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MicroXperts / They need to be closed

1 United States Review updated:
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These guys are horrible. I hope that whomever comes here looking for a review of these guys won't be fooled by their postings from the company. I got my PII-300 system from them early this year. They had the best price anywhere, but it didn't matter. It wasn't worth it. I ordered the computer, and it was late. Very late. When I called, the people were rude and acted like it was MY fault it was late. When the computer arrived and I installed a video card, the motherboard wouldn't detect it. I called them again and told them the situation. They then proceeded to tell me I didn't know what I was doing because the motherboard was fine and if it didn't work it was because _I_ must have damaged it. I told them that I was sending it back to them because it wasn't working with ANY video card. They made ME pay the $60 shipping charge despite the fact what they sent me was damaged. After calling over and over, they explained to me that their tech support guy dropped a screw and it shorted out the motherboard by grounding it to the case. 2 weeks later when it got to my house, the ENTIRE PII CPU was LOOSE BOUNCING AROUND IN THE CASE! I was so mad, I called them back right then and started yelling. They insisted it wasn't their fault (despite the fact it wasn't installed of the clips wasn't closed when they shipped it) and I should file a suit with FedEx. I told them to screw themselves because I wasn't ever ordering from them again and neither was anyone I knew. I installed the CPU myself and hooked up all the LED connectors (it was supposed to be done already). It worked, but only because I was lucky it wasn't damaged in transit.

Never, EVER, EVER EVER EVER, order form this company. They need to be shut down.

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  • Gl
      12th of Jan, 2009
    0 Votes
    MicroXperts - Bad service
    United States

    There may have been a previous loose relationship with the Univ. Hts. store in the past, but that store closed many years ago. I've dealt with this specific operation in Lyndhurst for at least 6 years. Today I received my 3rd upgrade and am very pleased with their service and pricing, and would recommend them to anyone who wants wants good value.

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