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Momentum Coach Hire (MCH) / Appalling service

1 Maidenhead England Berkshire, United Kingdom
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I booked this company for my wedding last month. They were very responsive until the point they received the payment. After that I struggled to get any clarification on queries despite numerous calls/emails. I repeatedly had to confirm the details, even up until 2 days before my wedding. Even though they said everything was fine, the service proved to be terrible. The driver ended up going in the wrong direction for 30 mins and had to be informed by some of our guests. This subsequently meant our wedding ceremony had to be delayed. Despite complaining over one month ago, and chasing up via a number of phone calls, and being promised a response within 28 days, and then within 2 weeks, I have not received any response. I would not use this company ever again.

Di
Jan 19, 2017

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