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Momentum Direct review: unauthorized payments! 375

A
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I too ordered the free trial. I did receive the pills but could not take then because of medication I am taking. I called to cancel right away. The man said ok he would cancel my order. Only thing is two checks had already been written on my account. One for $49.95 and one for $58.95. I wish I had seen the complaint board before ordering. I spoke with my bank and I can contest the charges so that is what I am going to do. I will make a copy of all the complaints to help my case.

375 comments
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Mai Vue
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Jan 23, 2008 7:18 pm EST

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

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Mai Vue
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Jan 23, 2008 7:15 pm EST

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

M
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Mai Vue
,
Jan 23, 2008 7:10 pm EST

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

M
M
Mai Vue
,
Jan 23, 2008 7:09 pm EST

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

M
M
Mai Vue
,
Jan 23, 2008 6:30 pm EST

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too, also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. However, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. Although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and no check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

M
M
Mai Vue
,
Jan 23, 2008 6:25 pm EST

Texas Attorney General
http://www.oag.state.tx.us/consumer/complain.shtml

Federal Trade Commission
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Crime Complaint Center (Associated with the FBI)
http://www.ic3.gov/complaint/

This too also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. however, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and not check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

M
M
Mai Vue
,
Jan 23, 2008 6:14 pm EST

This too also happen to me. I immediately contact my bank to block the company form taking more money from my account and of course change my account number right away. I have never heard of this company or received any items form them. however, i still keep an eye on my account activities to see if the momentum direct has other tricks to pull more money out of my account. although, the amount on my account was only in small dollars amount, I was still very concern with this company that I research about them right away and had contacted them and they said that I will get the money refunded in a form of a check within 14 days, but its been 1 1/2 months and not check has been received from them.

Today, I have stumble upon the electronic fund that was taken out of my account and decided to contact my bank again, and of course there was no other funds taken by MOMENTUM DIRECT, but I was still very concern so the I came across this page and so I made my complaints with the site posted by Nancy McDonald.

I really hope that by making these complaints to the site listed above will help us to lock these creepy, sneaky ### up for a while.

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anais nieto
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Jan 23, 2008 4:19 pm EST

i was ripped off to. i order it to try it and i never recieved the product and they still took the money from my account.

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Jeff Crooks
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Jan 23, 2008 8:51 am EST

i too was taken from this company and I did not order anything. I just happen to notice that there were three withdrawals from my account from this company. Already I have had to close my account and open a new one. Thinking about a civil suit against the company to let them know this is not going to be allowed any more. Maybe it will also send a message to others trying this stuff. Anyone know of a good lawyer.

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Brandy Scheinost
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Jan 22, 2008 11:08 am EST

Brandy Diannah Scheinost
5859 Tom Hebert Rd. Lot 16
Lake Charles, LA 70607
[protected]
January 14th 2008
Re: Unauthorized charges to personal banking account.
This is Certified Mail
Momentum Direct
1010 South Magnolia Boulevard
Magnolia, TX 77355
Attention: Momentum Direct
Sammy Rua
2-Day Slim Down
Dear Momentum Direct,
I am sending you this letter to let you know that you charged my account five times unauthorized charges for a product that I do not receive. I was checking my bank account and found a charge for the product itself for $49.00 and later started getting charges of $58.93 just about every week. Check number 2331 for $58.93 was NOT authorized, check number 2333 for $58.93 was NOT authorized, check number 2334 for $58.93 was NOT authorized, and check number 2335 for $58.93 was NOT authorized! I have filed charges against you through my bank and have also notified the Montgomery Sheriffs Department. If I do not receive my FULL refund of $235.72, I will turn this over to the FBI, Sheriffs Department, and BBB. I will also, be taking you to court to get my money back as well as damages. You have caused me grief and pain! The product did NOT work and this kind of thing should not happen to average everyday working Americans! You are scam artist and should not be allowed to do this ever again to any person. If I do not hear from you or see a refund with in two weeks, I will move forward with the actions I just stated.
Sincerely,
Brandy Scheinost
CC: Montgomery County Sheriffs Dept.
CC: FBI
CC: Pias Scott J Attorney At Law
CC: Brandy Scheinost

I had to send this certified letter to them and still heard nothing from them, I'm taking it to the FBI.
These people will have a special place in Hell when I am done with them!

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sandy freeman
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Jan 19, 2008 2:48 pm EST

i purchased this product through my mothers account without her nowing it and if i call and cancelle it and u dont we had this promble before and she took them to court and the had to pay back every red cent that they took

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Misty Causey
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Jan 19, 2008 8:41 am EST

Similar problems... after a month of not receiving the product, I call. They said they would have it out in 10 days. 3 1/2 weeks later, no product. My fiance calls, they tell him I cancelled the order. Funny - they sure didn't think so when the debited my account for the shipping costs, did they? Now, 3 months later, I get another debit for $99.90 out of my account. ARE THESE PEOPLE STOPPABLE? IF YOU HAVE ORDERED ANYTHING FROM THEM, GET A NOTE ON YOUR FILE WITH YOUR BANK NOT ALLOWING ANY DEBITS TO YOUR ACCOUNT FROM THESE PEOPLE!

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Maria Hammonds
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Jan 18, 2008 6:58 am EST

Everything that happened to the others happened to me, I never received the product and cancelled, now they are taking 49.95 out of my account. Phone numbers do not work and no answere from email address. These people have to be stopped, I have 6 children to take care of and can not afford for someone unauthorized to take my money. I have to close my bank account and start all over, My husbands check is also direct deposited, this is not right and should be against the law.

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Brandy Scheinost
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Jan 14, 2008 12:20 pm EST

This company did pretty much the same thing to me, only I was told the product was free and all I had to pay was the shipping. This was back in Oct. and I did not receive the product till the end of Dec. at which they had already charged me $49, $59, and another $59 by Jan. 10th of 2008. I am in the process of filing a report with the police dept. in that area.

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carol vasquez
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Jan 14, 2008 6:51 am EST

how do i cancel this product i ordered they give not enough info

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Melinda Hulse
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Jan 12, 2008 8:38 am EST

The company has done this to me as well. They keep trying to collect by drafting my account for $58.93 several times Which has caused my account to go into overdraft status. I order the product and cancelled as stated, but they still keep trying to collect not once but several times.

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C Spruel
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Jan 11, 2008 6:51 am EST

These people are complete idiots!. Not only did they debit my account after I canceled, but they debited it again! I recieved a refund for one debit, I am waiting on the second. I will not rest until I get every penny they STOLE from me!

***SONS OF B..CHES!*** THEY ARE GOING TO ROT IN HELL!

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Robert N Mansfield
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Jan 10, 2008 4:03 pm EST

I received a jar of the 2 Day Slim Down product (S/H $7.97). I was concerned because the instructions were only in very tiny print on the jar. No information on the product on the order sheet or pink sheet. I then found this site and read the complaints on this page. Very serious accusations. I phoned the number given, told the representative I did not want to be on an automatic billing plan, and he said I would not, but nothing was said on whether I would have to pay for this jar. Would appreciate any comments.

Robert Mansfield - www.mansfieldbooks.com

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Pissed in Oklahoma
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Jan 10, 2008 8:15 am EST

I was unaware that after the trial I was going to be charged $60 a month. They have taken $589 from me as of December 2007 and it started in July, I was doing those paid to sign up sites where everything was suppose to be free. So unaware I paid the shipping charge with my checking account, they have taken out $58.95 every month since. I cancelled my account on December 18th and have been told 4 times it will take 14-30 days for my refund. I call everyday to make sure they are not going to charge my account and was given a cancellation #. I also have the confirmation reciept from the post office from where I sent them back the product. I would not recommend this company to my worst enemy and if there is some way to ground these baby's let's get to stomping. This is rediculous! I call [protected] at least once a day if not twice. If they can charge me fradulently then I am going to make sure they know I exist and I am going to get my money back! So anyone charged and trying for a refund let's give them what for everyone call this number at least 2x's a day and aggrevate the hell out of them until they see most people won't take this crap and we work hard for our money also!

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Julie Biddle
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Jan 08, 2008 7:46 am EST

I was also a victim of this company. I did get the product but not until the 14 days were up and then 2 days after receipt of said product I got charged the 49.95. At this time I started calling and emailing the company. I finally got thru but not until after they had a chance to charge me again for 58.93. I sent several emails to the company and told them that I will find a way to shut them down and I will. I sent emails to: the attorney general, BBB, ic3, and to ftc. All of you out there need to do them same. I did get a refund check from them but I am afraid to put it through my bank account because I have called the bank that the check is drawn on but when I do one time the funds are there and the next time they are not. If anyone has any ideas on how to get my money back with out it costing me nsf fees, then i am all ears. please reply

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Nongluck Popong
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Jan 07, 2008 11:37 pm EST

I got the same problem with every one, they send the free trial and keep withdrawing money from my account without my authorization, even you cancelled the order or they promised that they will refund you the money. They will not do anything only take the money out from us. ONLY WE HAVE TO KEEP FIGHT BACK TO STOP THEM.Can we think of something to take legal action together and keep in touch. We can send the e-mail to each other.

The topic of Janet Byers that post to this Web site on [protected] under the Topic of HOW TO STOP MOMENTUM DIRECT FROM STEALING MONEY FROM YOUR CHECKING ACCOUNT is the good thing we have to start.

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Nongluck Popong
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Jan 07, 2008 1:15 am EST

I got the same problem as everyone,my checking been withdraw without my authorization. It is a big rip off. I file complain to Consumer Bureau.ftc.gov for goverment's investigation. I think evry one should keep complaint to them . The Bank said only way can stop them from taking our money is to close our account ? and taking Legal action.Should we complain to the pay survey that advertise for them? people got this Diet pill from the survey company that means the pay surveys are suck too.

But we have to stop this company.

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Glena Wensil
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Jan 03, 2008 11:19 am EST

I wish I had further researched this kind of Stuff. I was trying to make some easy money by taking surveys. Then to come to find out it's not just taking surveys you have to try products. You have to pay the shipping and guess who it was "Momentum Direct". I never received the product like they said they would send. So I decided to cancel, luckily I made the trial period. This was back in 11/12/07. I was told they would send me a refund check of $7.97 in 21 days. I haven't seen it yet. I called today on 1/3/07 to let them know I've not received it yet. These guys yoiu talk to never know what is going on they say "we're just cumstomer service. I finally I got the guy to tell me his name "Mack" he said I would get it in 2 weeks and that he would give it to the Accounting Dept. I told him I want to speak to the manager. He gave me the #[protected] to call and all I got was the answering machine. Is there anyway or anything else I can do to get my money back? GW

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Sherald Bubela
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Dec 31, 2007 6:10 pm EST

Just spent all evening online filing complaints with these 3,
Texas Attorney General, Federal Trade Commission, and
Internet Crime Complaint Center. I do not see that this will do
any good. There are so many complaints against this company
already and yet nothing has been done to stop them.

But at least I did my part. I reported what Happened to us. I just can't believe that this kind of thing is still happening.

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Sherald Bubela
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Dec 31, 2007 1:27 pm EST

So has anyone been able to do anything about this company?
Is there seriously something that can be done? We have the
same story here as every body else. How can they be allowed
to continue with so many complaints?

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Sherrie Soria
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Dec 30, 2007 7:53 pm EST

I just realized Momentum Direct has fraudlently debited my account twice in the amounts of $49.95 and $58.93. I am contacting my bank and will call this company directly. Will keep the blog posted.

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Anonymous
, CN
Dec 30, 2007 7:22 am EST

None of the phone numbers work! Also, the whois information that network solutions have is:

David Beeson
12044 FM 2920
Tomball, TX 77377
US
[protected]

You cannot even email him he has some sort of flipping email address protection. WHich means you need to go through some website called: http://www.emailaddressprotection.com to even email him. I had to close my checking account today and open up new ones. Addtionally my bank advised me to open a secondary free checking account for internet purchases only so that my primary checking account is not affected. I also filed a complaint with the Better Business Bureau in Texas ...Their website address is: http://www.bbbhou.org/

I think if everyone files a report as well as contacts their attorney's generals office something will eventually be done. These people should not be allowed to operate on the internet.

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Sue Danner
,
Dec 29, 2007 3:52 pm EST

Momentum Direct is a scam, I just check my bank account which I don't do very often unless I buy something. Well I never brought anything from this company. But I found 2 charges on my bank account both for $58.93. I sure didn't order anything on line and I sure in hell haven't received anything from them. Even my Bank Name is incorrect + My phone number. I did order from them over 6 months ago, but that account has long been cancel. What the hell is going on? I haven't order a darn thing since then online. They must keep your information so they can steal your money later.

Their freaken crocks, I call and now it said the office is closed until Jan. 2, 2008. Now I'm pissed. This is total a fraud, charges should and will be brought against this company.

I'm going to my bank on Tues, since the bank is closed. And close my account ASAP. This is totally BS.

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martha hall
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Dec 27, 2007 12:43 pm EST

I had the same thing to happen to me back in August I closed my account and did not reopen another one then today 12-27-07, I received the pills again, but, of course I have no account open, I guess they are trying to get me started again, I am mad, and I just chalk it up to a big mistake on me for not looking more on line before purchase.

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Trica Thomas
,
Dec 26, 2007 9:22 pm EST

I'm having the same problem. I canceled prior to receiving the product. Then, like clock work the last two months, I've received shipments which I immediately returned. I've talked to customer service numerous times and have been told that my account is indeed canceled, and they can't seem to explain why I keep getting shipments. I also tried to email them, over two weeks ago, but haven't received a response yet. When I asked about that, the customer service representative said they are behind on their email due to the large volume they receive. Mostly complaints, I'm sure. My daughter-in-law had the same problem with them, and ended up closing her checking account to get it shopped. I guess I'll have to do the same. I have turned them in to the BBB and plan to go further if I don't receive my promised refund.

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Bonnie Charles
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Dec 26, 2007 2:39 pm EST

I too have had my bank make checks for a total of $167 to Momentum without my authorization. After reading this blog, I did call my bank and asked them if I needed to put a stop payment against this company and they said I didn't need to - so much for customer service. I've since talked to reps at the bank and they are pretty ignorant and or I'm getting conflicting answers from them as to what I can do and what they do for me (like take responsibility). So this is what I have to do: #1 close out old checking accnt open new one. Call all the places/people I have outstanding check/depits with and explain - have them wait for new payment otherwise checks etc. will bounce. Place a fraud claim with my bank. Now This Has Not Been An Easy process as I get conflicting info from just about everybody. This has taken me 3 days, including Xmas day to try and straighten it all out. Best Of Luck to you... never give out your routing number and bank numbers to anyone, I won't.

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Christina Johnson
,
Dec 26, 2007 9:15 am EST

Another thing to add is: I belong to a bunch of GPT site's so I know all to well about Trial Offers. As I have did over 50 of them and only had one problem with a Trial Offer, it was with another company.

Best thing to do is call the company before you do the offer to see expect what the trial offer is about. What are the Terms & Conditions of that Trial Offer. When will the product be shipped out? Will they be sending you a email when the product is shipped?

And when you fully understand the Terms & Condition then sign up for it. Never sign up for something that you don't totally understand. A smart consumer is a educated consumer.

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Christina Johnson
,
Dec 26, 2007 8:56 am EST

I'm happy to say, I didn't have any problems with canceling. No withdrawns what so ever was made on my bank account, expect for the shipping & handling charges.

If the product isn't coming to you within 4 to 5 days. You should be calling to see where it is. Gee Wiz, their only in Texas doesn't take that long to get first class mail. I think that's the best thing to do. That way, that lets them know you haven't received it. Write down who your talking too, that seems to help.

I didn't receive my free trial product right away, seems like it took forever. But I was right on the phone asking if they mailed it out yet, because I haven't recieved it. Then I call to tell them I was sending the unused protion, that my doctor said I shouldn't take it. Never charge me a thing after that. Yeppie!

You can't wait until the last min to call these people. Wondering where the product is, their assuming that you already received it. The people that answer's the phone, only can tell you what's on their computers. Customer Service and Shipping Department is two different things.

Get a Confirmation #, when you cancel their suppose to give you one.

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Mamie Willis
,
Dec 21, 2007 7:13 am EST

I returned the product and am waiting for a refund and I asked to cancel the program.

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Jennifer Mahoney
,
Dec 19, 2007 7:06 pm EST

The same exact thing happened to me. I got the 2 day slim down. Didnt receive it. I thought they forgot about me. About a month later i got it. I immediately returned it priority mail and I paid for delivery confirmation so they couldnt say they didnt receive it. My bank was charged 49.95. They used the check number after the one I used for the shipping charge. Im not sure how they could do that because I already used that check number. I called to made sure it was cancelled and the foreign guy said it was and that my refund would be in the mail. Its been a month and nothing. If anyone can help I would appreciate it. We cant be getting ripped off like this and have them get away with it. I hope someone can help. Thank you!

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D. Andrus
,
Dec 19, 2007 7:00 pm EST

I, too, have been ripped off. I was sent the trial package (which I never used) and was billed two weeks later and again, two weeks after that, for $58.93. But I never received any product of any kind.

I see pleas for help, but no help seems to be available. So, what do we do, Now?

D.

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Jamie Geske
,
Dec 18, 2007 1:54 pm EST

I was also involved in this scam. I was charged for a product that was returned by the required date. My husband and I filed fraud charges against this company and after many hours, dollars, and new bank accounts, we got the charged returned to us.

Now today, TWO MONTHS later, I received another shipment of the original product. I immediately called the customer service number. It was confirmed that the account was closed in October. Great, right? WRONG! I was then informed that I must return the product in order for me to NOT be charged again. I asked the CS agent to please explain to me how it was my responsibility to return THEIR mistake, again costing me more money. When he was unable to tell me, I asked for a Supervisor. He told me I could call a DIFFERENT telephone number and request that a Supervisor call me back. He said that there were no Supervisors or Managers "on shift" right now. A Call Center, in the middle of a work day, without a Supervisor or Manager on duty. Has anyone ever heard of that? I didn't think so.

I have filed a complaint with the Better Business Bureau and contacted my bank to make them aware of the situation. I highly recommend everyone else who comes in contact with this company, do exactly the same.

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Lisa L Cone
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Dec 17, 2007 9:06 pm EST

I too was a victim of this fraud. My checking account was not once but twice insulted by these false charges. $58.93 x 2 by use of an electronic check. My bank is looking into this Momentum Direct activity and I anxiously awaiting final determination in whether I will get a refund or not. NEVER NEVER will I not look at my bank statement on a biweekly basis. I didnt order anything and Momentum Direct somehow accessed my checking account. Scary... I think someone should be held accountable for these transactions. Anyone agree?

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Connie Haberle
,
Dec 17, 2007 1:52 pm EST

I enrolled in this company on line for a sample product costing $2.79 for weight loss. I never received the product sample although the check was cashed. On 12/17/07 the company then processed a check for $49.95 that was unauthorized. I found a report on this company from someone else that had the same thing happen. I have tried contacting them directly by phone [protected] and no response and also sent an email to the customer service email address from the website. No response either way.

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louise rushing
,
Dec 15, 2007 12:33 pm EST

I have not received any product from momentu and they have taken money twice since the 15th of november. They will not answer my calls. Can not send emaile as they thave invaled address.