MixUnit
reviews and complaints

I’m really bummed about this and I knew it was too good to be true with cds and other accessories for cheap. I’ve bought a couple of cds a few months back with some hopes that the latest it will come in would be the following month but has been way longer. I would just like a refund now and a warning to anyone using this website to get anything. Another thing they definitely should work on if they are the real deal is contact information and being active to their customers.

Back on April 9th I ordered 21 CDs and then on April 13th I ordered 15 more CDs. On April 20th I ordered two t-shirts and 4 more CDs. After about a month I began emailing the company to check on my orders. After corresponding sporadically for months I was told to be patient and I would receive my orders. On August the 10th I received my order from April the 20th and haven’t heard or seen anything since.

I placed an order for a CD on July 18th, it said the shipping was 7 to 10 days, today is August 1st it still has not arrived, & every time I try to track the order it says the order is "processing". I've contacted customer service twice and left my number it said I would hear back from someone within 12 hours, I never heard back from anybody. I've also sent an email to the website, asking for an order update or if my order hasn't been shipped out yet, a refund. I still haven't heard back from anyone. This is very bad business, how are you a expecting to be reputable company that doesn't have a legit customer service or even proper tracking on customers orders?

I’ve placed an order on 4/17/2023 and here it is 7/05/2023 haven’t received my order yet still saying processing but they took my money. I have order CDs with them last yr but it didn’t take this long so that’s why I placed another order with them. I had sent bout 4 messages from the website to customer service and still no response. I even emailed them.Never ordering nothing from them again.

I never did receive my package I ordered on 5/05/2023 and here it is 6/20 2023 and I have not received anything from mix unit all it keep saying that my order is being processed I have asked them to contact me by phone and e-mail have not received anything I have not had this problem from them before this I spent over $40.00 dollars with them this do not make any sense to me I am going to report them to bbb.

I usually know better than to order something from an unknown vendor, so I guess I was scammed. This PISSES ME OFF! I'm contacting the BBB to report Mixunit! Nobody responds and the phone number for customer service is no longer in service. Maybe, they are already in jail, where they should be! I will now report these scammers to my credit card company to get my money back! Shame on you! KARMA!

I recently placed an order near the end of April. About April 23rd I believe it was. Today is May 8th and the status of my order still shows it is being processed & has been showing this the entire time.

My bank has already been charged for this item. I can’t get a hold of anybody. The listed phone numbers don’t work, disconnected or to a different entity. I found an email address and have yet to receive any kind of response or update.

Date Order Number Status Tracking

11/8/2022 214558 Processing — 10/19/2022 213805 Processing — I ordered the above CD's and I have not received them or been contacted back except to tell me that the owner is in very ill health and he is the one that does the shipping and there is only 11 other employees and they can't do shipping. This sounds like a scam to me so I alerted Mr. Adam Calhoun who's CD's I ordered. He said that if I did not get this resolved by June 2023 that he will pull all merchandise of his from the company. Please let me know what is going on

Laurie Whittaker

[protected]

[protected]

173 Copperhead dr

Monterey, Tennessee 38574

I ordered Two CDS in OCT 2022 for two Christmas gifts and I keep sending an email on the status of the two CDS and I keep getting an email about one of their employees is sick with blood transfusions in the hospital and to be patient because he is still recovering. I finally asked for a refund this month April 2023 and they tell me to be patient as he is still healing in the hospital. I have been patient but someone needs to either complete my order or send me a refund This is horrible service. I had to get two family members different gifts for Christmas as this order never came. At this point I think I was scammed and will never see the two CDS or a refund. Wanted to share my experience here as I now see so many others have had the same thing happen. Thanks Lisa

I didn't receive orders for two cd's, the first one is by crunchy black & la chat titled"hood" & the other cd is by 3-6 mafia titled "laws of power" the crunchy black & la chat cd was ordered in December 2022 or January 2023 & the 3-6 mafia cd was ordered early April 2023. Please send a email for the timeline for shipment & please send a e-mail for the day the shipment is received, thank you.

I ordered a shirt on December 1,2022 as a Christmas gift and it is now February and I still haven’t received it! Two weeks after I ordered it I emailed them to ask about my order and they gave me some story about the owner being in and out of the hospital! Christmas passed and my loved one didn’t get the shirt so I emailed them again to ask for a refund of my $30 but no one ever responded! I noticed that their Instagram and Facebook accounts have been taken down but their site is still up and I’m sure they are still taking orders and not fulfilling them. Someone needs to send these scam artists to jail! I wish I would’ve checked the reviews before I bought the shirt because it looks like so many people have had the same experience! It just makes me so angry that people can get away with doing that!

Placed an order in November 2022 and as of January 9-2023, no merchandise has been received.

Continually contacting their "support line" and I keep receiving the response that the owner is sick and in and out of the hospital! Well, I emailed them AGAIN today and the same excuse - about the owner being in and out of the hospital yet they took my money.

If the owner is in and out of the hospital and you can't process orders then stop taking peoples money.

DO NOT ORDER FROM MIXUNIT - THEY ARE SCAMMERS!

And for those that are posting they have received great service from this company, YOU NEED TO STOP LYING!

I placed an order of clothing and cd's in October 2022 and still no product today 1/6/2023. I have plenty of email correspondence from someone at the company that keeps telling me that the owner is ill and the company does not know when they will refund orders or fulfill order obligations.

View Order: 213434ALTHEA LUKE SIGN OUT

Sun Oct 09, 2022

Qty Name SKU Each Total

1 For Broken Ears | Tems CDAL25982 $5.99 $5.99

1 age sex location | Ari Lennox CDAL49088 $5.99 $5.99

1 Shea Butter Baby (Remix EP) | Ari Lennox CDAL21944 $5.99 $5.99

1 TEMPORARY HIGHS IN THE VIOLET SKIES | Snoh Aalegra CDAL37219 $5.99 $5.99

1 Ugh Those Feels Again | Snoh Aalegra (2019) CDAL23066 $5.99 $5.99

1 VIBES | Men's T-Shirt CLOT19961-KELLY_GREEN-L $29.98 $29.98

Subtotal $59.93

Shipping:USPS Standard [USA Only, 7-10 Business Days] $8.95

Total $68.88

My orders placed in November has not arrived and is still in process. I haven't had a bad experience until now. So I want my money refunded for order number 215305. Please . The order is for 6 cds , they were going to be presents, 3 for December birthdays , which have passed now . Some for Christmas but I am looking at other options. Below are screenshots from where I asked about my order . It also shows each cd and the cdal number for each. This experience drove me toward another company to rely on. If I receive this order because I'm trying to cancel it after trying and trying to get an ETA, I'm gonna take legal action. All of a sudden everyone is getting the story that the owner, the boss, this godly person that runs a company of over 10,000 ppl. By his self. I don't buy that crap, no one can control 10000 puppets!

Waited 5 days after I ordered before I asked for tracking information and they couldn't give me a Eta because the owner has been so called in and out of the hospital. I've been in and out of the hospital the past few days yet I still paid them. If you can't process orders because of the owner health then don't take peoples. Seems like a Scam! Read the reviews online before ordering from this place

Hi I am a customer and ordered a cd by dj khaled god did and have never received my order! Tried emailing these people at mix unit and never get a response and tried calling and number is disconnected! I demand a full refund and want my credit card charged back the amount I paid for this cd! Please respond to me asap by phone number [protected] or by email [protected]@gmail.com! This is a bunch of crap and will not be tolerated! A complete scam!

Order GLOo1267795US has not arrived was for my son's birthday Ben McCallum if rosewarne st 8024 spreydon Christchurch where is my 75.00 doller order of CDs please I want my money bak or CDs use have ripped me off I'm so unhappy I ordered these CDs on march 11th it's now 23rd may carnt call u numbers disconnected I am feeling really ripped off

Its has been months and cant get anyone to respond back to me or my money put back on the card that I used as well as no one picks up for the complaint board I need my refund and i'm demanding it before I call a higher-end please someone get back with me as soon as possible it would be greatly appreciated thank you.

Psa -
The cds were sent to a correction facility in louisiana and they would not take them for parental advisory they immediately sent them back in the same box with the same wrapping in them within the amount of days that it needed to be refunded to them my card to be refunded with the money yet I have not heard from anybody in the money has not been put on my card and he has no cd so I paid for cds that yet are not in my presence.