Monarch Media Group / Phone Scam!
I am one of the unfortunate victims of this scam. In 2008, Monarch Media Group had called selling their product as a renewal. They had information on the person who had my position before me as I was a newcomer. I thought I would agree to their service to keep the department going. This was a paid sum of nearly $500. I checked out their CD and was confused by their service but had no time to look into it.
This year, 2009, I investigated their services and origins further as they were wanting $375 to finalize the contract (what contract????) and discovered that they are truly a scam. They only found names of people in the company and twisted their words so a person will think that they will get the phone listing for 411. Not so!
They do not provide a service that google, yahoo, MSN, web crawler, etc. doesn't provide for FREE! They aren't even plugged into the world. You'll find this out when you get a lovely CD with technology and graphics similar to Oregon Trail.
This product is no good. Simply return any CD to sender and throw away the invoice. You may get many calls or threats. Know your rights on consumer abuse like this.