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Mobile Media Solutions / Unauthorized 9.95 charge

1 United States Review updated:
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Right. And I live with three other people. This phone isn't sewn into my skin. Sometimes I set it down and walk off. Sometimes I go to sleep. Sometimes I have to leave it on the charger and I can't stand by the charger to make sure nobody touches it. You know what I'm talking about it. Explain your double opt-in process to me. I'm going to continue to waste your time until you stop wasting my money, in addition to my time. I want to see the first opt-in page and the second one as well. Please and thank you.


From: [protected]@mobile-media-solutions.com
To: *********
Subject: RE: Recently cancelled unwanted subscription; Want credit for unwanted charges
Date: Thu, 30 Jun 2011 17:16:33 -0400


Hi, physical possession of the cell phone is required in order to sign up for our services. It is a double opt-in process that only someone with physical possession of the cell phone can complete.


You are cancelled from our services


Thank you


From: *******************
Sent: Thursday, June 30, 2011 4:07 PM
To: Mobile Media Solutions
Subject: RE: Recently cancelled unwanted subscription; Want credit for unwanted charges


And your contention is that I browsed to guessology.com and clicked on a link wanting lotto results? Is that correct? I've never played the lottery, people! I have no interest in the lottery. I want my money back. The web is getting flooded with scam/spam con artists such as yourself to an alarming degree. You're wasting my time and money. I'll most likely just end up paying the bill and posting multiple negative reviews about your company, along with the contents of our e-mail exchanges. Or I may post negative reviews and send you the legal letter. How does that sound? Your company's unethical practices amaze me.

From: [protected]@mobile-media-solutions.com
To: ***********
Subject: RE: Recently cancelled unwanted subscription; Want credit for unwanted charges
Date: Thu, 30 Jun 2011 15:56:08 -0400

HI, Sorry we did forget to include our website. www.guessology.com .


Thank you


From: ***********
Sent: Thursday, June 30, 2011 3:23 PM
To: Mobile Media Solutions
Subject: RE: Recently cancelled unwanted subscription; Want credit for unwanted charges


That seem to be the company's problem. You can confirm that I agreed to terms and conditions; but you either have no way of telling where I did so or you're not willing to tell me. You'll be receiving a letter in the next few days. Your company certainly has some way of tracking WHERE I agreed to your terms and conditions. I want to see the advertisement or the pop-up and how the terms and conditions are agreed to(checkbox, radio button, etc.). This is becoming absurd.

From: [protected]@mobile-media-solutions.com
To: *************
Subject: RE: Recently cancelled unwanted subscription; Want credit for unwanted charges
Date: Thu, 30 Jun 2011 15:11:17 -0400

HI, We can’t identify where the service initiated as it can appear as an advertisement or a pop-up. Our head office address is :


3317 East Bell Road

Unit#101-136

Phoenix, AZ

85032


Thank you


From: *************
Sent: Thursday, June 30, 2011 2:45 PM
To: [protected]@ Mobile Media Solutions
Subject: Recently cancelled unwanted subscription; Want credit for unwanted charges


Confirmation# for cancellation of subscription: 9065832

Phone#: ******

Mailing address:
XXXXX

Issue: The CSR I just spoke to could not tell me over the phone where I subscribed to your service, only when. I want to know where and how. I want this information on paper in my mailbox. If this can't be done, I want a mailing address where I can send a legal letter. Nine ninety-nine or 9.95 or whatever is a pitiful amount to be haggling over but I'll do it if I must. You're welcome to call me to discuss this at anytime but I would prefer mail. Thank you.

XXXXXX

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Comments

  • Vi
      Jul 14, 2011

    i did some digging and the company is called silver path. i called verizon and they refunded my charges

    0 Votes

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