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[Resolved] Mobicel / mobicel astro

5 South Hills, Johannesburg, South Africa Review updated:

Morning, I bought a Mobicell Astro, less than 2 months ago from PEP at Steeledale, my contact keep disappearing the phone tells me i have no contacts on my simcard and i have over 300. Then i can not even have 4 or 5 photos on then the phone tells me the storage is full. This is really ridiculous, I dont earn alot of money and this phone seemed quite nice. Please how can this be possible I can see all my sim contacts on a little "magoshie"phone, another name for a R99.00 phone with no features at all. What is wrong with this phone. I am from South Hills area, my contact number is [protected], thanks Charmaine

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Mobicel Customer Care's Response, Oct 22, 2018

    Hi Charmaine

    Thank you for contacting us, one of our call centre agents will call you shortly.
    If you need any further assistance please email us on [protected] for any queries regarding our products.


Oct 22, 2018
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