The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Mini U Storage / Bad service

1 United States

I made a reservation online via their website for a 5x5 storage space. No where on their website states that the space for the $49 price was obstructed by a column which takes up about half the space. The week before I had stopped by to see the storage and was shown a "regular" 5x5 but was not told that it would cost more. When we started renting, we were told that a "regular" 5x5 storage space will cost us $69 but there's no option on their website to book or view such information. We were forced to pay more for the "regular" 5x5 storage space. They even admit that the $49 storage space is not a actually 5x5 as advertised. I double checked their website the next day and they still refuse to honor their price online. That is improper business practice used to lure customers and not honoring their price.


Post your comment