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2.8 48 Reviews

Midland Mortgage Complaints Summary

21 Resolved
27 Unresolved
Our verdict: Dealing with Midland Mortgage, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Midland Mortgage reviews & complaints 48

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1:46 pm EST
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Midland Mortgage Fraud and scam

My mortgage was held my Midland Mortgage Company for a short time. I recently refinanced and Midland Mortgage Company was paid in full. This status was reflected on their website. At the end of the month, Midland Mortgage Company took an automatic payment out of my checking account on an account that had already been paid in full. When contacting them, I was told it was MY fault because I never canceled the automatic payment (on an account that was paid in full). When I looked at my account online, I saw that they just moved the unnecessary payment into escrow, rather than return it right away. It took seventeen days for them to send me a paper check in the mail. I found out today that the check was returned, either by lack of funds or by them stopping payment on the check. This issue is still not resolved. They still have my money. This is fraud and must be illegal.

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mar_bel4
, US
Mar 04, 2011 7:03 am EST

hope it went well

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Nootyme
longbeach, US
Dec 03, 2009 12:29 am EST

I know most the stories I read about midland mortgage co. are true because they have been my mortgage co. for almost four years. they are worst than any nightmare a person could esperience. the real problem is due to laws, their is no agency who can look into these complaints and make a ruling about these complaints. All I can say is take them to court my court date is now 20 days from now and midland better be well prepared becauseI will be. M.J.N.L.B.

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linnie
Unionville, US
Aug 24, 2009 1:40 pm EDT

my last mortgage co. sold my mortgage to midland mortgage and ever since theyare charging me for property that I don't have and I have called and sent papers verifiying that I don't have this property and I still don't get any response back these people are crooks and I'm trying to refiniance but until then I am stuck paying it so my credit isn't bad. So becareful of this company I have never has so much trouble with any of my mortgage co like this one.

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10:21 am EST
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Midland Mortgage Awful experience

My GMAC mortgage was sold to this Midland Mortgage in Nov 08 as Warren, in Michgan was and it has been the worst mortgage company I have had in the 15 years of my 30 year mortgage, I have received no payment book, and I called to make the payment over the phone and they wanted to charge me $20.00! cannot utilize the internet to make payments. This is the mortgage company from Hell! How if/possible can we move our mortgage to someone else without having refinace and all that crap! I am worried about my line of credit as stated Veronica from Austin Tx, this is a very serious matter and we all need some serious guidance before something major happen! Please help me with any suggestions. I advise all who deal with them to use some form of tracking to keep up with payments ect, thank for allowing us this site to share and see other rip off or bad experience with business.

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3:48 am EST
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Midland Mortgage Rip off

These people are deceptive -- You inform them that you lost your job long before you even fall behind on one payment & try to get any assistance information, get you will be missed payments added to the end of your loan --They tell you you must be late on a payment minimum 45 days, but they can get all your info and submit it for assistance before this happens and mail this info to you.

2 weeks later you call to get an update, they tell you your account has a rep in D.A.C that they will contact you -- but you still leave this person a voice mail (Jennifer) letting them know that you're eager to provide them with all proof and information they need. She never listened to her voice mail to get the number to contact me during the day, she always called while at work.

You fax her a copy of your first pay stubb with the hire date, rate of pay, a letter from your HR dept saying if they need any additional information to contact them with phone numbers, fax numbers, email address. You also send all proof of income. This dumb ###, after weeks of trying to get in contact with her and finally speaking with her supervisor finally calls you back. But now it's too late for you to save your home and get any assistance she closes your file 3 months later! These people are not interested in helping you out, they're are a bunch of lazy, incompeted MF'S. That can't even pronounce your name right. It's basic English.

If there's anyone out there that's dealing with this BS from them and have any suggestions on how to beat them at their games please, please email me.

The last thing I want if for 5 years to go down the drain because of these blood sucking leaches!

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Talk with your US State Rep
, US
Jun 25, 2013 7:06 pm EDT

I had a bad experience with company also, I would like to share what I did and if they get nasty I will do it again. Like some of you I hit a snag lost job got behind on payments they did not want to assist in refinancing or remodification either. So I fought back with the government itself and it worked. I paid a personal visit to my U.S. State Represenative and he helped me with in a matter of ten days. Problem was solved. Like you guys I kept submitting paperwork, letters, phone calls everything they asked for an them some. Well after I was told, I'm sorry Ms. G, you just don't qualify". I told mymidland rep. That does not surprise me since I had already been going back an forth with them for a 2 1/2 years. Then I said my US State Rep would love to hear my story since I'm a tax paying citizen like you. Week in and a half later I get a call from mymidland rep saying I had been approved at 30 years with a 4.5% interest rate my payments went to half including tax and insurance. After a year of being like this of course new year came guess what? My payments went up $100 and they said the same thing the taxes an insurance went up.

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Michael Knight
North Pole, US
Mar 29, 2010 3:33 pm EDT

In Dec 2008 Gmac mortgage sold my mortgage to Midland of Oklahoma. At the time I was making an additional payment to speed up my 30 yr mortgage and pay it off in 22. By Jan 2009 without notice my extra payments ceased. I was now back on a 30 yr payment plan without an addl pymt in order to pay it off sooner. In addition to the time-zone difference, their 800# operators are slow at best. I do not appreciate the fact they cannot provide me a monthly statement without charging me a $5 fee. At least Gmac was accurate in their statements. All I receive from Midland is an escrow update every few months. Beware of this company if you have business dealings with them!

I pray to soon sell my home and have a decent mortgage company handle my payments.

God Bless You!

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savemyhome
Nashville , US
Feb 03, 2009 2:15 pm EST

Same here, I call and call, fax and fax and nothing. I've asked them to call me on one number they call me on another on purpose so they can't get me. I got through once and was asked the for same info I ready submitted and was disconnected. I get letters sent to my home and no one will work with me. Andrea and Summer. I better not get a notice telling me to vacate my home, when I am trying everything I can to get help and communicate with them.

ComplaintsBoard
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11:23 am EDT
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Midland Mortgage This is crazy

I received a letter saying that Midland funding is going to start garnishing my wages. I did not ever hear of them and I don't know who they are collecting on behalf of. This is crazy I don't know how and were these people got my information. I will be doing a full investigation of this company. They are nuts to think they will get away with this nonsense. I know I have some Credit Card debt that I am trying to resolve it is hard and now they are going to mess me up. I think Credit agencies need to go about business in a different matter this absolutely ridiculous.

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Vino Prince
, US
Mar 05, 2014 12:14 pm EST

I fell behind on my house payments due to layoffs and Medical hardships. I applied for the HARP Program. Prior to being accepted into the HARP program, I received a loan to bring my payments up to date. I called Midland Mortgage to see where I stood with them. The Lady I spoke to told me that could send in the money and that would bring me current. So I sent in the money bringing me current. The next day she said I had already been accepted into the HARP program and that they were holding the money I sent to apply it to the back end, which was supposed to be the late fees due, but there really wasn't any. But to get me in the HARP program I had to be late. I told them that I wanted my money back because they were lying to get a check. They said that they don't send money back and they'll take care of it on the back end. So what happened was they lied to HUD to get a Gov't check for the "supposed" late fees & payments that I was "supposed" to be behind on, even though I really wasn't, held my money for their personal use for 4 months, then applied it when I came off probationary status. When I sent that money in bringing my account current they Should''ve said we can have you apply for the HAMP program due to your recent hardship and the fact that I Was current. I still would've gotten a lower rate. So I started sending Midland a payment and a half a month. I was told that they don't have a system in place to accept half payments, they have to find something to do with that money, so they just apply it somewhere. I just sent in a half-payment of $265 on 20-Feb, with the rest being due on the 1st. They decided to apply my money to a made up inspection fee and put the rest on principal. They then sent a letter saying that they really don't want half payments. I really want to call HUD on them. Midland Mortgage is ridiculous. I am anxiously awaiting my year on HARP so I can refinance away from them. I have heard so many bad things about them. My other option is to try and dip into my retirement to pay them off. Midland Mortgage is very predatory and deceitful. Avoid doing any business with them if you can.

ComplaintsBoard
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9:52 am EDT
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Midland Mortgage They made me a victim

I was the victim of hurricane dolly and now I guess I am the victim of this mafia style mortgage co. called Midland Mortgage Co. I don't know how they hustled or muscled their way to overtake my previous mortgage carrier but these goons did, not only are they going back to a stone age way of accepting payments, now they are telling me that they will hold my check hostage until I show proof I am fixing my roof with the cheap funds another hustler, Farmers Insurance gave to replace an entire roof. If you have or plan to have this company, get away from it, do what I am going to do my and try to find another mortgage co., however I am just a victim of the system and this company has me my the you know what. DON'T GO WITH MIDLAND... YOU'LL REGRET IT!

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Printes Dockery
, US
Feb 05, 2012 1:41 am EST

I live at 1933 Drexel Lake Drive and I am having problem trying to contact the Midland Mortgage, this is about my monthly mortgage payment.
Can someone help me
Tkanks

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4:30 am EDT
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Midland Mortgage Do not ever make a deal with them

Midland Funding is a bad company. To collect on past due credit cards, there is a statue of limitations for every state. Do your research if yours is past go to court on these guys. It will be dismissed. Do not ever make a deal with them that is what they are counting on.

They have no documentation that you owe any money.

Use your Better Business Bureau also. Good place to check a business out. Attorney's included.

[protected] cell phone for process server ha ha

I am sure they would love phone calls.

Do your research is a plus. Hiring a good attorney is better.

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bettye
,
Jul 10, 2008 7:59 pm EDT

THANK YOU THEY ARE ON MY CREDIT REPORT, TRYING TO COLLECT ON SOMETHING THAT WENT IN COLLECTION IN 2001

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9:15 am EDT
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Midland Mortgage Stay away from them

My garage burnt over 2 years ago. It was covered for $15000. The insurance company cut a check for $15000. My wife and I endorsed the check and sent it to Midland which needed to endorse it also. The first thing we heard was they wanted an estimate from a contractor and they would cut a check for $10000 and the remainder after an inspection on completion. We got an estimate then they wanted an itemized estimate from the insurance company board by board. The insurance company stated that it was totalled and wasn't required. Now Midland wants the repairs made before they will pay and holds a $15000 check from my insurance company. I'm glad our house wasn’t destroyed. We would be homeless until we built another home while Midland held our insurance check?

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12:00 am EST

Midland Mortgage Flood insurance claim

We have flooded 7 times since 2001. We were only able to file 3 times. Twice was on the house itself and once on contains. The first time that we flood the flood insurance only paid a small amount. We only got 13 thousand dollars. We waited to try and make sure that the house would not flood again before we remodeled the house. Since there was only $13000.00 given that was not enough to cover to have the house completely repaired. We ended up paying out of our pocket $9000.00 more. We have been fighting with the city of Alvin regarding the flood and at this point we have not been able to get anything done. This passed November we flood again. The flood adjuster gave us $30,000.00 to repair the house. I called and talked to a Dan Tracy. I was told by Dan Tracy that since we had so much trouble last time he would make it as easy as possible for my wife and me to get the repairs done. Dan Tracy told me to get the quotes and to fill out the paper worked that was required by Midland Mortgage. I filled out and got the quotes that were needed for the walls and floors and bathrooms to be repaired. I then called to confirm that Dan Tracy had gotten the fax and that is when I was told he was no longer in that department. Every time we call Midland Mortgage we talk to someone different and they tell us something difference to do. We do it and then it's something else we have to do. We had a quote from the contractor for the cost and then it was to have them have him fax another quote for half the work. I was given $5000.00 for the work that I had already done and this work was told to be done by the flood adjuster. Pulling carpet, padding, renting fans We Midland sent two checks one for $3000.00 and one for $5000.00. I told them to my back and I was told that I had to have the contractor on my account which was never going to happen. I called my wife and she was also told the same thing. The one check for $3000.00 was cleared because we had the funds in the account to cover them. I still have to wait 7 business days for the second check to clear. Contractors do not work this way. You can't just give them a few dollars and stop them in the middle and wait until Midland Mortgage decided to send another check and god know what that amount is going to be. I still have my floor to get put back in. The insurance has released already $8000.00 to the contractor with $5000.00 still on hold for clearing. I understand that some people will take the money and just walk away and not repair the house. This is not the first time we have been through this and I am sure it won't be the last time. Midland came and inspected the house last time and seen that we did do the repairs. I have even subjected that they send an inspector out to make sure the work is being done, but just make sure we have the funds to pay the contractors. Midland claims they have an interested in the house, but so do we. If the are so interested in this house why are they not going with us to cit hall to fight them to stop all the flooding that we are having. I am not sure if there is anything you can do, but I would appreciate any help you can give. I need this house fix ASAP my wife is disable and I am having blood pressure and heart problems and this is make it all worst. Please help if you can.

Thanks for any help you can give
Joe Guerrero

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nnone
, US
Nov 13, 2023 1:40 am EST

they keep on call for MRS #1858 341 1191i don't know who it is the they call is [protected] thank you for your help.

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Erica22
Livingston, US
Apr 16, 2023 1:24 am EDT

I have long term Covid and had the forbearance plan and Midland would only give me one month instead of 18 months.

I filed before the deadline and took 11 months already.

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Frances Fernandez
, US
Oct 31, 2022 7:26 pm EDT

Will you please note on our account that the payment will be processed once received check

Simon Fernandez

313 oatis Avenue

dalhart tx 79022

Please note that this will be a payment guarantee email at rwrandell@choctawnation.com

for further questions or concerns about this thank you so much

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Poohbears
Pleasantville, US
Sep 21, 2022 8:29 am EDT

They are taking out $371 every two weeks. I have never received a court date. Nor am I receiving how much has been paid and how much is left on the loan.

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Tommy Borch Poulsen
, US
Sep 10, 2022 9:26 am EDT

you are taking money out of my account every week i do not owe anything i want all moneys returned to my account pronto my phone nb [protected]

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Contact Midland Mortgage customer service

Phone numbers

+1 (800) 654-4566 +1 (405) 426-1299 More phone numbers

Website

www.mymidlandmortgage.com

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