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MNI Credit Report Services

MNI Credit Report Services review: Can't cancel automatic charges 328

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12:00 am EDT
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This company is charging me monthly for credit reports and I can't find them to cancel. I will have to do this through my bank incurring additional charges.

Beware!

328 comments
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David Odle
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Feb 22, 2008 8:10 pm EST

We were charged to our bank account when we could not afford this charge causing huge bank charges that we cannot afford to have. This is totally devastating. Why do these people keep getting away with this? They just take our money and they seem totally ok with it and that is wrong. We are on a very very fixed income.

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Kathy Gibbs
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Feb 20, 2008 9:38 am EST

I attempted to get a "free credit report" and they starting to scam me for $11.95 this month, one day after I reviewed the credit report. I just got off the phone with Credit Report .com at [protected] and got a live person named Kenneth Sweeney. He allegedly canceled my subscription, because I did not call in within 30 days. He then tried to get me to transfer to a person with a smaller package because I really need this protection. I declined and then he wanted to transfer me to a "Sweepstakes" line, so that I could be a winner. I told him he would be the winner if he would cancel this scam and he said he did. He gave me a cancellation #. This is a scam and it should be stopped. I am willing to join into a group action against these scam artists know as MNI, Privacy Matters 123, and others. My email is above. Thank you.

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JULISSA HERNANDEZ
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Feb 17, 2008 6:42 pm EST

THIS COMPANY HAS CHARGE ME TWO DAYS IN A ROW FOR THE AMOUNT OF $11.99 EACH TIME . I CANT EVEN LOG OF TO CHECK MY CREDIT REPORT. THIS IS A BAD COMPANY AND I URGE EVERYONE WHO HAS THIS PROBLEM TO REPORT IT .

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Larry Eugene Burger Jr
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Feb 16, 2008 5:38 pm EST

I Did Not authorize the transaction for the amount of $11.95 I would like to have the money returned to the account.
I had to pay an overdraft fee on the current amount in despute.

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Jennifer Lombardo
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Feb 16, 2008 9:03 am EST

I cancelled my account with them in Jan. and I found out today that they are still taking $12.95 out of my acct. on me. This has to stop.

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Jennifer Lombardo
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Feb 16, 2008 9:00 am EST

I cancelled my acct. with them in Jan. and when i checked my bank statement today i found out that they are still taking money out of bank on me for 12.95. this must stop.

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Angry citizen
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Feb 14, 2008 5:38 am EST

It is absolutely absurd that the American Goverment doesn't get involved and punish these people that scam and avoid a hard days work. I think it's time for a class action lawsuit!

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TB
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Feb 13, 2008 10:52 pm EST

These people actually charged me for something that wasn't supposed to be charged at all. I went to a website to request a free credit report and in order to request it I had to put up the number of my card, yet it was rejected. So I figured that that was the end of the story but I get a charge yesterday for 15 bucks saying I got a report. I don't even remember the site I came from much less why I am being charged but I do know that I never was able to purchase anything. Yar, scam.

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Barb Schober
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Feb 13, 2008 3:35 pm EST

2-13-08 - Just was on the phonr with MNI Credit Report people, they ask for your credit card number and social security number! JUST SAY NO! I gave them my name and address and told them to cancel. If they wouldn't comply, I said I would file fraud charges against them with the Federal Trade Commission. I know I won't see my $$ back, but they gave me a cancellation number and said there would not be any further charges off my card. Their phone now is [protected] out of CA. Good hunting.

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Scott Freauff
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Feb 12, 2008 9:51 am EST

Same happen to me for over 2 years off and on. This month I got charged twice for $9.95. I have over $170 in unauthorized charges I'm trying ot get my credit card company to chargeback.

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Mihir
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Feb 05, 2008 4:07 pm EST

I agree, I've been getting billed for the last few months for 11.95. I just called the company using the [protected] number and was pretty quickly talking to a live person. They cancelled my account and told me they were going to give me a refund for the last charge. My credit card company suggested the i make a not of the names of all the people I talked to and the date and time I talked to, because with that information, if they don't cancel the account, then they can fight the charge.

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arlene agar
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Feb 04, 2008 7:16 am EST

I cannot seem to cancel this charge, either. Who ARE these people? I never ordered this so-called service.

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Bigclam
San Marcos, US
Jan 18, 2008 5:05 pm EST

I just got charged too. I just verified that MNI stands for Mighty Net, Inc., 9040 Topanga Canyon Blvd Fl 2, Canoga Park, CA 91304, phone number [protected] (they also have a PO Box that they will give to you because they don't want you to know that street address). the PO Box number is 9153.
I told them that there are 5 pages of charges on complaintsboard.com and that I was going to make a post too. "Phil" was not real pleased to hear that, but immediately agreed to reverse the charges (conformation number [protected] - if you're interested).

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james simon
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Jan 18, 2008 1:20 pm EST

they did me the same way but it was 11.95 per month

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Nancy Lambert
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Jan 16, 2008 6:49 am EST

I just called to cancel my (unaware of)credit report charges. I asked how you even knew how to check the service since you were charged anyway. She said you would receive an e-mail if you had any activity or negativity items posted to your report. So in other words you are paying for something you might not get. She said it was an Identity Theft program.

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veronica
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Jan 14, 2008 5:47 pm EST

I found that MNI*CREDITRPT SERVICES is actully creditreport .com as they have the same customer service #[protected] i have sent them an email as I am unable to reach them by phone my credit card was charged both 9.95 and 11.95 we shall see if my money is returned.

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Michael
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Jan 11, 2008 12:40 pm EST

I called them five times, and on the previous four attempts the phone call would just die out. I think they do this on purpose so 99% of the people who call (people like you and me that got f*cked by these motherf*cking crooks) will just give up. Keep trying and eventually, you'll be connected to a representative. It took me five tries. They basically told me in a very stern manner that they didn't give two [censored]s about me getting scammed by them. Tell them that you want to cancel any further f*cking "services" from them, and they will give you a confirmation # (mine was 9 digits long). Make sure that you ask for the representatives full name in case they try to deny that you ever canceled. The # that I called was [protected].

Their entire argument was that my $11.95 fee that came out of f*cking nowhere, was part of the "service" that came along with my "free" one time credit rating. Yes, I was curious what my credit score was so I went to freecreditreport.com. I thought it was FREE as they advertised, but these f*cking crooks always have some sort of hidden agenda. Within a day, my card was charged a $2.00 fee from some random company. I figured it was the credit company, and since $2.00 was not a significant charge, I let that one slide. About 2 months later, I was charged another random fee this time for $12.00. I never signed up for any offers they had, only for the ONE time FREE credit report.

They send you e-mails urging you to return to their site for another "free" checking service. DON'T BUY INTO THAT F*CKING [censored]! If you click the link, you are obliviously signing up for a service!

CALL THEM IMMEDIATELY AND TELL THEM TO F*CK OFF!

By the way, I would definitely like to see this company go down in flames. I can't stand f*cking cheaters and crooks! If anyone seriously wants to take this to the next level and file a class action complaint, PLEASE E-MAIL ME!

Good luck!

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D. Smith
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Jan 07, 2008 11:28 pm EST

I was told that my credit card would not be charged. And then I got charged 11.95. Something need to be done with these SupposedlyFree Credit Report Place they are all just total rip-offs and Scam artist. They are suppose to help up to be albe to see where in life we need help, but, all they are out to do is to make themselves rich and make us all look bad. And help ruin out credit more. Let's STOP these rip-offs and scam artist so we can rise above this and make changes for the better.

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Ramil
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Jan 06, 2008 11:00 pm EST

These company is also charging me $11.95 every month. I didn't know that it was only for 30 day trial and cancelling the service is a pain in the %*#@. I guess the only way to get rid of this is ### is to file a lawsuit to get our money back from this [censored].

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Nitesh Gupta
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Jan 03, 2008 7:28 pm EST

They have also cahrged me 4 monthly $ 9.95 . I am definitely giving them a call tomorrow. ITs not going to be a nice call.
CHeaters they should be punished.

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tt
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Jan 03, 2008 11:37 am EST

I found a number to call to get real help. Ask for a Supervisor, you may have more than one account open. I did. They told me I had two accounts opened and all it was is they were using my husbands name as my second account and still charging me. I canceled not knowing there were two accounts so when i called back and asked why i was still being charged and gave my conf# they said they didn't know why because i was canceled i gave them the credit card that was charged and sure enough they had another account on there in my husbands name. I again cancelled this time with his "account" and got another conf#. I also contacted my bank and put a stop to them accepting charges from MNI also known as wwwfreecredit.com and number [protected] Good Luck! Oh make sure you ask for someone that speaks English.

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Jamario Hampton
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Jan 01, 2008 12:48 am EST

yeah i also purchase the free credit report and have had numerous amounts of money taken out of my account . I have been trying to reach someone with the number given and no one answers or they are always closed. Im currently in iraq right now and dont have the time to keep chasing these guys down, so if anyone has any information on how i can get my money back let me know asap.
Im down with the class action law suit too!

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Simone
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Dec 19, 2007 10:24 am EST

SAME THING WITH ME!

Husband's been deployed better part of 2 years, had no idea what was "really" going on until now.

10 bucks a month for 2 years! That adds up!

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Beth Verta
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Dec 13, 2007 11:01 am EST

I am soo sick and tired of this company who has at least removed $9.95 THREE times from my account the months of October and November! Once again for the Month of December its starting again! Capital one has slowly removed the charges, but! It has been happing every month! Has anyone figured a way to end this annoying scam!

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Jason Sims
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Dec 11, 2007 8:30 pm EST

I am more than ready for a class action lawsuit. As a matter of fact, anyone know where they are located at? I find that things can be done much easier in person and results are instant.

After being charged $9.95 for 8 months, I could never figure which credit site it was I was being charged from. Tonight I decided to do a search for MNI and found this lovely site! I plan to call them relentlessly over the next week until they know my name so well it will be as if they've known me forever... ###.

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Angela Cuevas
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Dec 10, 2007 11:45 am EST

If you are trying to cancel your so called account, keep calling and pick different options. But try to pick an option that doesn't show that your are trying to cancel the account cause when I did that, it kept giving me a busy signal or just hanging up on me. But keep calling. They scammed me on that 3in 1 too. I never viewed all three. One popped up and then my screen kept changing to the other reports without my permission or me clicking to view them. I was then charged $30. I called and asked for my money back and they said no. They said I viewed all three and I said that I didn't. I asked her to tell me the scores and right after she told me the scores, I asked her to cancel the account a take my card # out of their system and then she hung up on me. This was in Nov 07. It is now Dec 07 and I was charged $11.95. Thats is when I called numerous of times and finally got someone and asked her what it was or and she told me for changes being made to my report. I asked her what the change was and she said there was no change, that it is just a monthly charge. I told her I had no idea about either and made no agreement to be charged for either. I then told her to cancel the account and take my # out of the system. I finally got rid of them, I hope. I picked the 3rd option if you want to try that one when you call. But keep calling.

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rachel a gillen
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Dec 08, 2007 10:05 pm EST

Thanks for the phone number. I have been trying to reach them find the website for a while. I get charged 5.95 every month but they were supposed to send me updated emails every month for monitoring and i have never received one! I have been so busy to try and find them but now i am glad i found this site to cancel it.

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James Severin
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Dec 08, 2007 7:39 pm EST

When I complained to MNI about my free Credit Report that cost me $11.95, they said tough, tell your credit card company. My Card blocked the charge this month but could not do anything about the previous charge. Let me sign on to the law suit...

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David Toranzo
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Dec 08, 2007 2:30 pm EST

MNI credit report charged my account twice for 11.95, but the good news are that u can call [protected] and tell them u wanna cancel the service right away and ask for them to give u a refund for the last month they charged.

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Linda
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Dec 04, 2007 1:02 pm EST

I had called and canceled. They stopped charging me for one month and then suddenly started charging me again. I still have the confirmation number from last time I cancelled! This time I called the [protected] number and got a live person. I copied down the confirmation/cancellation number and read it back to her 3 times. I also got her first and last name. I told her if I am ever again charged for this I will be calling back and asking for her boss so she can pay the fee! What a rip off company!

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Angela Goodrum
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Dec 03, 2007 6:48 am EST

Somebody help me get rid of them. I never authorized them. I don't know who they are and i cant get rid of them. I have called and i even got someone to say they would cancel and give rebate but that did not happen. Is the only way to change my account number. From reading some of the complaints it looks as if i may have got hooked up with them by requesting my annual free report. If this is the case someone owns me a lot of money.

Has anyone successfully gotten rid of the. Maybe it would not be bad if they really did something but i don't even know what they do and they have not done it for me.

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Jeff Russell
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Dec 01, 2007 10:21 am EST

These Mother F----ers charged me about $80 total. I used the card that my credit would be most relevant to; it also happened to be the card I never use, so I rarely check on the balance (since I figured it was always at $0). I should have stopped it a long time ago, but I figured they were just doing it as a one time thing, then it kept appearing. I'm going to talk to my sister who is an attorney for the largest law firm in the world, and see what she can do.

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Shannon Logan
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Dec 01, 2007 8:52 am EST

I've had this same issue. Thank you (all of you) for posting your concerns and info. I didn't realize until I read these comments that it was a scam. I simply wrote it off as a service I signed up for, and forgot the website.

Thanks. I've lost about 60 bucks to this company.

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H Pierce
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Nov 29, 2007 2:00 pm EST

They have gotten me for $9.95 three Times..

I'm going to close my Account with CitiBanks... come 11/4/07

My retirement /veterans checks will be going to another Bank...

The Bank knows how to protect itself... but not my $$$?

Three times, is three to many...

Thank You.

Henry C Pierce

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TomieAnn Lenard
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Nov 28, 2007 9:52 am EST

Hey you guys got of lucky! I was getting charged $12.99 a month! The number helped I got a person on the phone is less than a minute and canceled the "service". Now lets see what happens next month! LOL Thanks!

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Lou Canuck
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Nov 26, 2007 9:38 pm EST

I found 3 charges from MNI on my credit card bill as well as one from CIC credit. I have had no dealings with them. My credit card company has cancelled my card and is issuing me a new card and has opened investigations into this since it sure looks like fraud to them. It's double dumb since I am in Canada and as far as I know this company does credit checks only in the U.S. Stay tuned.

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Mark Leard
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Nov 26, 2007 7:02 am EST

I am also getting charged the fee. even though I canceled my membership months ago. I found a phone number and I will be contacting this MNI Credit Report Company for the 3rd time at1-[protected].

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Michael Thomas
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Nov 20, 2007 9:59 pm EST

I, too, am another victim of MNI's fraudulent charges. They have made it virtually impossible to contact them to cancel accounts. My bank can only stop the charges, they can not get the money I am rightfully owed back to me.

Let's stop these clowns once and for all! I'm with Heidi. Who's with us?!

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Gowrishankar
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Nov 20, 2007 10:07 am EST

I am one more Victim of MNI, I have canceled before the trail period but still they have charged me of $12. When I spoke to them, they said they can't credit back the Money and no record found against my cancellation.

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heidi
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Nov 10, 2007 9:45 pm EST

My Mother and I have both been hit as well! I have been getting $9.95 taken out every month! Lets shut these people down! They also have disconnected their number as well! Email me if anyone wants to pursue lawsuit for fraud!

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