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Milk & Choco / no returns. items not as advertised. exceptionally poor quality.

I purchased a dress, which arrived in a bag with no labels or order slip.
The dress bore little resemblance to the images on the website.
The day after delivery I contacted the company to request a return (as per the return guidelines on the website).
There has been no response for 10 days now, and all my subsequent emails have also been ignored.
Based on the website information, a return has to be initiated within 14 days, and I suspect they will not respond ever or in time.

Reading the reviews on Trustpilot, it seems that this is their business practice, so I hope, that while I have been scammed, someone else will read this review and avoid this company.

Lk
Jun 11, 2018

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