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Midway Chevrolet / Poor to NO Service after sales

1 Bell RdPhoenix, AZ, United States

I received good service from the salesperson, but that is where it ended. Every person and department I have attempted to work with from that point on has been unresponsive to requests for information and/or service. This includes Financing, Service, Registration/Title and Parts/Accessories. One person even left me a voice mail 5 weeks after my purchase, asking if I was still interested in buying a car! Voice mails do not get returned, offices are closed during posted business hours, individuals do not call with information they state they are going to provide. Big thumbs down! If I had know this is how customers are treated after contracts are signed, I never would have even step foot onto the car lot!

Apr 20, 2013

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