The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Modanisa / terrible customer service

1 Istanbul, Canada
Contact information:

I had made an order a few weeks ago and when I received the order, I was asked to pay 55% of the price as an extra shipping cost. Modanisa claimed I would only have to pay 20%, or nothing at all and yet I was asked to pay 55%. After emailing back and forth with them, they continuously tried to put the blame on me and didnt want to refund these extra costs. They had said that If I dont want to pay this extra cost, I could always ship it back and pay the shipping price which was even more. The started ignoring my emails and I have not heard back from them in 2 weeks, TERRIBLE CUSTOMER SERVICE! This website is a scam!

Za
Nov 14, 2016

Post your comment