Menu
MNI Credit Report Services

MNI Credit Report Services review: Can't cancel automatic charges 328

S
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company is charging me monthly for credit reports and I can't find them to cancel. I will have to do this through my bank incurring additional charges.

Beware!

328 comments
Add a comment
K
K
Katie Walker
,
Nov 08, 2007 9:51 am EST

Well miss Debbie Sammy, why don't you contact the person who IS on the account and tell them to call and cancel? Duh you're only making yourself more upset but just sitting there crying around. If your going to put your credit card on someone else account read all the fine print before letting them use your personal information. Investigate all you like. you are only wasting your time.

D
D
Debbie Sammy
,
Nov 06, 2007 5:30 pm EST

Someone charged an unauthorized amount of 9.95 to my credit card and when I called MNI Credit Report Services they found the account and told me that they couldn't give me any information because my name is not on the account, but they used my credit card to make the transaction. This is not the end of my complaint. There will be an investigation on this company. The representative I spoke to told me i can't cancel because it's not my account. I am furious.

J
J
jeff albuquerque
,
Nov 05, 2007 9:40 pm EST

I, as many of you, have received unauthorized charges from MNI credit services. I am currently in the middle of disputing the charges. While dealing with this company I found it a little unsettling that there was not a whole lot of contact info available. So I did some looking...

MNI mailing address:
Mighty Net Inc.
9040 Topanga Canyon Blvd
Canoga Park, CA [protected]
US

MNI phone numbers:
[protected]
[protected]
[protected] [fax]

MNI email:
webmaster@mightynet.com
sales@mightynet.com
jobs@mightynet.com

So, now you can call, fax, email, or write letters letting them know how you feel about these unauthorized charges.

B
B
Brandon Baldwin
,
Nov 05, 2007 10:45 am EST

I thank you all for the info. I've found mysterious charges as well. The service was easily cancelled after making the phone call. It almost seemed like this was the normal topic for the agent that took my call. I do however agree w/ chris. We all did get fooled so ripping the service rep is a waste of everyones time.

C
C
Chris Graham
,
Nov 01, 2007 2:26 pm EDT

MNI*CREDITRPT SERVICES are CreditReport.com Some of you might have signed up for a one-time-credit report and score from them, and didn't read the fine print saying you're also signed up for a monthly monitoring service. I did it too and just canceled my account. Is it dirty? yes. Illegal? probably not, it's just most of us don't bother reading the 10,000 word "service agreement", we just check the block. I just canceled my account, you can too at [protected]. They were nice enough, and they tried really hard to keep my service. Just be courteous and it will go smoother. Remember, you got fooled, not screwed, so don't blow up on the customer service rep. They might just hang up on you.

M
M
Miami
,
Oct 30, 2007 5:14 pm EDT

Oh, and also - it's total crap that an INTERNET company where you sign up for the service ONLINE makes you CALL to cancel! That just screams shady! But, apparently they trap a lot of people because they have lots of money to put out ads making us believe they are a reputable company.

When you call, be prepared to hold for 20 minutes or more.

M
M
Miami
,
Oct 30, 2007 5:10 pm EDT

I just finally cancelled my MNI charges... hopefully it worked this time. I did get my bank involved, so if it didn't go through, at least I'm on record as having made a complaint. I told MNI I wanted a refund for the past 8 months, and the guy told me no. He was totally sleazy sounding, sort of like Hanibal Lectur from Silence of the Lambs "hello". This company is so shady! From now on I will order my credit report through my bank only.

K
K
kenji kiuchi
,
Oct 30, 2007 9:10 am EDT

Scammers! Please let me know too if there is a CAL against them...

B
B
Brian Jackson
,
Oct 30, 2007 8:40 am EDT

I agree with all of you .Those a** holes charged me 11.95 for 2 months and would not give me my money back. I called the number that Micheal gave [protected] and they had me on hold for about 15 minutes. I guess hoping that I hang up. I cursed their a**es out good and then cancelled my account.

B
B
Brenda K Whitaker
,
Oct 30, 2007 8:24 am EDT

Im still on hold with these people. they are not only charging me but my husband too. $11.95 per month which I never agreed to. Tried to call cic because I thought thats who it was but it is mni. CIC wanted my credit card number to see if we on their account. She insisted on getting it. What a scam. These people need to be held accountable for their actions.

M
M
Michael Dara
,
Oct 29, 2007 12:04 pm EDT

I am also being charged without my approval from MNI Credit Report Services. I am not sure for how long I have been charged. Please help me to get the refund from them and also compensation. I am from New York.

Michael Dara.
Ph: [protected]

W
W
Will
,
Oct 28, 2007 2:02 pm EDT

I canceled my account the same day I ordered my "free" credit report. Read all the disclaimers and not once did I see anything about charges after cancellation. So you tell me mr big shot who calls people ###s with no basis. How is it I get charged 2 months after cancellation. They sold my info to their other "businesses" and are now illegally charging my account.

B
B
Burnis Muldrow
,
Oct 25, 2007 7:14 am EDT

How do I stop this and how long does it goes on.

J
J
Jessica Winkler
,
Oct 20, 2007 9:40 pm EDT

Hey just a FYI before all of you come out looking like dummies, the bbb is not going to do anything about it. Trust me I am an attorney. Because of the fact that they have it written in their disclosure which is a legal contract right there. Also they have it every else on the website. I just see that all of you are too damn lazy to actually read! Since identity theft is on the rise, why in the hell put your ssn and credit card information online anyways. You are just asking to get your information stolen. If you are unsure then don't do it. Take this as a learning experience and quick ###. People are really dumb and I hate the fact that I have associate with people like you on a daily basis.

K
K
Katie Walker
,
Oct 20, 2007 9:35 pm EDT

I see on here that you guys put that you have been charged multiple times. Do you ever call to see why you have been charged multiple times or do you really like acting like ###s? First find out why this is because a lot of time you could have just enrolled you, your spouse, a friend, a family member and forgot that you used your credit card for it. I was charged multiple times and called them basically cussing them out. Come to find out, I forgot about pulling my ex husbands and son's credit report. When she let me know about it I felt really stupid. You people are acting like real big idiots right now and I can say that from experience. Read and confirm before you ASSUME, and you know what they say about those who assume!

J
J
Jessica Winkler
,
Oct 20, 2007 9:29 pm EDT

OK not that I am defending creditreport.com, but you people really need to start reading the fine print. If there is something that even has fine print attached to it, why put your SSN AND CREDIT CARD INFORMATION ON IT. You all need to step back and look at yourselves. You see how stupid you were for not reading the disclaimer and don't want to put the blame on yourself so you go off and say "OH they are a scam and i shouldn't have to read any fine print...they are somehow stealing my information and charging me" yeah okay and they are still in business how? Yeah because it's idiots like you that really do give businesses a bad name. I also went to website like 5 seconds ago and it's also written on the home page in the blue box to the left. Oh you people are such idiots. But the moral of the story is: READ THE FINE PRINT AND THE DISCLAIMER WHEN GIVING OUT YOUR CREDIT CARD NUMBER AND SSN. Or is that too hard for you?

M
M
MNI SucksAss
,
Oct 19, 2007 7:50 pm EDT

Thank you for the helpful contact information. I have been charged multiple times as well, and I am not appreciative of MNI's unauthorized billing methods. How misleading. Anyhow, than you to those who pointed me in the right direction of fix this expensive problem.

P
P
purplerose
Kailua, US
Oct 19, 2007 1:06 pm EDT

To all who complain. I When you go to either creditreport.com or freecreditreport.com, you all should read the disclaimer right on the front of the page! It tells you its a FREE TRIAL! And there will be charges after if you do not cancel. It also gives you the website in which follows the new federal law which allows you to look at your credit report once every 12 months for free. That site is www.annualcreditreport.com I myself have used it and you do not have to enter any credit card number. As for freecreditreport.com I did have them before and canceled it within the 30 days and never got charged once!

I THINK YOU ALL NEED TO LEARN TO READ BEFORE SIGNING UP FOR ANY FREE TRIAL!

K
K
kira lujan
,
Oct 16, 2007 6:10 pm EDT

I completely agree with everyone, Im glad Im not going crazy! I thought I was the only on who had trouble with these guys. I really hope someone files a lawsuit.

C
C
Chris Barnes
,
Oct 16, 2007 9:38 am EDT

I was also wondering what government fraud services we could contact. For now, the best thing to do is report these dirt balls to the Better Business Bureau, and give them a bad track record. I also decided to change my credit card number to keep these clowns from charging me again. Trying to resolve my MNI Credit Report Service issue was like trying to shake off a bad case of head lice! (not that I ever had head lice).

A
A
Alison Foster
,
Oct 15, 2007 8:19 am EDT

I didn't even complete my transaction and still got the charges. Got the number from the back and called it, canceled it with an automated service. Now 2 weeks later I see a hold for $11.95 from these people, just called with a number listed on these reviews [protected]) went through the steps to talk to a LIVE person and they claim I will be refunded... I also called the bank just to make sure. This is the first charge, let's hope for their sakes it's the last...

H
H
Heather
,
Oct 05, 2007 3:07 pm EDT

I just found these charges on my credit card and started to investigate what they would. I have been charge over the past 4 months anything from 24.95 to 11.95 from this company. I have no idea how they got my information and I don't even have any idea what the service is. I have cancelled and have put in dispute charge requests with my credit card company but I don't expect much. I am afraid I am going to have to close my credit card account to get away from them.

This was the number I called to get a hold of this "Credit Report service" [protected]

You should also file a complaint with the FTC
To file your complain, visit:

https://rn.ftc.gov/pls/dod/wsolcq$.start...
goodluck

H
H
Heather
,
Oct 05, 2007 2:47 pm EDT

If the bill is from Mini*Creditrpt Services, call [protected] to cancel. I have been getting charged by these people and I didn't even know. I didn't authorize this charge or even sign up for the "free credit report". I cancelled my "account" but I don't hold my breath and assume I will have do deal with these people more times.

L
L
Larry Jones
,
Oct 04, 2007 2:41 pm EDT

They got me to. $9.95 was charged to my credit card twice before notice it. I called them and like others they gave me a confirmation number. As soon as I got off the phone with them, I immediately called my credit card company and explained to them what happen and told them about the other complaints on this web site. The credit card company recorded my confirmation number.If the charges appear again, the credit card company will return the charges back to them and charge them a fee. The credit company told me as long as they have my confirmation number, not to worry. They will continue to return the charges and charge them a fine. Eventually, it will stop.

J
J
Joy Tyler
Shawnee, US
Oct 03, 2007 3:02 pm EDT

I to am very upset with these people and feel very violated by them. We ordered one credit report and now there are 13 different credit report company's taking money out of I and my husbands account plus five different withdraws from the same company privacy matters also taking out of our account and has over drawn us and we are having to pat the price for there damages. If there is a class action suit against these peaple please let us know as I have lots to dhow them every print out from our bank. This is fraud! and they are very malicious about what they are doing too! I was to get free monitering for one year at 14.95 after i discovered they were doing this then it was to cancel, but they grew in numbers to make away with our hard earned cash! Help if any one can. I contacted them 10-3-07 and they refused to pay back what they owe us! Privacy matters is the only one who said they would refund. We'll see if that happens? signed joy tyler.

G
G
GARY DEB
,
Oct 01, 2007 3:59 pm EDT

I just tried to cancel the credit monitoring service but they disputed my identity and said they won't stop service unless I prove who I am! How do I do that?

T
T
toy met
,
Sep 27, 2007 9:57 am EDT

I got a charge from MNI credit.. the company I filled out an application for a credit check was Equifax.Theyre the one's directly responsible for what I was charged, I believe, cause Ive never heard of MNI credit. Equifax, by law, has to provide 1 free credit check per year to anyone that asks them for one. When I went to their site I entered my account info and was informed they didn't have any information concerning the email account or card number I gave them, as if I never filled out any paper work. I mention this because my account info was the only way I could cancel my account. I believe Equifax would not allow me access to my account so that they could charge me a fee. My mistake was assuming that since, on their website, I couldn't find my account info then there would be no charge.I was wrong.It was just a big scam. Equifax makes most of their money this way. I'm responsible for what happened because I didn't follow thru, stay on top of these crooks like a mad dog. Its disgusting how Equifax does business. They should not be in business and when they do get run out of business they'll just open the same kind of business under another name and resume their shady practices. Its all legal and un-policed. Shame on us for putting up with it and letting it be a common practice. I'm off to get these crooks out of my life.. for now.

S
S
Steve 19eoeMeyer
,
Sep 22, 2007 6:49 pm EDT

Guess I will join the crowd! How absurd that our credit security is being compromised by the same sponsered link in the left hand corner of this page! Is there no sanity or justice left here?

T
T
Tilefia Green
,
Sep 16, 2007 6:27 pm EDT

I didn't even complete the process and they still charged my credit card. Thanks for the contact number. Us consumers should look into a lawsuit for this company because that is theft!

L
L
Len Urbanski
,
Sep 14, 2007 12:44 pm EDT

We signed up for a free credit report when the credit card receipts from a store that we shop at were stolen. We thought we were safe because we canceled our card, replaced it with a new one, and checked our credit. But then we got suckered punched. Like everyone else, we got signed up for a credit monitoring system without our consent. Not only that, we never received the reports we were being billed for. When we called [protected]
we talked to 3 people - Luis, Reuben, and then Carlo. We were informed that because they provided a service (actually they CLAIMED a service was provided; we didn't actually receive the reports) that the charges could not be reimbursed. However, we were informed that the service would be canceled. We'll just have to wait and see. It's time for a class action law suit and a complaint to the BBB.

L
L
lize h evans
,
Sep 13, 2007 12:24 pm EDT

these people are theives! They obtain information illegally from another credit report service and charge you until you figure out what's going on. We should all get together and sue them.

B
B
Brandon Nichols
,
Sep 10, 2007 7:35 pm EDT

They got me too! Someone put me onto this class action law suit. I am all for recovering the millions they have stolen.

R
R
Robert w. Bryant
,
Sep 05, 2007 10:22 am EDT

Where in the hell is our Justice Department? I called my bill a fraud to Bank of America which is supposed to cover fraud. They're sending new cards as well. If our credit companies and banks are paying this outfit, they should have to pay any bills.

J
J
Justin L. Wohlford
,
Sep 04, 2007 1:20 pm EDT

I called this stupid company and told them that my account was getting charged and i would like them to stop. it was a credit report for my wife. the payment method was the same as all of you but the credit card was in my name and not hers and it was my account that the money was coming out of. They said that the name on the credit card number that they had was mine. So i told them to just stop using that payment type to just bill her not charge my card. They said that they wont stop using my card until my wife calls them and tells them to stop. Now i might not be the smartest person in the world but to me that should be fraud against me on the business part, in the fact that i told them that i did not authorize them to use MY card anymore. And they said no and will probably still use it. I want something done against this stupid company that is ripping off many united states citizens! It's my money and i want it back!

J
J
Jeff
,
Aug 21, 2007 7:40 pm EDT

My wife just noticed this on mine also. I just got back from Iraq and found out these P***KS are still doing this to me. If a class action is started, I'm game. Thanks for the numbers. Good luck.

J
J
Jesse Lund
,
Aug 21, 2007 3:00 pm EDT

MNI is a rip-off scam if there ever was one. Who is the agency that should monitor their illegal activity?

Consumers need to be protected from these deceiving companies.

J
J
Jessica Dale
,
Aug 17, 2007 6:13 am EDT

My Husband and I just recently refinanced our house. He obviously used CreditReport.com. I checked the site out, and at the Shopping Cart page it says ... "Did you know...

By ordering a free credit report, you will automatically be enrolled in a 30 day free trial of credit monitoring. You will receive automatic notifications of changes to your credit report. You will be billed $9.95 for each month that you continue your membership if you do not cancel your membership within the trial period. You may cancel anytime – there is no obligation."

I wish my husband read this and told me, or I had paid more attention to the emails I received regarding the service.

Ironically, MNI has a website, cardpal.com, where you can report fraudulent charges...

D
D
Dustin and Nicole Graham
,
Aug 04, 2007 12:14 pm EDT

I found a number on my bank statement and we were able to cancel the charges. They gave us the run around but stand firm. The number is [protected]. Good luck.

J
J
Jennifer M
,
Jul 31, 2007 6:30 am EDT

This company has been doing the same thing to me. I sent them an e-mail complaint, and I never received a response. The company is doing business as: Mighty Net, Inc. is located at 9040 Topanga Canyon Blvd., Floor 2, Canoga Park, CA 91304. File a complaint with the FTC and the BBB. Google BBB for the Better Business Bureau and file a complaint. You may even get a refund.

M
M
McAllister
,
Jul 31, 2007 12:01 am EDT

Wow I'm sooo glad I googled MNI*CREDITRPT SERVICES [protected] CA! They have been charging my credit card 9.95 once or sometimes twice a month for about a year now. I lost hundreds of dollars because of this! On top of that the overlimt fees because of them charges I have to deal with on my high APR credit card... I definitely need to cancel this scam service and see what I can do about my credit card...