SUBMIT A COMPLAINT

Mineral Elements by Eden / refusal of refund

Harrisburg, PA, United States Review updated:
Contact information:
Phone: 1-866-514-8949

I ordered a "free"" trial of the 9 piece Mineral Elements makeup set. I was not happy so I called for the return number I needed to put on the outside of the package. The ship date was April 12, 2010. Today's date is April 26, 2010 which falls within the 14 day limit that was advertised. I was informed that it is a 10 day trial, that my card had been charged and there was nothing to be done about it. These 9 pieces are not worth 130.00. My question is, Is there any recourse to be taken, or am I stuck with this?

Sort by: UpDate | Rating

Comments

  • By
      2nd of Feb, 2011

    YES they advertised outright lies and they won't give you your money back. I talked to a manager, and I kept calling and calling, and they will have their supervisor call me back tomorrow but this is just stupid and wasting time!
    It says 15 days trial and they charged you after 10 days.
    Did you ever get your money back??

    0 Votes

Post your comment