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M.M Lunika / Cellphone closure

1 South Africa

I was phoned today by Vodacom representative, who told me about my phone which has an outstanding amount of about hundred and some few cents which was not paid and becouse of this amount she treathened me to close my phone dispite the fact that I told her that its only few days before the month end and py this amount but to my suprize she decided to disconnect my phone as she already made that treat. I would like to know to the company whether they are prepared to lose a client which has been with the company for more than three years becouse you could not wait until the month end and debit the whole amount.

I could appreciate if I could get qa response today.


Michael Mvuzo Lunika

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