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4.4 1929 Reviews

Miniclip Complaints Summary

1 Resolved
288 Unresolved
Our verdict: Engaging with Miniclip at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Newest Miniclip reviews & complaints

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J
2:53 am EDT
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Miniclip 8 ball pool coins

I had about 10 to 20 million coins because of ur server I kept losing my games and I want a refund of my coins if u can make me have coins soon please I am used to playing high tables but now I can't because of ur servers every time I played ur game and it would mean a lot if u put a a little extra coins on for me because of ur servers I would like to play the game again with the coins I had

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8:52 am EDT

Miniclip archery king game

The game is not working anymore. it has some bad issues.like freezing my game cause ner work is slow, meanwhile opponet plays on. But when his network is slow, im froze up too. Thats not faur, is it!? Alsowhy does the equipment to buy cost so much?i mean $2, 000, 000 for a new bow, abd $50, 000 -$200, 000 for siteshand gear and arrows. Way to much coin for them. But my biggest complaint is that i went to upgrade the game cause thats what
I was instructed to do for better
game play, now it wont play took all my coins. It goes to the game but thats it, playing it. It was working.
Also wgen the opponet is shooting his target is nice and clear to see when its my turn, ecspecially on a shoot off in classic game, my target is all distorted hard to see.. Then i pay for auto reload, so i dont lose my bows accuratcy and it still tells me to relid bow all the time, wtf is
That about. Its wrong ! Its jyst a past time game im not winning "real" money... Fake coins us my pay. So why does yr company cheat m e and others like ur paying me & others cash! If u can fix these things great!; But what i would like & want, is give me the game back.it is in A lick mode of some sort . Thank you

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8:11 pm EDT
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Miniclip unethical behavior

Hi. I just spoke to the support team, they said I was going to receive an 8 ball Bald Eagle pool cue and King Cue that went missing from the inventory. The King Cue appeared but not the Bald Eagle Cue. He said that I was going to get the Bald Eagle Cue in an hour and that the Bald Eagle Cue was packed with energy and to stay away from the phone while receiving the Bald Eagle Cue. The Bald Eagle Cue was never sent and their was joking around about it when talking on the phone. He said he did not want me to speak to management and that he would handle it and I would receive one today. He told me joking around that the tech guy stole my pool cue and then after joking around they hung up the phone and told me that I wasn't going to receive the Bald Eagle Cue. I would like to receive my Bald Eagle Cue after going through all of this. Support tech said he would give them a warning for making fun of their customers but did nothing to compensate for the stress the customer went through while they were making fun of the customer. I understand this was promotional, but I sat down for hours on the phone full of pranks and being made fun of about them giving me a Bald Eagle Cue.

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Update by I am Daniel
Sep 02, 2018 1:30 am EDT

I recently bought the bald eagle cue but I feel like this behavior isn't acceptable when It comes with speaking to customers. I still would like some kind of reimbursement for the hassle of having to go through this

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12:19 pm EDT

Miniclip non payment of order

I made a purchase of $2.79 for 30, 000 chips and 1 scratcher. I have not received this purchase... I am extremely upset and would like extra cash and coins! This has never happened to me before. Ive ordered from here many times with no issues... why is it happening now? I'd like 1, 00, 000 coins and 200 Cash. This is not fair or justifyable! Something must be done.

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Moni khan
, IN
Sep 04, 2018 12:12 am EDT

Someone Hacked My 8 Ball Pool Id of Number [protected]. Plz Fix My Issue As Soon as Possible.
I have purchased Several Cues and Others Items In My ID.

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3:05 am EDT
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Miniclip bald eagle cue trial

Dear, Miniclip.
I am playing 8 ball pool. My id no.is [protected]. I have one issue because I like bald eagle cue but you have not given me free trail and today is the last day to claim for free trail . So I request you guys to give me a free trail to bald eagle cue . I like this game so much . It's my humble request to you. So please do something .

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5:11 pm EDT
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Miniclip 8 ball pool

hi my son who is disabled and has severe special needs for 2 weeks i allowed him too play on my phone as a treat for winning sports day..

I saw high charges after for 8 ball pool miniclip around £500! so i contacted miniclip after 2 whole weeks they finally said the would refund me £120 only.

I am so upset because me and my 4 children have no family here, were totally alone and have nobody too borrow us money for the next month for food or living due too these charges and i am a single mum and have no more money for us for the month this was my shopping money.

We have only £20 a week too eat for the next month now and i genuinely dont know what too do.

This has never happened before and will not again as i was unaware that my card details were stored i thought i deleted them!

Please can you help us too get my money back this will never happen again im so sorry.

Thankyou.

[protected]@gmail.com

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Edgarreed
, US
Sep 02, 2021 2:31 am EDT

I’ll tell you what ! if they don’t clean this game up, let people shoot a clean game, ie stop messing with the cue, the balls, the pockets, and scratching every shot. The bs miss cues. I’ll post videos of this game cheating to Google play . Android. Apple . So now you won’t let me down load my video that came off my IPad . That’s okay google android an apple won’t mind .

ComplaintsBoard
R
8:25 am EDT

Miniclip miniclip 8 ball pool

I've been stopped from playing multiplayer games. Every time i click on 100k, 200k or 500k it just sits there trying to find me a player to play against so I restarted the app to see if it would work and it did but I've now lost 250, 000 tokens. I want my tokens back. I've spent a lot of time and money building tokens within the game and I do not appreciate the game stealing from me.

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R
7:53 am EDT

Miniclip not receiving password reset emails.

sir i wanted to reset the password of my miniclip id with which i play 8 ball pool because i forgot the password. i wanted to reset my password and submitted password reset request but i didnt get any email from minilcip about password reset on my email address which is
[protected]@gmail.com
i even tried to change my miniclip email address, whenever i try to change it, it says the confirmation email address is sent to ur current email but i checked my email address 10 times more or less i never received it. please take action fast.

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Update by тrιѕтan de мarтel мιĸaelѕon
Jul 10, 2018 3:26 am EDT

Sir i have tried more than 10 times to reset the password of my miniclip account which i use to play 8 ball pool with, i have submitted request before but no action was taken and i am feeling real difficulty because of that. i forgot my miniclip password and i wanted to reset it i then tried to reset it but i am not receiving password reset emails kindly solve my problem i am feeling difficulty in this regard, thanks.

Update by тrιѕтan de мarтel мιĸaelѕon
Jul 10, 2018 3:27 am EDT

i have complaint 2 times but didnt get any responce uptil now.

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Shanelle Vargas
, US
Nov 18, 2022 4:36 pm EST

Hello, I’m going through the same problem now I do not understand! I’m needing to reset my password to play on my account but I don’t see any email from 8 ball! Help

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5:02 pm EDT
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Miniclip 8 ball pool

I've been playing this game for years and all of a sudden I lost $16 million in coins in three games and I can't get a hold of customer service what should I do. I have spent a lot of money on this game and have never had a problem before just all of a sudden two games valued at $8 million and I want him and it took my coins away but never gave me my winnings. I would really like to know what is going on and I am unable to contact any kind of customer customer support and I believe that that's very unprofessional that they can take your money but they don't give you the coins that you win

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8:15 am EDT

Miniclip not received benefits in my best package in this game soccer star

Hi am rinku my complain is I have done rs.136 by payment mode threw sbi net banking for my best package deal pro pack 1800 bucks 5 gold packs rs. 136. But still this benefit is not receive me. So kindly resolve my issue.. My game id is rinku_349 and game name is soccer stars by miniclip my gmail id is [protected]@gmail.com and contact no. Is +[protected].

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7:00 pm EDT
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Miniclip someone stole my account

I had an account with the name PoolP951 and I met this person on youtube and I was stupid and I gave him the accounts email and password so he can play on my account and get me coins, his name on youtube was spraky agario but he used a different youtube channel to do a live stream on my account with the description 'helping out a friend' he changed the email and password to my account and the old email was [protected]@gmail.com and the password was logan but he has now changed both of them so I don't have my account anymore I just want it back or I want a whole new account with all my coins back, the unique Id to the account he stole from me is [protected] and this was my 8ball pool account and he stole it. The photos are of the account he stole from me and his YouTube channel, I just want to know if I will get my account back

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4:02 am EDT

Miniclip miniclip 8 ball pool - invalid purchase

Hello. I enjoy playing 8 ball pool and have done for a couple of years. Today I opened the game up to play and as often happens there was a ‘pop-up' for purchasing items. Sometimes this happens when I am about to hit something else and I therefore tap one of the offers, not usually a problem as I cancel out of it when it asks me to confirm the purchase by using my fingerprint id. On THIS occasion it didn't ask for a finger print confirmation it simply said ‘Purchase confirmed'. I didn't want to make a purchase and I would appreciate the refund of my 19.99 please.

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11:06 am EDT

Miniclip 8 ball pool isn't working

Hello there am complaining about your 8 ball pool games since last night over 24 hours ago. It's not letting me and many players I know who log in through Facebook. Saying having technical difficulties please try to log off and back in again no joy.
Can you please resolve this matter asap please because many of your customers are going to delete the game. I have a Samsung Galaxy phone and through android app thanks look in forward in hearing from you tony Bruno.

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Aman Arora
, US
May 13, 2018 11:30 pm EDT

my 8 ball pool account was please transfer my purchase to my new 8 pool ball account

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L
12:04 pm EDT

Miniclip introduction

hello I have been a player of 8-ball pool for some time now I really liked the game, now im getting to hate it, why because of the cheating stealing [censor], yesterday was rob of 4, 700 coins, not the first time this happened, and wow I get a phone call just as I am going to probably going to win and lose my turn, happens all the time, balls pop right out of the pocket like they where spring loaded, not shooting hard on purpose its amazing, among other things, and when I text you for help I get no response, shows me just how much you care about any one that plays your game, right now I would rate your game a fat 0 and wouldn't recommend it to no one out of respect you could at least acknowledge me, you and face book both suck.

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Update by Lawrence Szymecki
Apr 17, 2018 12:08 pm EDT

up date what [censor] I just put in the complaint, the hell with you and Facebook

Update by Lawrence Szymecki
Apr 17, 2018 12:06 pm EDT

read my comment above

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11:45 am EST
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Miniclip 8ball pool

I have been losing coins during 8ball pool cause the game keeps shutting. Down i couldnt even contact you on game cause it keeps shutting down is there an update or something you need to do to keep this from happening i am tired of not being able to play a game i like so well what can you do or do i have to try to find a different game to play cause this is riducelous

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kishore pathak
, US
Aug 02, 2018 12:54 pm EDT

If I play any big game . That time I m facing chitting activity.in the game ...

So I request you u have big plateform .., .
Don't do the chef's activity during the game ...
For some money...
I observe the activity...
If u repeat the activity . Then u r mother [censored]er..,

ComplaintsBoard
S
10:28 pm EST

Miniclip agar.io

Miniclip is perhaps one of the worst companies I have ever had the displeasure of coming across. Ever since they bought Agar.io in 2015, it has been going downhill. They have trademarked the name in of itself and have deliberately destroyed the works of many aspiring modders in the community by issuing DMCA takedowns on mods that enhance the community experience, furthermore, I have been in contact with their community leader several times, have had a lot of fake promises and lies. Nothing was ever done with the game.

I have just played it again, and I can confirm that absolutely no improvement has been made with its community. Miniclip refuses to setup a forum for its people, so they have to make the forums elsewhere which of course Miniclip will never look at. Game updates are herrendous and never address important issues such as anti-teaming penalty, teamers, cross-teaming, ect.

It would be better to shut down the entire game, rather than let it's already small fanbase suffer any more atrocity that they have done with the game.

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8:52 am EST

Miniclip 8 ball pool

I've been a player on your 8 ball pool for a while my I'd is [protected] and for some reason whenever I try to make purchases it keeps saying transaction error as far as I'm aware there is no flag on my account it do not even ask for card details or anything what can I do to get my account back on line I'd rather not have to restart game as previously I've spent plenty on boxes and cues to get to my current level(172) but can't see how to rectify problem

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6:31 pm EDT

Miniclip unauthorized debit/credit card charges

I have found a charge on my bank account for $3.99 on 09/13/17 by "*miniclipg.co/helppay#ca". I called my bank, but they could not find a phone number for me to call and inquire as to how this charge got on my card. I need a refund please for this charge and for them to be block from charging me again. I couldn't find a email address, a phone number, company name or street address for "Miniclipg company. I don't know if you can block them but I will get the bank to block any other charge from them.

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Jason Grey
, US
Sep 17, 2017 12:49 am EDT

Hi, My name is JASON GREY and i just want to share my experience with everyone. I have being hearing about this blank ATM card for a while and i never really paid any interest to it because of my doubts. Until one day i discovered a hacking guy called CARL . he is really good at what he is doing. Back to the point, I inquired about The Blank ATM Card. If it works or even Exist. They told me Yes and that its a card programmed for random money withdraws without being noticed and can also be used for free online purchases of any kind. This was shocking and i still had my doubts. Then i gave it a try and asked for the card and agreed to their terms and conditions.. Four days later I received my card and tried with the closest ATM machine close to me, to my greatest surprise It worked like magic. I was able towithdraw up to $3000 . This was unbelievable and the happiest day of my life. So far i have being able to withdraw up to $48000 without any stress of being caught. there is no ATM MACHINES this BLANK ATM CARD CANNOT penetrate because it have been programmed with various tools and software. it also has a technique that makes it impossible for the CCTV to detect you i don’t know why i am posting this here, i just felt this might help those of us in need of financial stability. blank ATM has really change my life. If you want to contact them, Here is the email address (atmcardservice41@gmail.com) And I believe they will also Change your Life.

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10:16 pm EDT
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Miniclip 8 ball pool

I have more than 2.5 million coins, at least 3 or 4 cues, and am rated a 78. Seemingly every other day you are asking me to sign in using facebook. You are supposed to remember me! This is as far as I can tell the only problem i'm having. I called your so called help line. They claim i'm being hacked be someone in hong kong, and are demanding $75.00 to fix this hypothetical problem. Only problem is, as far as I can tell, no coins are missing, and everything is intact, except, every other day the system fails to remember me, and askes me to sign in again, and agin using facebook. I want you to fix this problem, at your expense, or refund the more than $150.00 I have spent on your site!

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Mubeen Ahmad
, PK
Apr 22, 2020 6:57 am EDT
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Warning of Miniclip
I am playing randomly my game but suddenly the message shows as I login to my account. You are using third party account [censored]. I complained 3 times but still not working on my account complaint.

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Minver
, IN
Apr 29, 2019 6:32 am EDT
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This game is [censored].. As soon as you collect fair amount of coins these rascals remove all coins making any useless excuse.

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10:49 pm EDT

Miniclip miniclip 8 ball app

Base on all those who, like myself are having issues with muktiple charging on a daily basis which I never authorised, I think they said it all all I need right now is a demamd to return every single that you have stolen from my account. Its the reason why I uninstalled youre app. So I will not argue with guys and wasted my time and money fot nothing return my money now!

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Miniclip Customer Reviews Overview

Miniclip is a popular online gaming website that has been entertaining millions of users for over two decades. The website offers a wide range of games, including sports, action, puzzle, and multiplayer games, among others. The following are some of the positive points that users have highlighted in their Miniclip reviews:

1. Huge game collection: Miniclip has an extensive collection of games that cater to different interests and age groups. Users can easily find games that suit their preferences and skill levels.

2. User-friendly interface: The website has a clean and intuitive interface that makes it easy for users to navigate and find their favorite games. The games are also well-organized, making it easy to find new games to play.

3. Multiplayer options: Miniclip offers a variety of multiplayer games that allow users to play with friends or other players from around the world. This feature adds a social aspect to the gaming experience and makes it more engaging.

4. Mobile compatibility: Miniclip games are compatible with mobile devices, allowing users to play their favorite games on the go. The website also has a mobile app that users can download for free.

5. Free to play: Most of the games on Miniclip are free to play, making it accessible to a wide range of users. Users can also purchase in-game items to enhance their gaming experience.

Overall, Miniclip is a great website for casual gamers who are looking for a fun and engaging gaming experience. With its huge collection of games, user-friendly interface, and multiplayer options, Miniclip has something for everyone.

Miniclip In-depth Review

Website Design and User Experience: Miniclip.com has a clean and intuitive website design that makes it easy for users to navigate and find their favorite games. The user experience is smooth and seamless, with fast loading times and responsive controls.

Game Selection and Variety: Miniclip offers a wide range of games across various genres, including action, sports, puzzle, and strategy. With thousands of games to choose from, users are sure to find something that suits their interests and preferences.

Gameplay Experience and Quality: The gameplay experience on Miniclip is top-notch, with high-quality graphics and engaging gameplay mechanics. The games are well-designed and offer a challenging yet enjoyable experience for players of all skill levels.

Mobile Compatibility and App Performance: Miniclip has a mobile app that is compatible with both iOS and Android devices. The app performs well, with smooth gameplay and minimal lag. Users can enjoy their favorite games on the go without any issues.

Community and Social Features: Miniclip has a strong community of players who can connect and interact with each other through various social features. Users can compete with friends, join tournaments, and share their achievements on social media platforms.

Customer Support and Responsiveness: Miniclip provides excellent customer support, with a responsive team that is quick to address any issues or concerns raised by users. They offer multiple channels of communication, including email and live chat, ensuring that users receive timely assistance.

Monetization and In-Game Purchases: Miniclip offers in-game purchases for users who wish to enhance their gaming experience. While there are monetization options available, they are not overly intrusive, and players can still enjoy the games without feeling pressured to make purchases.

Advertising and Intrusiveness: Miniclip does include advertisements on their website and mobile app. However, the ads are not overly intrusive and do not disrupt the gameplay experience. Users can choose to remove ads by purchasing a premium version of the game.

Security and Privacy Measures: Miniclip prioritizes the security and privacy of its users. They have implemented robust measures to protect user data and ensure a safe gaming environment. Users can enjoy their favorite games without worrying about their personal information being compromised.

Overall Rating and Recommendation: Miniclip is a highly recommended gaming website that offers a fantastic selection of games, excellent gameplay experience, and a strong community. With its user-friendly design, mobile compatibility, and responsive customer support, Miniclip provides an enjoyable gaming experience for users of all ages. The website's commitment to security and privacy further enhances its appeal. Overall, Miniclip receives a high rating and is a must-visit for gaming enthusiasts.

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- Summarize the main issue you have with Miniclip in the 'Complaint Title' section.

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- Provide detailed information about your experience with Miniclip. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

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- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

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