I went in for hair removal in my bikini area. I believe the administrative assistant (I think her name is Michelle) was drunk. I couldn't believe it. I waited so long for my appointment and she smelled of alcohol so bad. If the admin was drunk, maybe others would be too. I never kept my appointment. I can't imagine having someone mess up laser hair removal in such a sensitive area. I would choose another place, if you want the hair removal done by those that are competent. maybe they party on lunch breaks or something, which is not my business, but you can't work drunk.