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4.4 2862 Reviews

Microsoft Complaints Summary

181 Resolved
445 Unresolved
Our verdict: When using services from Microsoft with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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4:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Microsoft office home and student

I want to thank them so much for removing my ability to simply insert a disk and type install...it was so much more fun spending 3 F* hours to get NOTHING accomplished. They ask for an email I haven't used in 10 gd years...I don't have it...so they send a code that I never get...I go back in and use a different email and they gave me a form to fill out that asks for passwords used in the past...FOR AN ACCOUNT THAT I CAN'T REMEMBER A PASSWORD ON. Are there high school graduates working there?

So they don't accept that form and they give me one asking for a credit card that I used 10 gd years ago...My guess is that card is on a garbage pile somewhere slowing decaying to blend in to the environment...which is where the person who came up with the idea of not making download disks should also be.

I would love to take their product back to best buy but unfortunately I am tied to using it. That is just sad

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8:52 am EST
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Microsoft prize winning certificate

Attn: Sir/Madam.

Claim Proceeding (MICRO-4181599)

Please forward/send your details to the bank alternative email address, here is the bank email address where you were directed to forward your details: [protected]@live.co.za

Contact the bank on this email address: [protected]@live.co.za

You were advised and directed to forward your information to the bank via email address: [protected]@live.co.za
for immediate transfer, kingly forward your details to the bank email address given to you bellow, thank you.

Regards,

George Owell.

From: M Faraz Zia
Sent: 05 December 2017 06:38 AM
To: [protected]@live.com
Subject: Fwd: MICRO-4181599

From: "M Faraz Zia"
Date: Dec 4, 2017 1:45 AM
Subject: MICRO-4181599
To:
Cc:

Name: Muhammad Faraz Zia s/o Gul Muhammad Zia
County: Pakistan
Nationality: Pakistani
Address: Millat road house no 387/b lyall pur colony no. 1 millat road faisalabad
Date of birth: 15-06-1997
Marital status: single sex: male
Mobile no: +[protected]
+[protected]
Occupation: job at govt office
Amount won: 800, 000.00GBP (eight hundred thousand great britain pounds)
Email: [protected]@gmail.com

Pin# MICRO-4181599

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aliabbaslucky
, US
Oct 06, 2018 6:53 pm EDT

My name is Ali Abbas. I have received a message of winning 800000 pounds in the 2018 UK Microsoft mobile draw to claim your prize.
Name: Ali Abbas
Phone # : +92 [protected]

E
E
Essa Jamshed
, US
May 31, 2018 5:34 am EDT

i have recive a message of winning 800000 pounds in the 2018 UK microsoft mobile draw to claim ur prize.
NAME: ESSA KHAN
AGE: 18
NUMBER:[protected]

H
H
Huzaim
, PK
Apr 24, 2018 2:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Attn: Respected Claimant,

Claim Proceeding (MICRO-4181599)

We acknowledge the receipt of your mail with regard to the sms which was sent to your Mobile. You have been Awarded £800, 000.00 (Eight Hundred Thousand Great British Pounds GBP) in the 2018 Microsoft Management & Finance Group Office, Windows Live Mobile Draw. Your Mobile Telephone Number was selected randomly through our Computer Ballot System from World Mobile Telephone Directories in our bid to fight the pressing global economic crisis and to make poverty a history. I write to acquaint you with guidelines that you must follow in order to complete your claims. On our part, we have a mandate to see you through. We will work assiduously to realize this mandate as we respect your views, opinions and most importantly protect your Privacy.

Seven (7) people were selected on this draw to benefit from the 2018 Microsoft Anniversary promotion draw and you are one of the Selected Winners to claim a cash prize of £800, 000.00 Pounds.

You are advised to complete the below form and send to SOCIETE GENERALE BANK UK by email. on the bank customer care e-mail: sgbplc@live.co.za to enable them start the process of release your winning fund to you.

For security and claim purposes, your winning fund has been deposited with our affiliate banker; SOCIETE GENERALE BANK UK (SGCIBK), Kindly provide the below information for verification of your Prize and send a copy to me for preparation of your file documentation and also to the transfer unit/customer care department of the bank for the fund claim and release processes using their contact details below;

E-mail: sgbplc@live.co.za
Telephone: +[protected]
Contact Person: Dr Alex J Marcus
Divisional Director of Remittance
Hi i receive this mail its true

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Asad Ali
, US
Nov 10, 2018 11:20 pm EST
Replying to comment of Huzaim

Hello how are you?

M
M
Mike Songo
, US
May 12, 2022 4:25 am EDT
Replying to comment of Asad Ali

how can i get my money

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2:50 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Microsoft - I received message today that you win prize 800,000 pounds in the 2017 uk microsoft mobile draw.

I shahnawaz have received message today 12-12-2017 from this number +[protected] that you have been awarded a prize 800, 000 pounds in the 2017 uk microsoft mobile draw. to claim your prize send your name, age, mobile no send to msworld@live.com I dont know its real or fake. My name is shahnawaz Age: 28 Country: pakistan city :karachi Mobile :+[protected] My email: [protected]@gmail.com

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11:55 am EST

Microsoft recent update messed up

I'm becoming very frustrated with Microsoft. I'm sending out an all out message to them, in hopes they see this message and will actually fix the problem since they caused it. Your virtual assistant is not a help either when pointing out problems YOU started.

My PC runs windows 10, and was working fine till the latest update. Once the update finished, I've been dealing with some issues. First was an annoying popup for me to sign up for One Point Access or something like that. I didn't like the idea of having all my passwords linked to either my fingerprint, PIN number, or another password but you people at Microsoft never gave me an option to say, "No thanks." The smart thing to do is to NOT have all your eggs in one basket and while I have multiple passwords for multiple things, I keep track of them and if I can't remember, I just change it anyways. These days, with fraud, identity theft, and scams, you can't be too careful.

In addition, my PC will restart at random while I'm in the middle of a game, or video. This makes me paranoid for a virus infection, but nothing is popping up on my scanners. So naturally, I assumed this had something with the update, and it wouldn't be the first time an update messed my PC and the Programs on it. I ask you as a loyal Microsoft customer to fix this. Now. I did some digging and learned I'm not the only one having these issues. Instead of having your virtual assistant in showing us how to fix the problem you made, work for your paycheck and fix it like your supposed to or send me a check for the same amount a Microsoft Technician would make a year along with the instructions to fix my issue. My PC was running just fine until the update, and not even resetting the restore point works to fix it myself.

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5:47 pm EST

Microsoft windows 10 updates are very annoying.

When notified of windows 10 updates, I wait until I am finished with a work session and do not plan too use whichever of my involved personal or work Windows 10 computers (Azus, Dell and HP). I either activate the update by choosing update and restart or update and shut down, or I have scheduled it for an update that same evening.

I recall that this used to work well, i.e. upon restarting I'd get a polite message that the updates are installed with an opportunity to review them, but only if I wished to do so.

However, now when I restart it many hours after the update in installed it say's "Hi, we have some updates for you" and I am blocked from working, often for well over 15 minutes and occasionally even for hours.

This is completely unacceptable and ridiculous at face value! And of course you will just badger me and even literally box me into activating the updates when I inevitably have to shut it down. It seems you are obsessed with bullying us Windows users into accepting your own self importance. What other possible explanation is there for this belligerent passive aggressive behavior?

Please fix this divisive, unnecessary and annoying practice.

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1:09 am EST

Microsoft microsoft visio 2013

11/29/2017

I am doing my data flow diagram using software when suddenly error message prompt " Visio 2013 stopped working" and then shut the window.
I didn't even have the chance to saved all my work. And now I have to draw it back and my submission to my lecturer will be late. Here, i attached the older version of my drawing. I hope that you will take this into your account seriously. Thank You.

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5:40 am EST

Microsoft inability to obtain support

I have a HP laptop (Z1E09PA) running Windows 10 purchased 11 months ago. Yesterday I noticed it did not go into sleep mode after 20 minutes as usual . I checked settings and found that it was set to go into sleep mode after 2o minutes . Today I had a chat session with an HP technician who took remote control of my laptop and after about 20 minutes he said that the problem started after the last Windows 10 update . He tried installing a chipset (what ever that is) and changed some settings but that did not work. He also thought there might be something wrong with my Microsoft account and suggested I use the Microsoft chat service to sort it out .I have used the chat service before without resolution of a previous problem .
I am attaching an email sent to [protected]@microsoft.com on the 20/9/17 .I have not had a reply . Attached is also a copy of a letter I sent to Microsoft Pty.Ltd PO Box 91 North Ryde NSW 1670. I have not had a reply to this let. I was considering putting this matter in the hands of the NSW Ombudsman but decided I would send you an official complaint
Philip Robinson

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1:18 pm EST
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Microsoft outlook mail

My outlook mail used to work well. Now it rarely works at all, what did you do to it? I cant fully connect to it. I cant read my emails and I cant send them. It keeps saying retry and that never works either. I tried the beta and that doesn't work any better. What the hell did you do to outlook mail? Or are you just screwing with my email? Like I read about in the independent news these days. My email hasn't worked right for 2 months now, you need to fix this now. I'm getting ready to write letters and contact my congressmen etc.

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9:42 am EDT

Microsoft non-authorised payment

MICROSOFT *OFFICE 36 MSBILL.INFO AU
Transaction date 30 Oct 2017
Amount -$89.00

I did not submit my credit card for this payment to be charged against my account and did not receive any goods or services to correspond with this charge.
l believe that this charge is fraudulent as from checking fraud sights, many associated with MICROSOFT *OFFICE 36 MSBILL.INFO AU

Please tell me how to get it off my account.
Regards Margaret

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8:50 am EDT

Microsoft windows 10

I have a small 32 Gigabyte HP computer and the only program on it is Windows. In three months the hard drive is full and I am sure that it is all of the update crap you put into this computer. I am running a Disk Clean to try to free up space but it takes a couple of hours to run and I do not want to do this every three months. I have another "Chrome Book" with a similar issue. Does anyone realize that more and more people use these? Filling it with your bloat is counter productive. Help

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1:39 pm EDT

Microsoft surface pro

I recently purchased a surface pro and spent a lot of money for a supposedly superior product with great support.

After spending a whole very frustrating afternoon trying to fix problems with online support (with glitches), I was advised my replacement surface would be with me today. I hadn't heard anything - so after me enquiring again - I was advised yesterday that it wouldn't be with me and no date given, just that its been escalated!

This is my main device to run my own business - and microsoft is messing me around.

At this stage I wish I had gone with another product, instead of having to deal with a company that is not keeping its promises.

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1:44 am EDT

Microsoft unjust customer service

I was in the San Francisco store this evening 9/23/2017, at around 5 to 6pm. I brought in a surface book that I bought 2 weeks ago because it was defective. I called around and no stores have the 512gb surface book with performance base in stock. It is not even available online as well.

I had to upgrade to the 1tb and needing to pay $500 extra due to the 512gb not available. I did not really want to pay the $500 extra, but that was the onLy option in any stores.

I spoke to a sales person wanting an exchange for 512 to 1tb. The sales person consulted with the manager and the manager wanted to know what I wanted to do. I informed her I wanted to refund my current credit card and purchase the new 1tb on a different credit card.

The first thing she said to me was that she cannot do that for me. It sounds very “fishy” of what you are doing. Because of your history of buying and returning, I need to inform and request consultation with the “Lost Prevention” in front of many customers. I was insulted and embarrassed and appalled! The entire store was very quiet and listening to our conversation. The store was full of customers and employees, the store was dead quiet when she was accusing me of criminal behavior. I cannot tell you how embarrassing and humiliating That was for me. She slandered my reputation. It is completely unacceptable for an employee to treat any customer this way. That is why employee at that store looks at me weird and mean.

My response to her, was “your policy is return within 30 days” and I always follow your policy. If you do not want people to buy and return your products, put that in your policy.

After she said it was “fishy”, I told her to refund me my entire purchase and do not sell it to me. She insist that I buy it.
The employee “Marisa” stated that she understood what I wanted to do and it was not a problem.

Not only is this situation mortifying to me and it does not make any sense. If the manager thought I was swindling Microsoft then why would she insist I purchase the 1tb and leave the store with it after she called me a “theft”?

There are no words to express how embarrassing this was for me. So please picture yourself returning a shirt at Macy’s and the store manager accuses of you that you are a theft in front of a store full of customers? How would you feel?

This is not the first time she is rude to me, I do not know what issues she has with me but I should be able to feel comfortable shopping at the San Francisco store. Is she discriminating against me because I am Chinese? Her name is Mariel. It seems like all the managers in that store has a hostile attitude towards me.

If the managers do not want me to shop at that store, let me know in writing please. I have never encounter such hostility at anywhere! It is completely unacceptable. As You know, this is not the first time I complaint about that store. But I am still receiving the same hostility. I choose to drive to Palo Alto or San Jose most of the time.

Please look into this of why “Mariel” and the other managers at that store treats me this way.

I am also Upset that I have to pay $500 extra for the 1tb because the 512gb was not available at all and I needed a computer.

If you decide it is too much trouble for me to shop at the closest Microsoft store then I would like a full refund of everything I purchase at Microsoft. I have warranties for my computers.
There is no restrictions on your return policy, so why would the San Francisco store have so much issue with me?

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6:59 am EDT
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Microsoft office 2016 for mac

I just purchased a used Imac restored to factory settings. I also purchased Microsoft Office thru my company home use. This was a download. Tried to download and install. New to Apple I was having difficulty. I received a call from Microsoft Support asking if they could help. I agreed and allowed them to access my computer over the internet. First these were not people who spoke English well. Next after going thru the process the tech said I had issues with the computer, one being security issues. After a big explanation of what he could do for me if I agreed for him to help.
This is when I found out the minimum charge would be $149. Told the tech I was not prepared to do that then and this ended the conversation. I started looking into what might have happened, only to find out that it had not completed the download therefore would not install. Since it was not installed it did not activate. Downloaded the program making sure I let it completely download then installed. Once installed I was able to activate. It seems like I was scammed to try and let them charge me $149 to fix something that wasn't broke.

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6:55 pm EDT

Microsoft windows 10 automatic update

I came back to my computer after about 3 hours to find it frozen - blank dark grey screen. HDD light flashing, no response from the mouse or the keyboard. So, press the reset button. It was only after the restart that I was informed that the Automatic Update was in progress. After a 15 minute or so wait, I was able to log in. Then I find that the second hard drive is not visible. One of the partitions on it has most of the programs I use, the other partition has all my data. Fortunately I had Chrome on my boot drive and was able to search for an answer, which was to disconnect the hard drive and reconnect. This worked. But now I find that my data drive has had its drive letter changed. That should have been easy to fix, but for some reason the old drive letter was not available. Finally, after 2 and half hours of using regedit (which didn't work). I realised that the DVD drive was not visible. That's what was using the drive letter I wanted. So, disconnect the DVD drive, login, change the drive letter, power down, reconnect the DVD drive, login and everything is back to normal. It should not have happened. Now I'm searching for how to turn off the automatic update "feature".

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3:36 pm EDT

Microsoft service # [protected] - product arrived damaged

On aug 25th my daughter surface pro 3 shutdown consistently from over heating. This is not the first time as microsoft replace the surface a year back and still having the issues.

Went to online and try to troubleshoot and it was suggested that I ship the product back for repair.

Microsoft generated a fedex bill. We backed up the sufrace, even made an image from acronis trus image, then reset the machine to factory default.

We packed the surface with bubble wrap and shipped it out.

For the next 7 days we checked the status and followed the progress from received - repair and ship back.

When we got the surface back 10 days later - it was not repair and has a small hone to the top right screen and with a note the the surface was intentionally damage and it will not be repaired.

This is totally not true.

There is no number to called and after spending 30 minutes searching on the web, we found a number and called. The technician said we broke it and it is on me to prove that the surface is in good condition. I asked why no one called me - his answered microsoft got many products shipped to them daily and if they call everyone, they will have no time to do other things. The technician want me to prove that it was in good physical conditions. And he will not give me a number to talk to someone else as he put it they do not have any numbers to give out.

After spending an hour on the phone back and forth - he finally connect to his supervisor.
He asked me to send in the picture. I send in the picture via email to them.

I asked for the pictures or proof from service center and did not get any.

I not deep in my heart it was shipped out in good physical condition and getting told it is my fault get me very mad and frustrated and yest no one seems to listen.

I called 3 times after that and each time they said it is under investigation and it is up to me to prove.

And the technician then said I should file a claim with fedex - the fedex billed is from microsoft and microsoft should be the one who need to help me file if it was damaged there.

I honestly have no idea if it as damaged at the service center or during shipping but I do not it was shipped in good physical condition. I can swear to any bible if you want me to.

This surface cost me $1500 for my daughter to use at college and now I am facing the challenge of having to forked out another $1500 for a new laptop.

I need help...

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2:00 pm EDT

Microsoft windows 10 pro, windows 8.1 pro

I have not been able to obtain my product code for 8.1 pro on two refund dept. calls.
I have several case # but not sure which follows the product # calls, windows 10 pro downloaded update creator and I had to dicontinue my 10 pro application I formatted my hard drive and reinstalled 8.1 and need my product key to complete the install. I purchased windows 8 I am guessing two years ago from windows 7 for around $39.99 and my debit visa card # has been changed.
today is labor day and the banks are closed for me to get old debit card # microsoft agent and I have exhausted our searches for an email address with no succes. also the background noise is very annoying when receiving help form microsoft

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6:40 pm EDT

Microsoft I was restricted from microsoft store after I filled a bad survey for training class

September 01, 2017.
Dear Sir,
In July, I replaced my “Surface Book” in Prudential Center, Cambridge, MA. After returned home in Scottsdale, AZ I went to the Fashion Square, Scottsdale, AZ to take some classes. It went well the first few until I took one with instructor ARPIL. The manager at duty replaced her with another instructor and answered all my Excel questions.
Later, I received a review/survey email and I filled out with my comments and recommendations for improvements. Today, I walked by the store to browse and the new manager by the name “Bridget Thurn” told me that I am restricted and not getting any services ! I asked for “restriction” paperwork for me, she told me NONE ? She told me if I do not leave, she will call the police and the police record will be my paperwork for restrictions ? This is How Microsoft customer should be treated ?
In my review comments, I also mentioned that I am available for Microsoft management to call me to get all the details and for me to provide specific answers. I know it is impossible to wrote everything down on paper.
Someone needs to look into my review comments and see IF it is me, the customer problems ? Or, my comments are all reasonable and there are room for improvement in that location ? For example, in my reviews, I mentioned that another customer student before the class started complaint to me that the instructor was no good in the other Outlook class ? I tried to defend Microsoft by telling him the instructors are not experts but there to provide Introductions to the topics etc. Please read by reviews and see if I am prejudgment against the people there ?
I had a Word training class and did not have problems etc. I mentioned that in my review comments.
My requests:
(1) Investigate the abusive to me as customer after filling out a bad review after the class ? I first got my Asus 17 inches in 2010, I think, I was there many time since I live close to the Microsoft store. I sincerely hope someone will call me and get the story from me too ? Are there any improvements needed for that location ? Like I said in my review, the folks at MicroSoft Store in the Prudential center, MA were all great to replace my Surface Book with battery problems etc.
(2) Since I have 2 year warranty, where do I go now when my Surface Book needs repair ?
My phone: [protected]
My email: [protected]@hotmail.com
Please read my review comments, the day after the Excel class. I filled it out online. I need a 3rd party or neutral party need to read my review comments and compare / listen to the employees at that location. I believe my Expectations are very reasonable as I stated in the review comments. Let there be justice !
Since I live in Scottsdale, I drop in and out that Microsoft store location, Scottsdale Fashion Square hundre3ds of times and never have problems with any employees. This is ever since its Grand Opening around 2010. Thanks for your investigation in this matter and God bless ! Hope to hear from you 😊

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10:42 am EDT

Microsoft xbox live

Spent over 10 hours trying to fix an issue with my account over 2 days. The account was chocking my speeds. A different account on the same console had no issues. But during there " troubleshooting" I lost all my content on the console. And they where still insisting it wasn't my account. They where saying it was the connection however the other profile had no issue and every other device was connecting fine. It's at the point I'm giving up on the console and I'm feeling very betrayed. Was loyal to it since day one, and this is how I was treated

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12:01 am EDT

Microsoft outlook / bad spam filter

So much junk not getting filtered. Why in the world your spam filter actually exists? It doesn't work at all.
And please help me turn off those new popups in the corner of the screen. They are very annoying because it's usually spam.
In other words, outlook is uncomfortable, irritating and has a bad design. I will soon switch to Gmail, it's much better.

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3:44 am EDT

Microsoft xbox one repair

A Few days back I had given my Xbox one for repair since it was not turning back on at all. I sent it to Microsoft for repair and after spending close to a month on it. They sent it back to me claiming it was repaired and passed all their checks. The console now did turn on but it does not detect any game or DVD. This is beyond annoying having to pay for repairs and they break a different feature and send the console back. The service order number is [protected].

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Microsoft Customer Reviews Overview

Microsoft Corporation is a global technology company that offers a wide range of software products, services, and devices. Its portfolio includes the Windows operating system, Office productivity suite, and cloud services through Azure. Microsoft also provides personal computing devices like the Surface series, as well as gaming products under the Xbox brand. In addition, the company delivers enterprise solutions, including server products, and has a presence in the professional networking space through LinkedIn. Microsoft aims to empower individuals and businesses with tools for productivity and innovation.

Microsoft In-depth Review

In summary, Microsoft is a very big company with many products and services. They are known for making Windows and Office, and they also make computers and Xbox. They work hard on new technology and care about their customers. They try to keep information safe and help the environment. Many people like their products, and they make a lot of money. They have plans for the future and are important in the technology world.

Company Overview

  1. History and Background: Microsoft start long time ago in 1975. They make many important software like Windows which many people use on computers.
  2. Mission and Vision: Their mission is to empower every person and every organization on the planet to achieve more. They want to help people with technology.
  3. Market Position and Reputation: Microsoft is very big and strong in market. People know them and trust them. They have good name for making quality things.

Product and Service Range

  1. Software Solutions: They have Windows for computers and Office Suite for work like Word and Excel.
  2. Hardware Offerings: They make Surface tablets and laptops, and Xbox for games.
  3. Cloud Services: Azure is for businesses to use cloud, and OneDrive is for saving files online.
  4. Business and Enterprise Solutions: They have many services for big companies to help them do business better.

Innovation and Technology

  1. Research and Development Efforts: Microsoft spend a lot of money to make new things and improve technology.
  2. Technological Advancements: They always try to make their products better and faster.
  3. Patents and Intellectual Property: They have many patents for their inventions to protect their ideas.

User Experience

  1. Ease of Use: Their products are usually easy to use for many people.
  2. Interface Design: The design of their software is clean and simple to understand.
  3. Accessibility Features: They have features for people who need extra help, like bigger text or voice control.

Customer Support and Services

  1. Availability and Responsiveness: They have support all the time and they answer quickly.
  2. Support Channels: You can get help through chat, phone, or forums on the internet.
  3. Service Level Agreements (SLAs): For businesses, they have agreements to make sure they give good service.

Pricing and Value for Money

  1. Cost of Products and Services: Some things are expensive but they are good quality.
  2. Licensing Options: They have different ways to buy or use their software, like one-time purchase or subscription.
  3. Discounts and Offers: Sometimes they have special prices or deals for students or businesses.

Security and Privacy

  1. Data Protection Measures: They work hard to keep information safe from hackers.
  2. Compliance with Regulations: They follow rules like GDPR in Europe for privacy.
  3. User Privacy Policies: They have policies to tell people how they use personal information.

Corporate Responsibility and Sustainability

  1. Environmental Initiatives: They try to reduce waste and use clean energy.
  2. Community Engagement: They help communities with education and technology.
  3. Ethical Business Practices: They try to do business in a fair and good way.

Partnerships and Ecosystem

  1. Developer and Partner Network: They work with many other companies and developers to make more products.
  2. Integration with Third-party Services: Their software can work with other services to do more things.
  3. Marketplace and App Store: They have places to buy and download apps and software.

Customer Reviews and Testimonials

  1. User Feedback: Many customers say good things and like their products.
  2. Case Studies: They show how their products help people and businesses.
  3. Industry Awards and Recognition: They win many awards for being good at technology.

Financial Performance

  1. Revenue Growth: They make more money every year.
  2. Profit Margins: They keep good amount of money after paying all costs.
  3. Market Share: They have big part of market, especially in software like Windows and Office.

Future Outlook and Developments

  1. Upcoming Products and Services: They are planning to make new things that people will like.
  2. Strategic Plans and Goals: They want to keep growing and be more important in technology.
  3. Industry Trends and Predictions: They follow trends and try to predict what will be popular in future.

Conclusion and Recommendations

  1. Overall Impressions: Microsoft is a very strong company with good products.
  2. Suitability for Different User Groups: Their products are good for many people, like students, businesses, and gamers.
  3. Final Verdict and Suggestions: I think Microsoft is good choice for many people who need technology for work or play.
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