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Mirraw Online Services
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1.0 45 Reviews

Mirraw Online Services Complaints Summary

0 Resolved
45 Unresolved
Our verdict: Engaging with Mirraw Online Services at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Mirraw Online Services reviews & complaints 45

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Newest Mirraw Online Services reviews & complaints

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P
1:12 am EDT

Mirraw Online Services refund amount not received

Hello Sir,

I had order product Ghagra from the Mirraw site --http://www.mirraw.com/--order number M216746451, I was unhappy with the product material and returned the product the very next day, moreover these people dont have policy to return according to them customer has bear return courier charges, I had returned the product from Pune to Gujrat Surat.

Executive Sandesh Gawade mailed me by saying that the amount will get reflect in my account in 7-8 days but I dint received the amount. My case is crystal clear I had mails from them and the online payment account details plus the return courier receipt.

Sir Please check their Facebook site, many people had complained that these sites are fraud, they don't return the money.

Please take strict action so that the other should get alert.

Thanks
Poonam

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Update by Poonamsingh gaharwar
Oct 27, 2016 1:13 am EDT

I had order product Ghagra from the Mirraw site --http://www.mirraw.com/--order number M216746451,
I was unhappy with the product material and returned the product the very next day,
moreover these people dont have policy to return according to them customer has bear return courier charges,
I had returned the product from Pune to Gujrat Surat.

Executive Sandesh Gawade mailed me by saying that the amount will get reflect in my account in 7-8 days but I dint received the amount.
My case is crystal clear I had mails from them and the online payment account details plus the return courier receipt.

Sir Please check their Facebook site, many people had complained that these sites are fraud, they don't return the money.

Please take strict action so that the other should get alert.

Thanks
Poonam

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ComplaintsBoard
L
1:53 am EDT

Mirraw Online Services never received my order

I was travelling and spent a month in India. Since I was there I decided to order some Indian clothing for myself and for my friends. I decided to order things online because it was cheaper. I contacted Mirraw and told them that I have two weeks left in India and needed my order on a certain date, they said of course and promised fast delivery. Well, I never received my order, because these people lied from the very beginning and I left India and never received my stuff. Contacted them before the flight and demanded my money back, but they refused and that was the end of the story. I have no idea did they deliver my order or not but I did lost my money.

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Akilazahir
, LK
Jul 27, 2019 12:47 am EDT

We placed an order on 14th July for a share and the order number is M326077432 and have by credit card. We have not an invoice yet but received a SMS confirming the order.

When we tracked our order, after 13 days of placing the order it indicated the package has still not left your warehouse.

Please look into this unsatisfactory state of affairs and respond with the current status of the order.

Thanks

PS: My email address: akilazahir54@gmail.com

ComplaintsBoard
H
6:49 am EDT

Mirraw Online Services very unprofessional

I have purchased five items from www.mirraw.com and when my order finally arrived two items were missing. And of the three I did receive, one was incorrect. I immediately contacted Mirraw customer service and but they refused to resolve my case. They did not even explain why, just started to ignore me. Don’t order anything from these dishonest people! This company is very unprofessional and unreliable.

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7:04 pm EDT

Mirraw Online Services no product / won't refund

Hi
I ordered a carpet priced 100+ $, they did not have the color so they emailed me saying that, do you want another color to which I agreed but a week passes still no response so I requested a refund. I got a mail saying they will do a refund, another week passed but no response. I am from Chicago and this was a gift for my sister. I did not get the product which put me in an embarrassing situation and above all they are not giving me a refund. I have never experienced such a unprofessional company ever before. All that they are good at is opening tickets.
Order # M473640750.
Name Thomas Michael
The guy who always opens the ticket is Mr. Pratik Zanke.

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Samuel1963
, BE
Mar 23, 2016 6:42 am EDT

For sure this company has problems or its just a one person company. I have ordered goods of more that $300. At first he was answering now he has stopped. I will ask the credit card company for a refund. These sort of people should be put in jail as completely unacceptable.

ComplaintsBoard
D
2:23 am EST

Mirraw Online Services awful

Few months ago I ordered some items from Mirraw and was very excited about my purchase. Weeks passed and nothing arrived so I contacted customer service and asked where my order was. Their rep said that there was some kind of error in their ordering system, and told that I have to order again. No thanks! Avoid this website! If you want high quality in service shop elsewhere. I'll never order anything from this place again!

Read full review of Mirraw Online Services and 12 comments
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A
Asim Kumar Bose
, US
Jul 03, 2023 3:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Order No. M358969610 , Ordered on : 21/06/2023. Not delivered so far.

Gopa Bose

002A, Tower-4, Dwitiya, Uttara Prathama Dwitiya Hsg Complex

Opposite City Centre-2 , Kolkata 700161

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Sandy Shet
, US
Nov 17, 2019 4:38 pm EST

Hi,

I had ordered a saree with Mirraw. Upon receiving the order I found out that not just it was a cheap replica but also damaged. When I sent them the photos they offered me a refund of 30%.When I asked them for a full refund they never responded to my email.

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14neha
, IN
Nov 03, 2019 7:39 am EST

Pls my sareww retun this saree not match pic

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14baby
, IN
Nov 03, 2019 9:41 pm EST

Pls retun my saree 3000 ki. Saree hai pls retun karni hai refund chaiye

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14baby
, IN
Oct 30, 2019 12:40 am EDT

Retun my saree pls

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Sahonara Gonzalez
, US
Sep 03, 2019 1:59 pm EDT

I was wanting to cancel an item in my order and messaged them twice through their help center. They claim they didn't receive anything. The agent who answered was very rude and denied a refund.

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Sangita pandey
, IN
Jul 30, 2019 11:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i do not recieved return saree payment i shipped it by mirraw shoping

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KrishnaMirraw
, US
Nov 20, 2018 8:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I had purchased 2 pairs of Bangles from your website without logging into the app. The package is unable to track right now. What should I do? I really need to have some way to track it down? The Bangles are for an engagement.. how can you people be so irresponsible?

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Askar! Zeba R!zv!
, US
Nov 04, 2018 11:06 am EST

I wnt to return the product and they asked me to send it back through courier..

Dont i have any other things to do..

Hate the service..

Please someone come n collect it

They asked me to sent it by courier and asked for my account details

Worst online shopping site.. Just fake

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SaS2017
, US
Oct 31, 2018 7:53 pm EDT

Mirraw lost the consumer court cases and paid big amount to customer ..So if anyone is suffering from this fraud company..file a case against this company. Link to file complaint : http://consumerhelpline.gov.in/signup.php

Another option: online or call to paypal and file a refund complaint

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Contact Mirraw Online Services customer service

Phone numbers

+91 981 945 4549 +91 226 648 4300 More phone numbers

Website

www.mirraw.com

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