Menu
MNI Credit Report Services

MNI Credit Report Services review: Can't cancel automatic charges 328

S
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company is charging me monthly for credit reports and I can't find them to cancel. I will have to do this through my bank incurring additional charges.

Beware!

328 comments
B
B
Brandon Gwaltney
,
Apr 19, 2007 2:54 pm EDT

I have had the exact same problems. I went to the website and got one report one time. And ever since they've withdrawn money every month without me ever agreeing to it. It's costed me hundreds of dollars because it's causing my bank account to overdraw, and then i get charged bank fees. I never agreed to this, and i also can't login to the website because i never got a log in. I've been trying to cancel it for months. I guess i'll just have to go to the bank. Thanks for the phone number. I'll be calling it as soon as i'm done writing this.

C
C
Cindy F.
,
Apr 12, 2007 4:20 pm EDT

Ironically in January our mailbox was broken into and were frantically pulled our "free" online credit report offline to make sure no thieves had opened credit cards, etc... And the true thieves are these agencies...we pulled two reports from the 3in1 agency and freecreditreport.com who I think are CIC and MNI. Incidentally, we were never given any type of account numbers and like others, the 800 numbers leave us on hold for way too long without ever reaching a live person. I believe Privacy Matters also hooks into this somehow because we also received charges from them--who I had never even heard of. Even more ironically when I went to Keybank to cancel my debit card and order a new one, they sent me a packet of papers to fill out disputing the charges. When I called to activate my NEW debit card... what did I get, but an advertisement on the Keybank activation line for none other than Privacy Matters! Wow! How and when will this stop. I have never felt like such a small fish in this big business pond!

E
E
Edward O Jones
,
Apr 12, 2007 4:02 pm EDT

I also ordered a free credit report and was charged $9.95 twice without me agreeing to it and also was overdrawn, they will not refund any of the money that they scammed me out of either. They said that it was in fine print and on my shopping cart that i have never seen, i dont even have a log on or i cant get into it isn't that convenient for them. What a ripoff. Beware!

M
M
Maureen Goff
,
Apr 11, 2007 7:32 am EDT

I just canceled my credit card and filed a FRAUD complaint with the better business bureau. I suggest that everyone does this and stop this illegal action at once. It is very easy the website is

complaints.bbb.org

LET'S STOP THIS NOW!

H
H
Heather
,
Apr 09, 2007 10:04 am EDT

The SAME thing happened to me! I'm trying to cancel right now and nobody knows whats going on...

H
H
Harold Keen
,
Apr 02, 2007 2:32 pm EDT

Hello to all of you that are having the same problem with MNI. I found a toll free number
[protected] follow directions and you will get a real live person that will ask for your ssi number and your name and she will stop service. I just got off the phone with them.

What a scam they are. Call Now, they are on PST. Open from 8am till 5 pm weekdays.

Sincerely,
Harold Keen

C
C
Cindy
,
Apr 02, 2007 12:24 pm EDT

Thank you for posting the telephone number. I am having the same problem. What a scam!

M
M
Michael
,
Apr 01, 2007 5:11 pm EDT

MNI debited my account 4 times for $9.95 each time. I did purchase a credit report from Free Credit Report.com, but I never agreed to their monthly service. This a huge scam and I wouldn't be surprised to see a class action lawsuit in the not so distant future against them. MNI’s phone number is [protected] in case someone needs to contact them for the same reason.

Trending companies