Microsoft review: fraudulant charges on my charge and bank accounts 250

Hello sir,
a few days ago i received this mail please let me know is it true or false :

Dear Internet User!Microsoft Company have donated £1, 500, 000 Prounds to you and your family as a benefit For details Contact: Mr.George MacVicar (Head of Financial Department)

On 11/2/2010 I ordered Microsoft Office 2007 from, what I thought was a genuine Microsoft site. I thought I would be e-mailed an activation code for the product reasonably quickly as I have a trial version installed on my newest computer. I now check on the internet and find this site. NOT ANOTHER SCAM PLEASE...

I recently advertise an article from my home in UK. The confirmation email sent to me logged my IP address as 208.96.34.201. This address is located in US. I live in the UK. I am very concern, simply because my IP address is a static one.

Very concerned

Calvin
UK

I went to shut off the left speaker from the sound control. Used to be one double click on the sound icon, now it's three (3!) layers deep!
what a pain!

Head phones that came with my xbox 360 stopped working after 3 days. I bought another pair of the same kind for about 20 $, they Stopped working after 5 days it is really pissing me off!

i have never bought anything from this place so why are funds being drawn from my account

MICROSOFT *ADCENTER BILL.MS.NET made two unauthorized withdrawals from CC account.

They were only suppose to take out 29.99 a month, they have taken over $60.00 the last 2 months.

he has sent me 4 defaulty machines. all of them non working

I have been trying to download photo recovery prom, but every time I try I am told that cannot download the app of the PC go the windows store. But the windows store does not have such an app.

I have also had this problem. I ordered a Surface 2, a Touch cover 2 and a sleeve for the Surface 2 on October 16th. I received the sleeve within three days. The Surface 2 was to be shipped by October 25th and the Touch Cover 2 was to be shipped by October 29th. When I did not receive an email after October 25th I called them yesterday to see what the problem with my order was. They said that my order had been cancelled and they referred me to my credit card Co.. I called my credit card company and the said that they approved my order on October 16th. I called Microsoft back and this time they tell me that that they are aware of the problem and they are having the same problem with other people and that someone would call me back in 24 hours and help me solve the problem. When I didn't receive a call back within the 24 hours, I called Microsoft back and went through the whole thing again and the told me that they were going to EXPIDITE my problem and that someone would call me back WITHIN ANOTHER 24 HOURS.. I am also MAD. I have been a loyal Microsoft user from almost day one. I think that they haven't figured out what it takes to be in the equipment sales and manufacturing business yet. And manufacturing can't keep up with their sales and they are using this to delay their shipments for awhile. A few days ago I would have told you that I would never consider leaving Microsoft, but it is certainly in the back of my mind now. If I haven't heard back by the end of the day I am going to let the Cancellation stand and see about ordering a tablet from a different computer company. I can't understand why Microsoft couldn't have just fixed the order when I called instead of making me go through all of this.

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from kate james
date Wed, Aug 27, 2008
subject IMMEDIATE RESPONSE IS NEEDED.
mailed-by yahoo.com
signed-by yahoo.com

MOTTO: FIGHTING POVERTY ROUND THE WORLD

FROM: THE DESK OF THE E-MAIL PROMOTIONS MANAGER INTERNATIONAL PROMOTIONS/PRIZE

AWARD DEPARTMENT, MICROSOFT CORPORATION WORLD LOTTERY

UNITED KINGDOM.61-70 Southampton Row, Bloomsbury London United Kingdom WC1B 4AR.

REFERENCE NO: MSW-L/[protected]
BATCH NO: EuroMillions Ball number 34EuroMillions Ball number 48EuroMillions Ball number 25EuroMillions Ball number 17EuroMillions Lucky Star number 3EuroMillions Lucky Star number 2

Winning Numbers (Lotto Ball number) 4 (Lotto Ball number) 22 (Lotto Ball number) 9 (Lotto Ball number) 24 (Lotto Ball number) 30 (Lotto Ball number )41 (Lotto Bonus Ball number) 20

ELECTRONIC MAIL AWARD WINNING NOTIFICATION
AWARD PRESENTATION CENTER: UNITED KINGDOM

DEAR WINNER,

NAME IS MR JIDE JONSON, THE FIDUCIAL AGENT(MICROSOFT WORD LOTTERY) MICROSOFT COOPERATION MANAGEMENT WORLDWIDE ARE PLEASED TO INFORM YOU THAT YOU ARE A WINNER OF OUR ANNUAL MS-WORLD LOTTO LOTTERY CONDUCTED IN EUROPE BEING THE HOST OF THE EVENT FOR THIS PRESENT YEAR MEGA JACKPOT LOTTO WINNING PROGRAMS HELD ON 23RD OF AUGUST 2008 CONGRATULATIONS!

YOUR PERSONAL E-MAIL ADDRESS OR COMPANY EMAIL WAS ATTACHED TO SEPTEMBER MSWLL. WITH SERIAL NUMBER S/N-00168 DREW THE LUCKY NUMBERS [protected], AND CONSEQUENTLY WON IN THE FIRST LOTTERY CATEGORY. YOU HAVE THEREFORE BEEN APPROVED FOR LUMP SUM OF ¤450 000, 00 (FOUR HUNDRED AND FIFTY THOUSAND EURO ONLY) PAYABLE IN CASH CREDITED TO FILE REF NO: MSW-L/[protected] THIS IS FROM TOTAL PRIZE MONEY OF ¤ 25, 000, 000 EURO, SHARED AMONG THE FIFTY(50) LUCKY INTERNATIONAL WINNERS IN FIRST AND SECOND CATEGORY.

ALL PARTICIPANTS WERE SELECTED FROM WORLDWIDE WEBSITES ESPECIALLY YAHOO MAIL THROUGH OUR MICROSOFT COMPUTER BALLOT SYSTEM DRAWN FROM 21, 000 NAMES, 3, 000 NAMES FROM EACH CONTINENT (CANADA, ASIA(MALAYSIA AND SINGAPORE), AUSTRALIA, UNITED STATE, EUROPE, MIDDLE EAST, AFRICA AND OCEANIA, AS PART OF INTERNATIONAL "E-MAIL" PROMOTIONS PROGRAM, WHICH IS CONDUCTED ANNUALLY FOR OUR PROMINENT MS -WORLD USERS ALL OVER THE WORLD, AND TO ENCOURAGE THE USE OF INTERNET AND COMPUTERS WORLDWIDE.

YOUR FUNDS IS DEPOSITED WITH GUARDIAN INTERNATIONAL BANK AND INSURED WITH YOUR REF NO: MSW-L/[protected] WHICH WILL BE RELEASE AFTER DATAS VERIFICATION AND CLARIFICATIONS TO YOU BY ONE OF OUR PROCESSING SECURITY COMPANY IN CHARGE (HAMVAN SECURITIES S.L ). YOUR E-MAIL ADDRESS SHOULD BE USED IN ALL CORRESPONDENCE WITH YOUR CLAIMS OFFICER.

PLEASE NOTE THAT, YOU ARE TO CONTACT YOUR CLAIMS AGENT MR FELIX JAMES, VIA EMAIL AND PHONE AS WE ARE PROMOTING THE USE OF E-MAIL. ALSO YOU HAVE THE RIGHT TO CALL THE HAMVAN SECURITIES S.L TO CONFIRM YOUR WINNINGS AND GOVERNMENT TAX PAYMENT THAT IS ALL, AS THE SECURITY COMPANY WILL PROVIDE YOU WITH THE NECESSARY DETAILS ON HOW TO CLAIM YOUR PRIZE.

AS PART OF OUR SECURITY PROTOCOL YOU ARE TO QUOTE THIS SECURITY AND INSURANCE CODE MSW/FEB/XX06 TO YOUR CLAIMING AGENT.

Foreign Operation Department.Hamvan Securities S.L

Avda. Alberto Aguilera [protected] Madrid, Spain

CONTACT PERSON MR. FELIX JAMES

E-mail: jjfelix_8@yahoo.com

Mobile:+[protected] (forwarding number)

Telephone lines open from monday to friday between the hours of 9am and 18gmt

REMEMBER, ALL PRIZE MONEY MUST BE CLAIMED AS SOON AS POSSIBLE. ALL FUNDS NOT CLAIMED ON OR BEFORE 10th OF SEPTEMBER 2008 WILL BE RETURNED AS UNCLAIMED AND DONATED TO CHARITY ORGANIZATION IN AFRICA .

NOTE: IN ORDER TO AVOID MISTAKES, PLEASE REMEMBER TO QUOTE YOUR REFERENCE AND BATCH NUMBERS AND YOUR SECURITY AND INSURANCE CODE OF MSW/FEB/XX06 IN ALL CORRESPONDENCES WITH YOUR CLAIMS OFFICER.

AT ONCE YOU WILL BE ASKED TO PROVIDE SOME DETAILS TO ENABLE HAMVAN SECURITIES S.L PROCEED WITH YOUR WINNING CERTIFICATE AND FILE KEEPING.

CONGRATULATIONS, ONCE MORE FROM THE ENTIRE MANAGEMENT AND STAFF OF MICROSOFT COOPERATION TO ALL OUR LUCKY WINNERS THIS YEAR. THANK YOU FOR BEING PART OF THIS PROMOTIONAL LOTTERY PROGRAM.

OUR SPECIAL THANKS AND GRATITUDE TO BILL GATE OF MICROSOFT AND ALL HIS ASSOCIATES FOR ALLEVIATING POVERTY ROUND THE WORLD.

For some reason, X-Box live can't get their act together and make their billing for services seemless. This is the second time they decline my payment irregardless of what payment I submit. I had this happen the early part of January 2011 and now it's happened again. They keep giving me a notice that I need to contact my credit card provider because the payment has been declined. When I call the credit card provider, there is no problems with the account. They can see where Microsoft has attempted to charge the credit card. In talking with the X-Box representative, they were unable to help. Their suggestion is to wait a couple of days to see if the problem resolves. They think it might have something to do with the server. I guess that could be to problem, but I would expect them to get off their butts and fix the problem instead of taking a "wait and see" attitude. Now I get to go out and visit my local gaming store to purchase a points card. I might just see if theres another gaming console there. Something NOT Microsoft. Wii is looking more and more appealing.

I havent played my XBox 360 (about a year old) in about a month or two an i go to turn it on today September, 2, 2009 to play a game while im waiting for my cloths to wash. The xbox live was telling me to update an so i did. 2mins later after the update loaded an rebooted my xbox freezes. So I restarted it an again it freezes. I repeated this several times with 3 red lights flashing at times an it still freezes. So i called XBOX an the automated phone machine for xbox tells me if i have 3 red lights or my xbox freezes i can go online to xbox.com an request a repair. I took a look at the cost an they start you off at $100 for a repair... Something just doesnt seem right... An my xbox360 still wont work!

im sorry if this complaint is in the wrong category, but i couldnt find anywhere else to put it.

i was trying to download something on xbox from a game. i have a gold xbox live account, so i should be able to do this. everytime i would attempt to download the content for this game, a message would come up saying, "you have a new message from xbox live. you need to read this message before signing in with this account."it would give me an option to read the message by pressing A. i pressed a and it would bring up the account settings page in the 360 xbox live menu. there was no message to read. Well, this didnt seem like a big idea so i looked on the xbox support website and the xbox forums and couldnt find anything about it. after a few hours of trying to download it (and having the same results) i decided to call customer support and talk to someone about my problem 1 on 1. i talked to some guy, i didnt get his name, for about 20 minutes, explaining my problem. he was very patient, but he had no idea had no idea what to do about it and kept putting me on hold. eventually he switched me to a girl named Amanda, and she too, put me on hold. then, either my call was dropped or they hung up on me. i tried to call back, but the robot that talks to you before you talk to an agent told me they close at 10:00. i started my call at 11:45ish...

I purchased a renewing xbox live gold subscripion only to find out it's next to impossible to cancel I took off the credit card and spoke to them in person and they kept taking money from me anyway they took money from me while I was fighting cancer I was to sick and busy to pay close attention to bills.

They also sold xbox live content that was glitched and would ruin the games save when I brought this to thier attention that it should be flagged with a warning they ignored me and passed me off to another company claiming they were not responsible I purchased it a month after release with plenty of time for it to be fixed the content is known as the Dragonborn dlc for skyrim the main quest line boss fight is glitched making it impossible to get passed.

The bottom line is Microsoft is an uncaring company who's only concern is money even if they have to cheat and steal to get it.

I have had a business relationship with Microsoft for some time, and have used a debit card to make software purchases. I also had an XBOX account at some point in the past. I was charged $111.97 recently and have spent the last week trying to find the source of the charge. Several phone calls and online chats later I am no wiser. The fee is not associated with any previous purchase, and I have personally investigated every prior purchase to eliminate them as possibilities. I have also read a few online formulas for obtaining credit or debit card numbers from Microsoft using fraud. I suspect that in many cases the victims, including myself, are being harvested along with others in these scams designed to fund the thieves' gaming activities. The purchases probably do go through Microsoft, but the origin is some schoolboy who has learned to steal credit card information. On a similar subject, I have been informed that my personal information may have been compromised in two separate instances in two separate thefts occurring at online vendors. My card has been canceled. I do not know if I will recoup my losses.

Please refer to ticket #19384 & ticket #'s 19550 for detailed information.
Thank you,
Ernest Loeb

Hello

Send your Full Name, Address, Telephone Number and Winning Message you recieved to the surveillance unit on:

surveillance.teamunit@gmail.com

so as to enable them ascertain if you really won the Lottery and give you true information
on how your winnings can be Collected.
You Will also be Informed if the Winning Message you Recieved is a Fraud Notification

Congratulations
Reply Team

Apparently you have your system set to download and install updates automatically? If so, you should consider changing it to to it only with your permission, so that you can choose when and if you even want them. It is not MS's fault as to how you chose to set up your computer.

You can always do a quick restore back to a couple days ago before the updates installed. If that Word file is there, the restore should work again if the updates are to blame. Unless you disabled system restore, which again, not MS's fault.

Same problem here but add on that my son and I are disabled and I receive S.S.I. that is less than $700 a month, In one month they charge my debit card 5 times and then the bank added overdraft fees for allowing the charges!

This is ridiculous! I just got hit myself! I dont own an XBOX, PS-PS3, only computer. How is this going on and how is it to be stopped. I was fortunate, so far, I've only lost or more like got RIPPED OFF for 50 cents. My wife has an iron fist and keeps the books rolling legally and balanced.

Ever think your kid is lying so he doesnt get in trouble? I bet you he accidently moved it when he was putting it in

I would like to have a phone number for xbox so i can cancel because we no longer have this box. please email me a number sunnydelight112835@ sbcglobal.net

lmao u are an idiot. did u really think you were gonna get 20$ worth of free stuff. haha. whoever set up that site makes like 1$ for every idiot that actually submits an email

Me han llegado cobros que yo no e echo de micosoft bill.ms.net WA eso es puro fraude no recomiendo comprar juegos ni puntos ni nada introduciendo una tarjeta de crédito porque microsoft no tiene la seguridad correspondiente para evitar que otras "empresas" entran a las cuentas de los subscriptores y realicen cobros no autorizados .

I purchased a 1month fee through the xbox itself instead of using the cards like I used to and found out that even though I selected ONE MONTH they charge you one month endlessly only alerting me when I didnt have any money in my account. If I didnt set up my debit card to be declined when there was no money left I would have gotten 30 dollars od fee... I dont care about that, I want the money they were automatically taking out each month when I wasnt even using it!

Bill Gates should do something about this. He has the clout . This is giving xbox live a bad, no, STINKY SMELLY name. I had the same $75 taken from my account as did my brother. I called Xbox live to find out about this and even though the guy I spoke to was polite, he had the gall to tell me that he could not give me the perpertrators details to "protect their identity". What THE HELL do I care and for that matter should anyone care about their identity when they have just stolen someone elses. I was given a case number but I wondered just how far the case would go. For all we know, it may be someone at microsoft Xbox making these charghes. I had thought of going to the police as well but from previous experience and reading what other people have written, I wonder if there is any point.

JUST DISCOVERED OVER $200.00 WORTH OF "TRIPLE" CHARGES ON MY BANK ACCOUNT FROM MICROSOFT XBOX 3 @ 49.99 3@ 19.99 AND 3 @4.99! MAYBE NOW WE KNOW WHY MICROSOFT IS WORTH SO MUCH! THEY'RE RIPPING EVERYONE OFF! THIS IS TOTAL BS! I DIDNT MAKE THESE PURCHASES!

We just discovered $300 worth of charges in one day. We don't own an XBOX, so I am wondering what this is?

i just got charg about $150.00 dollars and thank god it did not go thru. my bank call me to verify the transactions all from Microsoft XBOX LIVE BILL.MS.NET WA

You probably don't know how to use it.

$4.99 is the price for a 400 point bundle. Once you put your credit card in, it's in unless you physically remove it. Your child can, without your permission, buy microsoft points and have it billed to your credit card. FYI.

I too, recently had two unatorized payments made from my debit card to xbox live. I have never had an xbox or xbox live account. They bill my card twice for $74.99 each time, on the same day. I contacted and what a surprise they can't or won't refund the money. And they won't give me any information regardind the accounts in question. They said, and I quote " we take this kind of matter seriously", yeah right. Well I contacted my financil institute, and I have to file a dipute. And they can't gurantee me I'll get my money back. You know I've been an a Playstation fan for years, and onthe Playstation Network you have to have an exact address on file with them, that matches the address on file with your card, for it to be billed. Seems to me Microsoft dosen't have there [censor] together, and Sony DOES!

We just went through much of the same thing, my 11 yr old was able to bill $100.00 to my credit card over a two day period through his xbox. Contacting Xbox did nothing and my credit card company reversed some charges but not the entire amount. Kind of angry with both as I left an available amount of zero when he charged the very first game until we could get it sorted out. Instead of declining for unavailable funds VISA proceeded to charge the amounts above and beyond my card limit. Best advice DO NOT BUY XBOX! been nothing but a nightmare since hooking it up. Friend had better luck with Ipod reversing the charges when his 5 yr old bought smurf berries for $99.00 and Ipod set up requires a password to be entered before charging anything go figure. I will be contacting the Better Buisness Bureau to act on my behalf, fingers crossed!

My account was charged a total of 17 charges with microsoft live charges.We called the bank and told them we don't own any of this equipment. If this happens kjust once on your account call the bank and warn them and cancel the account. I ave a feeling this isn't even microsoft but charges but a way that somebody is stealing money and using microsoft as a front. If mocrosoft has no record of transactions then we are dealing with something devious.

i am also a victim of this fake [censor] company xbox live .com. I pay 9.99 plus tax which make me own them 10.81. Later find out that i have a additional charge for 10.65 and 34.68 then another one for 86.54 .

It's a scam avoid and never send any information to these scammers. They are probably operating out of Lagos, Nigeria.

Actually these are random... I authorized a ONE TIME purchase and was assured that it was ONE TIME... but now they keep charging me. I dispute it with the bank each time. and will continue. Son did not 'steal' my card, my number was not entered into a computer.. but MS keeps trying to add the monthly fees to that number.

My son has used my debit card several times for XBox live, thinking it was a one month charge, boy was I wrong! I get charged any where from a $1.00 to $19.99 a month from them. I called them, thinking I was cancelling any further charges, but it keeps showing up. Sorry to see there are so many others with this problem too.