that are owing to them than what other organisations are able to do. The access to additional sources of unclaimed money is only a benefit to clients.

    Money Catch does not stalk people and as set out, adheres to Industry Standards including the Telecommunication Standards set out above, ACCC Debt Collection Guide and the “Do Not Call Register”.Full and complete information and disclosure are made by Money Catch as part of the relationship with clients and that is provided before any contract is entered into and the client has an absolutely free choice if they wish to deal with Money Catch or not.

    The fees that are charged by Money Catch are applicable to the work performed for the investigation and support and the levels of fees that have been set out by unknown persons who are trolling the website are simply incorrect and will not be maintainable. Money Catch’s fees are disclosed to all prospective clients and customers before any work is performed and again, that client or customer can decline to engage the services of Money Catch.

    In accordance with proper procedures and Australian Law, Money Catch is required and does hold a Master CAPI Licence and that Licence requires compliance with Ethics and Standards by all holders and Money Catch does comply with those Standards. Obtaining the Master CAPI Licence requires significant study and also a thorough investigation of the Licence Holder – which cannot reveal any criminal or Police record or any financial dealings that have led to bankruptcy in the past. Money Catch has always passed the statutory inquiries that are made by the Licensing Authorities and continue to hold and operate under the appropriate Licences because they have passed and continue to pass all requirements.

    Confirmation of the above matters can be confirmed by inquiry through the appropriate websites and Government Authorities – particularly through the NSW Police or Security Licensing & Enforcement Directorate (SLED).

    Money Catch does not know or understand the basis of the totally incorrect and scurrilous allegations that are being made about them. Money Catch can confidently state that they have not received any complaints from customers who are known to them and whom they have dealt with and for whom they have obtained unclaimed money and the authors of the matters that are being trolled and put out through the internet are by persons who remain anonymous and are unable to be corresponded with to be required to state the basis and/or reasons for the incorrect allegations.

    Money Catch is also aware that persons involved with the above activities are using photographs of the staff of Money Catch and impersonating Money Catch in their posts and reviews.

    All persons that deal with Money Catch should ensure that the source of correspondence only comes from the Money Catch domain name – www.moneycatch.com.au, staff emails with @moneycatch.com.au or that they have spoken personally to the staff at Money Catch.

    This statement has been prepared by the Companies Senior Management and Trenches McKenzie Cox Solicitors Lismore.

Al
Oct 9, 2018
Sort by: UpDate | Rating

Comments

Post your comment