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2.0 31 Reviews

MMOGA Complaints Summary

8 Resolved
23 Unresolved
Our verdict: When using services from MMOGA with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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MMOGA reviews & complaints 31

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A
11:49 pm EDT
Resolved
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MMOGA Non-Delivery

I purchased an in game currency from MMOGA for a small fee. The small fee was charged to my account through paypal. (Thank goodness). I have made several attempts to contact them, and no response what so ever. And no. I did not receive the in game currency. I am filed with Paypal for a refund. THANK YOU PAYPAL. MMOGA.com. Is not to be trusted. Its a scam site.

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Raheel yaar Khan
Luton, GB
Mar 08, 2014 8:12 am EST

I ordered 50, 000 coins for fifa 14 on ios and it has been 5 days and I still have not recieved them and they said that I will recieve it in 5-360 minutes but I still have not.

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SCATEV
NCE, GB
Nov 12, 2013 5:34 pm EST

WE ORDERED FIFA COINS AND PAID ACCORDINGLY. HOWEVER THESE WERE NOT DELIVERED AND THEIR SUPPORT ARE UNHELPFUL. THEY ARE REFUSING TO GIVE A REFUND. THIS COMPANY IS A CON. STAY CLEAR.

ComplaintsBoard
B
1:24 am EDT

MMOGA They want me to pay for the key that supposed to be free.

I bought a truck from mmoga.co.de wholesale. It was 4 hours from my home for which they only had one key. They promised me they would order and mail me a second key. I allowed a week to go by and no key so I called and got the run around and now they want me to pay for the key that supposed to be free.I bought a truck from mmoga.co.de wholesale. It was 4 hours from my home for which they only had one key. They promised me they would order and mail me a second key. I allowed a week to go by and no key so I called and got the run around and now they want me to pay for the key that supposed to be free.

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1:57 pm EDT
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MMOGA mis selling

MMOGA claim to sell 24 gold packs for FIFA 13 FUT...but they fail to tell you its for PC VERSION ONLY.
ONLY AFTER you pay and they send you the code does it state "PC VERSION"
when you ask them, they tell you to download this code through origin, even after i stated i had xbox
AVOID THIS AT ALL COSTS...

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12:53 pm EDT
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MMOGA 2100 microsoft points

On 23rd September my son requested 2100 xbox microsoft points from MMOGA internet site, 25 digit redemption code was sent to him, however when inputting code into Xbox account it was stating 'code had already been redeemed'. After taking about 8 hours on the day to discuss with MMOGA over their support line we were no further forward. MMOGA were saying that Xbox support had to send them date stamp, MMOGA were requesting a screen shot from Xbox live who advised ''Microsoft would never share a screen shot of our internal systems and agents have no way of copying or pasting information.''. Xbox confirmed that redemption code had been used on the 23rd September but not by my sons gamer tag, it had been used by someone else. Having spoken to MMOGA on this they would still not accept to either refund £18.99 which had quickly been taken out of account, or to provide us with another redemption code. After about 4-5 days of going back to them I was going round in circles and wasnt getting any further forward, as soon as I stated that I would be taking this through a complaints system then either the emails, or person typing on their on-line support would either suddenly not understand me or they would say that I was upsettting them, even to the point where they were saying I had made them cry, I by no means was impolite or rude to MMOGA, I just wanted them to realise that I was a respectable individual within society and I would not try for 4-5 days to get 18.99 back if I was not genuine. I have kept all the email threads and also have copied/pasted on-line chat discussions into an email so I have also got those. At one point they even asked for my sons gamer-tag and password, which is totally against data protection act, and I am sure iro FSA there is also a breach, are you able to help at all please, Kind regards Jo Rodgers

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L
8:51 am EDT

MMOGA Avoid at any cost guys

I placed an order for 200 gold for GW2. They delivered 9 gold and ''completed'' my order. They now changed their prices for the gold. You see, I underpaid for what they now charge. I paid around 30$ for my 200 gold and now they charge well over 1000$. Of course they do not want to give it to me. However, it's not my problem. I paid 30$ for 200 gold as it was advertized. I did not pay 30$ for 9 gold.

These were their response:

01:02Suki -MMOGA: sorry. the gold is so expensive to conlect
01:03Suki -MMOGA: pls be your understand
01:06Suki -MMOGA: and i so sorry. i can not help you
01:07Suki -MMOGA: the price before is not correct

Oh also, if they suspect that you want to $#*! about an incomplete order, they don't allow you to talk to the live customer support. They send you directly to the mail in form.

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Gertans
, US
Dec 21, 2010 4:11 pm EST

These people will rip you off steal your money and charge you for a refund even though they will not deliver the items your ordered stay away!

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iamarto
, EG
Jan 09, 2014 5:40 am EST
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MMOGA worst online service ever.

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mitsi72
enfield, GB
Oct 31, 2012 1:49 pm EDT
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MMOGA are selling 24 gold packs for FIFA 13 FUT... but they do not tell you its only for PC version. they are thieves avoid at all costs

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P
10:56 pm EDT
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MMOGA False advert

I placed an order for 200 gold for GW2. They delivered 9 gold and ''completed'' my order. They now changed their prices for the gold. You see, I underpaid for what they now charge. I paid around 30$ for my 200 gold and now they charge well over 1000$. Of course they do not want to give it to me. However, it's not my problem. I paid 30$ for 200 gold as it was advertized. I did not pay 30$ for 9 gold.

These were their response:

01:02Suki -MMOGA: sorry. the gold is so expensive to conlect
01:03Suki -MMOGA: pls be your understand
01:06Suki -MMOGA: and i so sorry. i can not help you
01:07Suki -MMOGA: the price before is not correct

Oh also, if they suspect that you want to ### about an incomplete order, they don't allow you to talk to the live customer support. They send you directly to the mail in form.

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N
8:57 pm EDT

MMOGA Site says it will deliver CD-keys within 5-10 mins, that is a complete lie

Site says it will deliver CD-keys within 5-10 mins, that is a complete lie, please please please don't fall for this. The ridiculously low price should have been ample warning but I was too stubborn to believe it. When you submit your payment it will subsequently (AFTER PAYMENT) ask for a LANDLINE telephone number to call you on (what is this 1999?) Not only do I not have a LANDLINE but I don't anyone besides businesses who still have those...What happens if you don't have a landline? well to them its "too f*****ng bad" don't expect any help at all with this, being located in BFE their support hours are between "Never" and "Not-going-to-happen O'clock." So in conclusion AFTER paying and submitting all of my personal Info + Paypal info my CD-key was never sent and the money never refunded. Had to open a dispute which I'm sure they will fight. I am opening a BBB claim right away though. BEWARE!

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D
6:25 pm EST

MMOGA My advice - don't trust them

I made a purchase on their website of an item which promised instant delivery. I have still not received the item and have tried mailing them about it. In my first mail I told them to deliver as promised or refund me. They answered this mail instantly, but not with anything useful that could get me my ordered item or the money back

I send a second e-mail, telling them AGAIN to deliver as promised (allthough the promised instant delivery now is far too late) OR refund my money. They have ignored this e-mail now even though I have sent it three times...

I have also opened a paypal dispute, which they haven't responded to.

My advice... DON'T TRUST THEM. There are better, more honest and more reliable services out there that offer the same AND you don't risk losing your money like I am right now.

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5:50 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

MMOGA Game card bought already been used

I bought a game card from Mmoga for world of war craft. They sent it to me by email within an hour.

I then tried to redeem the card only to find out that this card has already been used before.

Customer support helpline told me they will look into by the next day it has been two days, online support will not talk to me.

I would recommend any one buying from the website don't bother because you will lose your money.

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winkywoo
London, GB
May 07, 2010 11:34 pm EDT
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MMOGA — Non delivery

That tells you ALL you need to know about this company and it's 'practices'

Spread the word !

ComplaintsBoard
S
12:55 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

MMOGA Non delivery

Hello. I ordered a world of warcraft account of the website mmoga.com because i did not find any complaints about them on this website. Since 15 days, they have been sending me from email support to online support with on more information than : whe ar working on it, whe will keep you in touch.

I have never received one email from them. I sent at least 4 or 5 emails asking about the order and know the online support (chat) does not even anwser me.

I cant say much more, but they advertise 24h delivery. I mean, thats just fake.

So, unless a miracle happens, i have lost my 280€.

I feal very stupid for buying the account in the first place, but i whant these to be punished, and the only way i can find is this : bad publicity.

If ever i get my order, ill come back and remove this.

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Thurrax
, US
Feb 13, 2017 2:40 am EST

Bought 6000 Crowns for Elder Scrolls Online via Paypal. Didnt received it. Tried to do a Complaint via Paypal and Chargeback request via Chat Support. Supporter is not cooperative and said i should pay a 10 euro chargeback fee..

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FIFA_GAMER_2K16
, GB
Jun 14, 2016 6:47 am EDT

I bought 100k FIFA 16 coins for ps4 it took like 4 hours to come then when I recieved the coins I done online fut draft a few times and I had 62.9k remaining and the next day I went on FIFA 16 on my ps4 the coins disappeared
The sellers name was ying-goods so beware everybody and let me know if this person has scammed you aswell

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linda mccarthey
, US
Apr 16, 2016 8:40 pm EDT
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Was on facebook order with my mastercard Total Wrinkle miracle purebreed femme just had to pay the posted they said by the 16th april i should get it but i havent got it yet

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linda mccarthey
, US
Apr 16, 2016 8:31 pm EDT
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wason face book order with my mastercard total wrinkle miracle purebreed femme just had to pay the post they said by 16th april i should get i havent recieded it yet

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Sean Cartledge
, US
Feb 04, 2016 4:47 pm EST

What a joke - this site is so dodgey. Paid by paypal, received a receipt and then they claim they can't send me the key without "verifying" my details. All signs point to ID theft. Attached PDF they send you.

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Reviewer52386
,
Nov 14, 2015 1:53 pm EST

I have been waiting for over 3 weeks for delivery for my purchase. I had contacted them via E-mail and resent the info they ask for a week ago and have not heard a thing from them.

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grakky
, CA
Sep 02, 2015 11:05 pm EDT
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YUP same thing, PayPal $$ sent and accepted by MMOGA for a MAD MAX key. The key is actually to be provided by a seller 'Keysulution' .
MMOGA wanted my phone number to verify PayPal is legit; I said no
MMOGA then wanted me to fill out an attached PDF file and send it back; I said no
MMOGA then TWICE in 2 emails wanted a Picture of my face + Picture of ID/passport next to my face + picture of my account transaction + picture of account transaction next to ID/passport
SCAM SCAM SCAM; so is whatever company this is "Keysulution"

They have a .de email address, can we get Interpol to thrown them into a deep dark black hole of a prison somewhere?

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lala999
, US
Aug 14, 2015 4:17 am EDT

THey are scammers they tried to do the same thing to me but I immediately opened a PayPal dispute and received my money back.They are very very shaddy anyway what I though was gonna be a simple easy buy turned out to be a nightmare.Anyway TO PEOPLE PUT THERE BUYING ONLINE GAME CODES FOR PSN, XBOX ITD BEWARE OF THEM THEY WILL TAKE YOUR NAME AND ASK YOU FORYOUR ID AND PASSPORT AND ALSO YOUR SIGNATURE ANYWAY IT WAS CLEARLY A SCAM.THEY ARE SHADDY AND I WILL KEEP POSTING ONLINE HOW SHADDY THEY ARE.

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thderpie
Lincoln, GB
Jun 12, 2015 11:20 am EDT

They are ***. ordered a 2 pound package took approx 3weeks to give

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Antoine Népomucène
, FR
Jul 12, 2012 2:54 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello,
Here are my ID card's photos. I right this message to say so I don't get my battlefield key.
Thanks

ComplaintsBoard
D
9:32 am EDT

MMOGA failed ingame currency delivery

MMOGAP very bad gold farmers for World of warcraft game.
They go by the of WOW MINE too

They do a lot of spam about special offers, even if you ask them to remove you from the list they still spam you.

Anyway, i ordered 3000 gold from them, i received only 2200, after contacting there chat support agent 4 times, i still didnt receive the rest of my order. Every time you contact them they answer with predefinite templates telling you that they will give you the gold the next day, and everytime of course you dont receive anything.

Stay away from MMOGAP and WOW MINE! They are a rip off!

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Kisha Falk
, US
Feb 18, 2023 2:49 pm EST

I have no idea how this website got my information but they did unauthorized transactions from my debit card until my it was empty

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Fratz
, US
Oct 27, 2022 3:13 am EDT

asked for pictures of you and your ID AFTER charging you for product

when asked to cancel order they instead sent key anyways after I bought the game somewhere else Then live support doesnt work and then whenyou send an email its someone in broken english saying "NO CANCEL KEEP KEY"

so now i have a key for a game I already have, pathetic service

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Demolish
, US
Sep 20, 2022 1:10 pm EDT

Hello we wanna work with seller application we were talking with her for a one month we wanna know what happened to our seller application did we pass or did we not no one gave us info can someone tell her we want reply from her she didn't reply us back for a 2 months please check your seller application emails

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SM4SH3R- EL1T3-Uk
, US
Jul 13, 2019 4:32 pm EDT

Ordered fifa coins, payment made everything, gave the wrong codes, heard back gave some more codes, now realised theyre wrong again but have not heard nothing back, the support chat is i think german and just constantly waiting, would want money back or another email so i can update the order

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Dusty
,
Dec 02, 2008 12:01 pm EST

I had no problem with their delivery, but I do have a problem with them sending out text ads to my phone at 2:45 AM on a Sunday and waking me up!

I suggest avoiding MMOgap.com unless you like being disturbed at home.

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Bad servicem from wow
,
Nov 08, 2008 4:15 pm EST

I ordered 3, 000 gold - after a month, I cancelled the order - REMEMBER: they claim to deliver within 5 minutes..

I had to have my credit card deny the charge. After than, I received a series of threatening emails saying they had delivered the gold with a series of doctored screen shots showing their agent mailing the gold. But it never happened, I never recieved gold number one.

I got harassed by their agents in game, offering to sell me gold outside of wowmine.

Further, they started texting my phone with gold offers. You CANNOT unsubscribe from them - I felt so harassed by them that ultimately, I deleted all my characters and quit playing the game altogether.

Blizzard should sue them for harassing players out of the game.

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segreta
,
Oct 26, 2008 10:41 pm EDT

I GOT SAME PROBLEM. My order was 4, 000G. But I got just 720G. On their website, they announce that they have enough gold (30, 000G over any server!) in your realm. But once you pay, they send you just a part of all. Then you get excute mail like this. Following message is what I got HALF YEAR AGO from MMOgap. I never got all of my order. MMOGAP IS FAKE.
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Dear Valued Customer,

We are still farming gold for your order, but there is a large amount of gold orders which were placed during this two weeks. We're glad to see that there are so many players trusting us even we may have some difficulties in filling their needs.

In response to our customers' loyalty and kindly patience, we are going to process the accumulated orders during this period first. We have broaden our supplier's base so we are capable of getting more gold than ever before. You can assume that your gold can be delivered sooner than you expected. I hope you may stick around for a couple of more days(usually within 3 days) to see our progress. We may deliver you the gold through ingame mail or arrange a face-to-face ingame trade in indefinite amounts each time once we get some in stock. We will send you notification email or phone call when every batch of gold is sent out.

We do apologize for the inconvenience that we brought you. Your great patience will be highly appreciated.

Best Regards.

www.MMOGap.com
Customer Service Team

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MMOGA contacts

Phone number

+852 81 914 934

Website

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