The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Momentum Phone Service / Poor service

1 United States
Contact information:

My service was interrupted at 10:15 am on July 8. Within 10 minutes I had contacted customer service and realized our bill was past due and we had been disconnected...totally our fault and very embarrassing. But...it is 12 hours later, 11 hours since my online payment cleared my bank with at least 10 phone calls back to customer service had various explanations and a little sarcasm and still no service. We are a busy insurance agency with over 100 calls per day that will pay our account in full as soon as possible and do business elsewhere.

Va

Post your comment