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2.6 18 Reviews

Microtek International Complaints Summary

7 Resolved
11 Unresolved
Our verdict: Engaging with Microtek International, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Microtek International reviews & complaints 18

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2:29 pm EDT

Microtek International voltage stabilizer eml 5090

Sir,
I have purchased microtek stabilizer EML 5090 thru Snap deal which was delivered on 13 /09 /2017 bearing Sl no 17GVGBKAE24586.
The stabilizer is not working below 135 volt input whereas as per company specification it will work between 90 to 300 volt in put.
Please look into and get it set right immediately. I am in great trouble.
Thank & regards.
Azimullah Ansari
Flat no C-403, Al Safa apartment, Gaush Nagar Chas, Bokaro Jharkhand 827013.

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Datta Ghadge
, IN
Nov 09, 2019 8:22 am EST

Input & output voltage same. No voltage cut of working on over voltage EML5090

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11:07 pm EST
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Microtek International UPS

Hi
I am Md Arif Husain, belonging to Matyari, Forbesganj, Distt Araria Bihar- 854318. I beg to say you that i had already complained for UPS repairing two times before one month ago. I had given for UPS repairing to your engineer but he did not give me till now. He is saying that UPS materials is not available in the market. Therefore you are requested that help me and get out your Engineer from your company because he is not providing complete service.

Your Engineer Mobile No:- [protected]

My mobile No:- [protected]

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jakky
, IN
Sep 11, 2018 4:56 am EDT

power Cut auto

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asheesh agrawal
, US
Aug 15, 2018 4:28 pm EDT

I have registered a complaint 5216399 on [protected] from mobile [protected], how much time microtak need to rectify this complaint.there is not any type of assistance from microtak while all other brands providing services in 24-48 hour microtak is not even responding, have I made mistake buying microtak product.

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3:09 pm EDT

Microtek International Does Microtek International(P) Ltd Provide Old Repaired Items to its Valued Customer Service charge paid for new Item?

Dear Sir,
I have a Microtek inverter (Model No: Sinewave 875E2 with S/N:9KGTNB18906) in my residence. On basis of my complaint lodged at local service center, two mechanics visited my place on 30.05.2016 (Monday). The local branch manager of Microtek Service Station (Malda) is a true gentleman, so I have no complaint against him. On inspection the mechanic-people told me that some spare-parts of the electronic circuit board got burnt and it needed to be replaced. With my consent they changed it @ Rs 1, 000/= (bill attached). While they were changing the board I noted that the board was not a new one, rather it was a repaired one (if I am not wrong, at many places of the circuit-board the I found coarse Aluminum soldering and resin-residues, in fact the board was also looking old and shabby. As per my experience the new board has some different look. Yes I may be wrong but I have some idea about new item particularly when I belong to technical area.). I asked them "Is it old material ?" They did not give any definite answer, but mentioned that it would solve the problem. Most probably this is a repaired old item, but not the new one. I also agree that new items always do not remain in stock, in that case they should acknowledge that repaired item was installed on temporary basis - that also did not happen.

Post-replacement of this electronic board I noted that battery charging had been going for more than 24 hrs, so immediately I contacted that mechanic (Mr Halder) on 01.06.2016. He replied that it was all due to battery related problem. So accordingly I contacted "Exide" House and immediately they sent a service engineer to my residence. He came and assured me that the problem had nothing to do with the battery. However, to become 100% confirmed he gave special boosting charge for 24 hrs, even after which that problem remained as it was. He gave a detailed testing report (load test, gravity test etc) on the report card (the file attached herewith). The net result is that battery is getting charged constantly for last seven days and remained sufficiently hot round the clock - really a very alarming issue. From security point of view Microtek should take necessary steps without any further delay or lag. Accident never comes to anybody by knocking the door.

I hope Microtek authority will observe this issue with utmost importance and accordingly they will resolve the matter at their earliest. When the customer is ready to pay the listed service charge, at least the company also should also cater the brand new item.

At first I thought that I would write the whole thing (with the pictures of the circuit-board supplied to me) to different social sites like facebook, blog etc. But before doing such things I decided that I should write to the head-office of Microtek to narrate the whole scenario. Still I keep hope on Microtek family, hope they will pay me back in true sense.

As well as I would also like to draw the kind attention of all Consumer forums to this issue, so that they may help it to be resolved without any delay. At the end of the day I know that they want "no customer should be deprived at any cost". Even they may also send expert persons to my house to check the circuit-board.
Dr Indrajit Chakraborty​, Ph.D
Ex_Fellow IIT Kanpur and Ex-Faculty KIIT University Bhubanswar
Professor
University of Gour Banga​
West-Bengal - 732101
M: [protected]

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Is Microtek International legit?

Our verdict: Complaints Board's thorough examination reveals Microtek International as a legitimate entity with notable strengths. Despite a 38% resolution rate on customer complaints, which invites a closer look, Microtek International stands out for its commitment to quality and security. Clients considering Microtek International should delve into its customer service record to gauge compatibility with their expectations.

Microtek International earns 96% level of Trustworthiness

Perfect Trust Endorsement: Microtek International achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Microtek International. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Microtek International has claimed the domain name for microtekdirect.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Microtekdirect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Microtekdirect.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Microtek International have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Microtek International's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 38% of 0 complaints were resolved.
  • Microtek International protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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5:26 pm EDT
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Microtek International Ripped off

My wife had her Hotmail account hacked into and it got suspended.
Not knowing what to do, she searched the web for some help. She saw the advertisement for Microtek and called them.
She told them exactly what had happened and was told that the security of her online bank account was compromised.
So the assistant told her she must pay £200 and then they would sort out her problem.
He then used scare tactics to coerce her into letting him fix (sic) the problem.
Had I been at home at the time of the problem, I could have reset the password etc myself.
The assistant then for some reason over the next hour, proceeded to uninstall many of my programmes.
I feel that they preyed on my wife's ignorance of computers and tricked her into paying for something that didn't need doing.

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5:05 pm EDT
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Microtek International not working

I HAVE PURCHASED A MICROTEK INVERTER 850VA ON 14TH APRIL, 2012. THE UNIT NOT WORKING ON 21-04-2012, I HAVE COMPLAINED ON THE SAME DAY & GOT A COMPLAINT REGN. NO.1086. ONE SERVICE ENGINEER CAME TO MY RESIDENCE ON 23-04-2012 & INFORMED ME THAT HE WILL COME WITH IN 2 DAYS
& WILL CHANGE THE MOTHER BOARD. TILL DATE HE WILL NOT CHANGED THE MOTHER BOARD. I HAVE CALLED MANY TIMES, BUT HE TOLD ME THAT HE HAS NOT RECEIVED A MOTHER BOARD FROM THE COMPANY. VERY VERY WORST SERVICE. I HAVE COMPLAINED WITH THE SERVICE CENTRE. THEY GIVE ME ANOTHER MOBILE NO. TO CALL. WHEN I CALLED THAT MOBILE NO. SHE TOLD ME TO CONTACT THE SERVICE ENGINEER.

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4:40 pm EDT
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Microtek International UPS faulty

I have taken a UPS from microtek, SN9KUPNB484691. My first complaint(no 342) elicited a response, they sent an engineer after one week and at least 8 reminders and innumerable calls. This guy called prashant came to my place 3 times, 1 time he did not have replacement battery, 2nd time he got wrong battery which after he put in, he said the board was faulty, 3 time he came in with a battery and and board and said its fixed. It never was properly fixed, sometimes when the power went off, the UPS would shutdown also. I raised another call after a month on 9th June(complaint no: 567). This time they sent in an engineer, who replaced the board. Looking at the replacement board itself you could make out its was an used one. Repeatedly I warned him not to use that but he did not listen. He changed it in spite of this. He got this working and then within an hour of his leaving, there was smoke from my desktop and now its dead. IS this the type of service which I can expect from this company. I am planning on raising a consumer complaint on this formally now.

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5:01 pm EST
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Microtek International UPS IS NOT WORKING

MY MICROTEK UPS EB 1400 IS NOT WORKING AND IT IS IN WARRANTY PERIOD. PEPAIR MY MICROTEK UPS AS SOON AS POSSIBLE.
NEERAJ KR. SHARMA
J - 356, 57 OLD SEEMA PURI
DELHI - 110095
PHONE NO :- [protected], [protected]

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PEPTELLER
, IN
Apr 11, 2011 1:51 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed alsong with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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9:55 am EST
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Microtek International WORST SERVICE - NO SOLUTION

THE SERVICE RENDERED BY THIS COMPANY IS WORST, EVEN THE HEAD OFFICE AT NEW DELHI IS LEAST BOTHERED ABOUT THE COMPLAINTS MADE BY THE CUSTOMERS. PURCHASED MICROTEK INVERTER UPS EB 600 IN MAY 2010 WITHIN 6 MONTHS THE MACHINE IS NOT FUNCTIONING. THE SERVICE PEOPLE ARE NOT ABLE TO REPAIR THE MICROTEK INVERTERS. MY COMPLAINT NO 013141 DATED 8.12.2010 YET THEY ARE NOT ABLE TO REPAIR THE INVERTER. FURTHER, THE SERVICE PERSON HAS TAKEN THE BOARD(PCB) WITHOUT GIVING ANY RECEIPT. WHEN CONTACTED THE DELHI OFFICE AT THIS SERVICE NUMBER 011 [protected] THEY ARE NOT AT ALL INTERESTED IN TALKING AND TRYING TO SOLVE MY PROBLEM. I HOPE THIS MESSAGE WILL DO THE NEEDFUL.
J A JOHN XAVIER, MOBILE NO.[protected] CHENNAI

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PEPTELLER
, IN
Apr 11, 2011 1:59 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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1:34 am EDT
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Microtek International Backup

Ups not working properly, when power cut it goes down within a second. I am Consulting Customer Care Delhi and after that,
i am consult Service Centre of Dhanbad . Dhanbad service Centre Provide a Contact No Of Service Engineer Avneet Jha [protected]
but his cell is not reachble. so take a need ful action.
Ups Model No - MDP800+
S.No - 8GUMNX40156
Date OF MFG - 04/07/2008
Date of Purchase - 18/07/2008

Ups is available on this Address -

Sharvan Kumar
DS II, 169/D
Railway Temple Colony
Bokaro Steel city
Jharkhand 827010
Mobile No [protected]
Email - sharvan.[protected]@yahoo.com

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PEPTELLER
, IN
Apr 11, 2011 1:52 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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4:00 am EDT
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Microtek International Not working properly

Fuse Blown LED light is slways lid whethr it is actually blown or not. Changed the fuse 2-3 time but all in vain. It seems the ads are only for sale.. not after sale service. Service is very poor. I recommend everyone for not buying this product on my personal experience. Its really painful to run after service engineers and customer support for their service.

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VIKASH2010
, IN
May 02, 2010 5:09 pm EDT

YES SAME PROBLEM WITH MY INVERTER ALSO .I THINK THIS IS COMMON PROBLEM WITH MICROTECK...PLS DO NOT BUY THIS PRODUCT

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Microtek International complaint for desktop

dear customer, my monitor are damage. my monitor/desktop seril no. is-3hchbk284379 model no.-digi sync 1556 power rating is-100-240v ac, 50/60 hz . so please send your customer on our address. Rajnish Kumar type -11 h.n.- 886 uprvunl anpara (u.p.) dist.-sonabhadra

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PEPTELLER
, IN
Apr 11, 2011 1:53 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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1:06 am EDT
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Microtek International ups not giving backup

regarding to UPS, last yaer i purchased UPS on date 25.01.08, but still he was not giving few backup.

Diwakar ([protected])

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Microtek International not working properly

Respected sir,
i beg to say that i am gaurav sharma i buy a microtek ups but it not proper working i complain many times but they didnot give a suitable answer please repair my ups as soon as possible.

MICROTECK UPS
MODEL NO:-HGE600AZ
S.NO:-8JUPNB127073
COMPLAIN NO:-40159, 41164

THANKYOU
GAURAV SHARMA
27/94/16E JWALA NAGAR
SHAHDRA DELHI-110032
PH:-[protected], [protected]
[protected]@yahoo.co.in

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johnxavier
, IN
Nov 10, 2010 3:51 pm EST
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I have purchased a MICROTEK UPS Model UPSEB600 Serial Number: 10BGANB425012 from SAI RISHI CORPORATION Chennai vide Invoice No.115 dated 07.05.2010.
The UPS is not functioning now the service person from Microtek not able to rectify. The MICROTEK company should replace the product immediately since it is within the warranty.

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, IN
Feb 04, 2011 7:02 am EST
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Email: raajk2009@yahoo.com
Address: House no 50 New Shanti Nagar By pass Ghaziabad
(Near) Real Education Public School.

problem with ups: Ups not proper working no battery backup please solve my problem and send your exeutive in my palace.

Thanks
Rajender
Microtek ups Model No. MDP800+
Serial No.. 9EUMNb55608

Contect No: [protected]

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4:52 am EDT

Microtek International UPS not working even after several complaints

I bought the microtek 800 VA double power ups from Nirman computers in Sept 2007 for Rs.3000 till last month it was working fine. Then i did not get the required backup. One power fails, the ups switched off automatically immediately. 1. I took the ups and carried it up to your service center and asked to do the service. They said "on site service is available" and i took back the ups2. I made the complaint over phone No.940 on 16/7/2008. They attended within 2 days and changed the battery. I charged the battery for 2 days and started using it. When the power failed, it went off abruptly immediately.3. again complaint no 70546. They came and changed the fuse, again When the power failed, it went off abruptly immediately.4. complaint no 1073, they took 10 days to come and that too after making more than 100 calls. Then too the same problem5. Complain not 35052, they came in 7 days, and again the same problem. The backup does not last even for one second.6. Again complaint no AUG27. No action yet.7. I made complaint to Nirman computers and he asked me to talk to MR Sanjay Mathur yesterday. And yet no action taken. My hard disk has crashed more than 3 times due to this and my work is affected. You know the essence of a UPS.

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3 KVA INVERTER
, IN
Nov 17, 2013 6:37 am EST

sir aap ka microtek ka inverter bilkul baikaar hai agar 1 baar aap ki compny waaly agar thik kr ky chly gay to inverter ka bhagwaan hi malik hai mainy aap ki compny ky 2 inverter
3 KVA ky liy hai laikin mai aap si satisfaide nahi huaa aap kuch bolna chahogy to call me
my mobile no.. [protected] &[protected]

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PEPTELLER
, IN
Apr 11, 2011 1:51 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed alsong with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

P
P
PEPTELLER
, IN
Apr 11, 2011 1:28 pm EDT

You can take the dealership of PEPTELLER Inverters - India's only branded company providing LCD display in Square wave 600VA & 800VA models.

Contact: [protected]
marketinginv@pepteller.com

M
M
md daud aslam
,
Sep 13, 2008 2:49 am EDT

i am a reseller, i have purchased one micritek 800 va double battary ups, still it is under warranty, several time i called mr lalan jhan (service in charge, kolkata) since last three months and now he said many slang languages to me and said not to give warranty. if i did not get any proper service within monday i will go for CONSUMER FORUM as i have all paper documents.

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10:35 pm EDT

Microtek International No technical support at Ambala Cantt

I have purchsed 10 600va UPS of microtek compnay for my education centre. THey work fine for 2-3 months but after some time 6 start creating problem of non charging. I bring my ups to the local dealer and service centre goela electrical for the rectification of the problem but there were no engineer for 1 week as they have only one engineer in the whole service centre who take care of all the problem. i waited for 1 week and again go to service centre where Mr Sharma( Microtek engineer) told me that He will sort out the problem at my premises nexr day . i waited for two more days and keep rininging him continously but all in vien . I have also lodged a complaint at Microtek haryana customer number they gave me many compalint no. but still my ups are in the same condition. IS THIS THE SERVICE MICROTEK PROVIDING TO THIER CUSTOMER AND TENDS TO BE NO.1 . SHAME ON THEM. Microtek is the worst service provided I have ever met.

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PEPTELLER
, IN
Apr 11, 2011 1:51 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed alsong with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

S
S
shivang
,
Jul 12, 2008 1:13 am EDT

Dear sir
i have a micritek ups 850 watt. and its having output problem. i have complain almost 10 times, engg. came from mtek service centre repair the same but after few hours, the same problem. again. amy conclusion that mtek have no qualified engg. to rectify the problem.

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12:00 am EDT

Microtek International No service provided

I have bought this inverter for the last 2 years. Till date no one has turned up to check the inverter. Now the inverter is having some problem but the company has no reps to come and attend the complaint. The local dealers are charging huge amount for checking. If the company rep could come and help out it would be great.

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rambabu mungaoli
, IN
Oct 26, 2009 1:07 am EDT

sir my inverter is compelent

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Vidhya
, IN
Apr 24, 2009 9:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We too bought one invertor from Microtek before 5 months.Within this period three times problem occured and for making them to attend the problem i made nearly more than 10 calls for each time.Still then the problem is not rectified.I am very much unstatisfied with the invertor as well as mirotek after sale service.If they continue to work like this i would certainly continue to take this as legal issue and make them to answer in consumer court.

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L SRIVASTAV
,
Aug 26, 2007 11:34 pm EDT

WE BROUGHT ONE MICROTEK INVERTOR AT VARANASI FROM PERFECT SYSTEMS. IN THE MONTH OF APRIL 2006 FOR Rs 11,400 650 VA ALONG WITH BATTERY OF EXIDE MAKE. THE SUPPORT OF THE VENDORS IS SO PATHETIC HE DOES NOT RESPOND TO OUR CALLS WE ARE COMPLAINING SINCE 3 MONTHS THERE IS NO PROPER RESPONCE AND HE IS NOT BOTHER TO CALL BACK. WE ARE REALLY FED WITH THE PRODUCT. TILL TO DATE HE HAS NOT PROVIDED EVEN SINGLE PM CALL. IS THIS THE KIND OF SERVICE YOUR PEOPLE PROVIDE. PLEASE NOTE THAT THEY ARE SO MANY OTHER BRAND IN THE MARKET SUCK KIND OF ATTITUDE WILL MAKE THE CUSTOMERS ANNOYED AND SURELY THEY NOT RECOMMAND YOUR PRODUCTS TO ANYONE. PLEASE LOOK INTO THIS ISSUE IMMEDIATELY AND DO THE NEEDFUL.

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vipin prabhakar somani
,
Aug 16, 2007 11:08 pm EDT

There is no any service from your dealer of jalgaon. I have purchased a microtec invertor from suman enterprises who is authorized distributor for exide batteries also. I have a purchase bill no.779 of dated11.11.2006 but from the date of delivery to till today the said dealer have not given any service to me. Is this type of sales after service by you. If i know the such type of dealers network you have we never suggest to anybody to purchase a inventor of made by microtec.

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Riya Khanna
,
Aug 04, 2007 4:01 am EDT

I also faced the same problem.I buyed Microtek Inverter and there was no after sale service.This shows Microtek only believes in selling of product but do not want to maintain their customer.

Infact one of my friend buyed True Power Z Series Inverter. Its a best Inverter. True Power provides best after sale service and hence satisfied its customer.

ComplaintsBoard
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12:00 am EDT

Microtek International No response on the customer care

I have purchased one inverter of microtech before 3/4 months with the battery also from microteck. I have complained to customer care Microtech delhi on 12/7/2007 at 1.40 pm that my inverter is not working every day they said that our engineer is on the way now today the 16/7/2007 till 2.30 pm none of the visited my home.

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narasimman
,
Jul 11, 2007 12:00 am EDT

I got MICROTEK 600VA UPS from your service provider last year. I given UPS to them due to no backup. They told me that (after two days )battery has gone.

Then they told me to come after two days. After 2 days i made a call to them still the problem not solved . they are asking another 2 days.

Service provider name & Address

MICROTEK INTERNATIONAL LTD
#31,Wallers Road
II Floor, Anna salai
Chennai 600002
Tamilnadu
India.
Ph:0091-44-[protected],[protected],[protected]

Thanking you
Narasimman

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m2rizwan
, IN
Jul 18, 2016 2:02 am EDT

Hi,

My brother had very bad experience with your services as well as behavior by your employees at Kanpur service center. I don't know whether people sitting in head office are aware about it or not so please consider this email as complain against your Kanpur service center as well as employee working there (especially Mr. Aswini Dewvedi who doesn't know how to talk with customer).

My younger brother (Isthiyaq Ahmed) purchase a new Microtek invertors on 14-May-2010 but it was not working when he tried to use it at home so he placed a complain about it. After two days one person come from the company and did something and it worked for 2-3 days and stopped working again. He again made a complain and came to know that he has to give this invertor in the service center. He dropped the invertor at your Kanpur service center situated at 186, Anandpuri, Kanpur on 06-June-2010 (tentative) and got one promise that he will get it back in 3-4 days but it didn't happen. He was keep on following with service center but nobody was looking responsible and after a lot of efforts he got invertor back on 8-July-2010 (After one month). But it was still not working at home and had been handed over again to the service center on 23-July-2010. No one in the service center is ready to reply about when we will get it corrected and employees setting there are using very harsh language.

Mr.Aswini at your Kanpur service center (186, Anandpuri Kanpur) told to my brother that work only be done as they wish if he wants, he can take his invertor back and can go ahead and make complain against them. I don't think this kind of language is official.

Microtek is a world class company but some people don’t think or doesn't know how to talk and what to talk. That makes company’s way a little difficult and spoils the image also. I just wanted to know is there any person from head office can help me somehow. My new invertor hardly work 4-5 days at home and most of the time it is at service center only. I want it to be replaced.

Please teach some ethics and give behavioral trainings to your employee sitting at Kanpur service center.

I am waiting for a positive response and hoping someone in the head office will definitely help me.

Thank you very much in advance and please do the needful.

Purchase Shop: New Omer electronic, BOG 21, Prem Plaza, Opposite Sagar Market, Canal Road, Kanpur - 208001
Date of Purchase: 14/5/2010
Model: UPS EB600
Bill on Name: Isthiyaq Ahmed (My younger brother)

Rizwan Ansari
[protected]

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mkasliwal
, IN
Jul 18, 2016 2:02 am EDT

microtec invertor call center is not responding on phone, my 2000v a ups is not working s n is 10AGMNB10426 PL DO THE NEEDFUL URGENTLY : MUKESH KASLIWAL 109 RAJEEV GANDHI NAGAR KOTA RAJASTHAN PH [protected]

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amit
,
Sep 19, 2007 12:00 am EDT

No automatic cutoff. After light on continuously running & discharge very soon.

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arun kumar
,
Mar 29, 2008 5:41 am EDT

I have purchased one inverter of microtech before 3/4 days . today there is some prblem and my inverter is not working.i need your attention on my complain and i m expecting that u will resolve the prblem as soon as possible.my address is

111-yamaha vihar(ground floor)
sector-49,
noida(u.p.)

mob no. [protected]

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SANJEEVK
, IN
May 26, 2010 12:46 pm EDT

My microtek Inverter 1.5 KV is misbehaving ever since I purchased it...Sometimes It overcharges the Batteries (resulting in shorter Battery life) and some times it failes to charge the drained out batteries (Resulting in No Service when you need it).

We r paying around Rs.2, 500.00 / yr for AMC or Poor service of the company.

They simply put the blame on Batteries...The Battery co. Bosch says the Inverter is faulty. Inspite of repeated complaints the company (Microtek) is not responding. i have handed over papers to my lawyer for filing claim in Consumer forum.

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dr g s chavan
, IN
Oct 24, 2011 2:26 pm EDT

i purches DATE [protected] microtek inveter model no, UPSEB415, S NO [10 kg GONB29053] 6 months befor, since 18 days inverter not working, 18days completed i called to dealer no [protected] ''sujay ATUO MOBILES ''dealer always tellingday after day me i picup ur inverter, ' but he send one person after 15 days later, since 18 day, my 8 months sweet baby suffer from '' octember heat'' due to ur not provid good service, and also provide of bad inverter system, i had pay to docter 2000 Rs, today i call ur engineer mr patil mob no [protected], his also called befoer 2 days he also not came yet, he tell me u call puna office.in puna officemob no [protected], one gents oprater talk with me badly, not get i satisfide ur service

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PEPTELLER
, IN
Apr 11, 2011 1:57 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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PEPTELLER
, IN
Apr 11, 2011 1:53 pm EDT

PEPTELLER Inverters

India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed along with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

There are many more benefits. Please see attached product brochures.

To know more:

Log onto: www.pepteller.com
Or write a mail to: marketinginv@pepteller.com

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SANJEEVK
, IN
May 26, 2010 12:50 pm EDT

POOR PRODUCT BAD SERVICE PERSONELL

ComplaintsBoard
V
12:00 am EDT

Microtek International Service center not providing services

From last three days i am calling to microtek inverter service center that my inverter had some problem but every time they gave me same response that our tech. Is coming to your home till afternoon, than next day so on.

Gurgoan has only one microtek service center and they are not providing service and they used abused language to customer.

Read full review of Microtek International and 12 comments
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rakesh soni
, IN
Sep 10, 2018 4:10 pm EDT

ups problem

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HARSHIT SRIVASTAVA
, IN
Jul 03, 2011 4:21 pm EDT

I PURCHASED MICROTEK INVERTER E2 SERIES IN SEPTEMBER LAST YEAR. FROM LAST 10 DAYS IT IS NOT GIVING ANY BATTERY BACKUP. THE BATTERY WAS CHANGED RECENTLY. AND THERE IS NO PROBLEM WITH IT. THE CUSTOMER CARE IS NOT RECIEVING MY CALL. KINDLY DEAL WITH THE PROBLEM AT THE EARLIEST.

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shiv shankar trader
, IN
Jun 19, 2010 4:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

sir, i buy inverter& batry of mikrotek 3months before, inverter given problum inverter vibrate & backup end, sir i complain in jaipur custmure care, but not solution
ser no.10BGNB620040

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Raman Sharma
,
May 11, 2008 4:09 am EDT

I purchsed an inverter arround 6 months back now its not working i ve called so many times on service center but ther are not responding. My contact details is -[protected].

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sidhnath chandan
, IN
Mar 19, 2013 11:57 pm EDT

my microtekinvotor is not working so give me solution

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PARTHIBA
, IN
Nov 10, 2011 5:47 am EST

From last twenty three(18/10/2011) days i am calling to microtek inverter service center that my inverter had some problem but every time they gave me same response that our tech. Is coming to your home till afternoon, than next day so on. i GOT VERY WORST RESPONSE FROM SERVICE TECH.

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SANJEEVK
, IN
May 26, 2010 12:49 pm EDT

POOR IN AFTER SALES

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raj_11_dec
, IN
Oct 03, 2009 8:08 am EDT

I am very disappointed to say that being a Microtek Invertor user is the worst experience of my life. I own a Microtek Invertor (1400VA) serial # 8KGCNB/21133 bought from Jaipur in Feb'09.

I have reported complaint on 30-09-09 and the engineer from Jaipur branch took the electronic card saying that the same will be installed next day. But despite various telephonic follow ups with Jaipur branch, till date nothing has been done.

As every one is aware about power crisis in Jaipur, is it right to have small kids forced with sleepless nights even after investing in the Invertor.

Would like to know how & when I am supposed to get the invertor back in working condition?

NEED URGENT HELP!

Regards

Rajesh Kumar
+[protected]

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Abhro Sinha
,
Nov 11, 2008 4:10 pm EST

There is no body to answer the call made from Noida (India) for servicing of the inverter.

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Debasis Haldar
,
Apr 27, 2008 10:59 pm EDT

hi, i have installed my microtech inverter before a few months. from the very first day it's not giving the proper service as its built to . some times its automatically becomes off automatically and with a slap on the cabinet again comes back . now a days its becoming very heat to touch . so many times i have called up to the distributor but no response from him . so it has to be considered .

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Contact Microtek International customer service

Phone number

1800 102 4447

Website

www.microtekdirect.com

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