mighty muscle / over billing
I orderd two (2) tubes of Mighty Putty and received 6 packs with six tubes in each pack.
$263.82 was deducted from my visa when the charge should have been $29.00 I called and spoke to a customer rep (who was very ubderstanding She (Anna)advised me to return the order by return to sender. I did this and have subsequenty received $162.27 refunded. I remain, therefore, $100.00 overchraged.
Visa company have launched an investigation into the matter
What do I do next to get my remaining refund?