MODAFONE / CHEATER - overchargin for no reason
MODAFONE is totally a SCAM company. www.callmoda.com
I signed up with them on Oct 19th. Recieved and paid the first bill on 11/13/2009. Received the second bill and paid on 12/14/2009 (even thought the majority of phone calls did not go through internatinally). Decided to cancel the service and paid my final bill on 12/28/09. Today Feb 25, 2010 received a bill for $7.80, wich is a penalty for paying my bill late. My bill pay indicates that my bill was delivered on time, however I spent ONE hour on the phone with the supervisor ALEX, which does not care and keeps telling me to pay the bill, even though I was not notified that I had been late.
Elaine, the customer representative tells me that the company does not send a bill when is less than 2.00 dollars.
I am calling them again, but noone pick ups the phone as they see my number on the called ID>
THIS COMPANY SUCKS!!!
Please give me any ideas to where else can I complain.