I DID read the terms of the contract, which stated verbatim " You will have 10 days from the date of shipment to try the Mineral Elements by Eden™ Mineral Make-up Introductory Kit. We will ship your product by first-class mail through the United States Postal Service (“USPS”). According to the USPS published delivery schedules, your shipment should arrive within 3 to 5 days. Accordingly, this should provide you around 5 to 7 days to try our product. The Risk-Free Trial period ends 10 days from the shipment date. If you are not satisfied after trying our product, you must follow the instructions below to return the 4 containers of mineral make-up ("make-up") as well as the brushes, cosmetic bag and brush pouch ("accessories")."
10 days from the date of shipment...shipped on the 8th, I should have till the 18th, correct? WRONG...they apparently count the shipment date as day 1, although this is, IMO, very purposefully vague and misleading. I called only to be told I was one day late, I had been charged 130.00 and TOUGH LUCK. Oh, and guess what, any supervisors are out until Tuesday, 4 days from now.