Mike Brown Dodge Dealership / Warranty on tires
Today, march 6th 2009, my wife went by Mike Brown Dealership with the concern of our tires being dry rotted. There is only 33, 000 miles on our vehicle. The dealership, before sending my wife to the man they used for tire warranty, warned her of his demeaner. Upon getting to this location and discussing with the man the problem he became rude and arrogant and refused to make the tires good. Trying to pass the buck back to the dealership. I want my tires replaced. Contact me, or the next complaint will be filed with the better business bureau. im also filing a complaint with Goodyear.
Also, you might want to be made aware that this man they sent my wife to see started yelling at her, telling her there was no way in hell she was gonna get a free set of tires. I feel I pay for those damn tires every month when I send in my truck payment.
P.S. you would think after what Ford and Firestone went through with dryrotted tires causing death and injury in SUVs due to blowouts that you would be more prompt and a little more forthcoming on how to get my tires replaced to avoid any accidents that cause death, dismemberment or injury.
Wesley E. Merrill