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2.6 39 Reviews

Micromax Informatics Complaints Summary

16 Resolved
23 Unresolved
Our verdict: Dealing with Micromax Informatics, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Micromax Informatics reviews & complaints 39

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S
12:51 am EDT

Micromax Informatics split ac

Dear Sir,

I have raised the complain Micromax Customer Care on mid of July 2018 and received the call from executive but he never visit the site and close the ticket with this reason "Customer mobile no no reachable". again registered complain 2 times but same incident happened and ticket close.

Regularly follow up to customer care and today is 20th Sep but still no action has been taken to service center.

Complain no details:
Complaint details:
1. [protected]
2. [protected]
3. [protected]

Executive as assured to visit site but never come:
1. [protected]
2. [protected]
3. [protected]

Please intervene in this matter, i am very very thankful.

Regards
Sirvash Sharma
[protected]

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Update by sirvash sharma
Aug 21, 2018 12:42 am EDT

Dear Sir,

Please consider the above complain and intervene this matter.

Thanks in advance!

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1:46 pm EDT
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Micromax Informatics Replace of handset canvas spark q380 or take back handset and refund my money.

sir,
Myself Rahul Gupta from lucknow, uttar pradesh. I had bought micromax canvas spark Q380, imei no. [protected], at 2nd sept 2015 from snapdeal. Afterthat, I experienced some problems with this handset, like;
- auto switch off-on, data deleted from sd-card automatically, slow processor and it hangs many time. I goes to the micromax service centre 4 times for same problem...
1st time - software update (perhaps in the month of November, 2015),
2nd time(5 january 2016, jobsheet no. [protected])- again software update.
3rd time(22nd april 2016, jobsheet no.N040449041623010139)- handset was gone for under-repairing( motherboard repair), but, problems didn't solved.
4th times(9 july 2016, jobsheet no.N040449071624304331)- I had gone to micromax service centre, lalbagh, lucknow again for requesting to replace it but they said, there is not replacement policy, then i complained on the micromax helpline number on 9th july2016( complained no. MMS0907165189322) and again they submitted the handset under repair policy. my complained was registered as a replacing priority.But on 22 july 2016 i was received msg that it will be repaired again but I am fed-up from problem of this handset and ran service center 4 times within warranty period for same cause. Now, I will never want to receive same defected handset. Afterthat 2 months passed out, but there is no information about my handset at micromax service centre(prince communication, ahlu walia building, opposite bhopal house, near durgama restaurant, lalbagh, lucknow-226001, uttar pradesh, india) and doesn't replace till now...
Kindly either replace my defected handset or take back handset and refund my money as soon as possible.
My contact number are +91-[protected], [protected].

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Update by Bindass Boy
Sep 22, 2016 6:31 am EDT

I had complained on your forum at 16 sepember 2016. but, micromax did not take their responsibility seriously and giving me a lot tension and doesn't replace my handset. i am sending you a call recording from 9 th july to 21 september 2016. Please, help me from micromax harrasment and advised him to replace my handset and improve their faults or refund handset price at the time of purchasing to keep back their handset.

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Update by Bindass Boy
Sep 22, 2016 7:42 am EDT

I had complained you on helpline no. [protected] at 9th july 2016 complained no. MMS0907165189322 and 27th july 2016 by mail. but, you did not respond me and give me a lot tension. I would like to know that:
1. what are you repairing in the handset this time against jobsheet no..N040449071624304331?
2. supoose i am receiving my handset from service centre then tells me about time period of extending warranty of this handset by company.
3. If you are extanding my handset warranty then give me in written with your company's stamp and signature at the time of handset receives by me with handset.
4. If you are not taking responsibility of my handset now then give me in written that you are not taking responsibility of my handset and can't replace my handset under replace policy.
Don't harras me, please.
kindly, replace my handset canvas spark Q 380 or Refund handset price at the time of purchasing to keep back their handset.

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Update by Bindass Boy
Sep 21, 2016 5:31 am EDT

my problem does'nt solved...micromax is not taking their responsibility. micromax does not replace defected handset canvas spark Q 380...kindly, replace my handset..

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1:51 am EDT

Micromax Informatics Mobile Phone A069

his is regarding a phon​e model number A069, ​bearing IMEI no- [protected], ​which I bought on date 2nd July, 2015 from the dealer 'Rahul Telecom', Jagraon. The duly signed bill is with me.

My mobile faced some problem and I went to a nearby micromax service centre

M/s Satguru Communication
Shop No-1, 1st Floor, Veervati Palace, Near Vinayak Hospital, Sector -27, Noida, Noida (Delhi/NCR), Delhi/NCR
[protected], [protected]

On discussion with the person for the problem during the warranty period, he said the date of purchase in their system is showing as may, 2015. Thus the warranty period is over. On telling that, I have a duly signed bill for the same, he said we will not go with the bill. He said you had purchased a used phone and the warranty period is over.

I told him that I had purchased a sealed packet of the same and opened the seal in-front of the shopkeeper on purchase date. Your person said "seal ka kya hai sir, koi bhi laga sakta hai, koi bhi nikaal sakta hai, ​ hum kuch nai jaante​, ​ ​hum apne system se chalenge".

He also refused to talk to me further and said "gate pe costumer care ka number hai aap unse baat karlo".

I suffered a loss in purchasing your company's mobile as within 9 months of purchase had to face lots of problems with it and on prior intimation about the warranty period, none of your employee was responsible enough to even keep this matter in-front of the seniors rather they said it is not our responsibility and we cannot do anything.

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Is Micromax Informatics legit?

Our verdict: Micromax Informatics has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Micromax Informatics's position as a benchmark of trust and quality within its industry. Users and clients of Micromax Informatics can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Micromax Informatics earns 100% level of Trustworthiness

Perfect Trust Endorsement: Micromax Informatics achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Micromax Informatics. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Micromax Informatics has claimed the domain name for micromaxinfo.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Micromaxinfo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Micromaxinfo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Micromax Informatics and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Micromaxinfo.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Micromaxinfo.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Micromax Informatics.

However ComplaintsBoard has detected that:

  • The registrar associated with Micromax Informatics has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to Micromax Informatics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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7:20 am EST

Micromax Informatics charger not properly working

i am recently bought micromax mobile charger is not quality that is not capacity at all i have struggle of that charger

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11:45 pm EST

Micromax Informatics battery is not working properly

recently i bought micromax mobile and that battery capacity quickly down and not 2 more days please inform to them

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12:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Micromax Informatics Mobile Handsets Customer complaint_Job Sheet No.From Old N070234-0116-[protected] to New N070234-0116-[protected]

Dear Micromax team,

Good day to you

I am very disappointed to inform you about my experience with Micromax
service center. For your kind information I am owner of a micromax mobile
with handset model no *E311/ IMEI No. [protected] /
[protected]* which is just 4
months old. I was having some wifi & software issue on my mobile.

I have reported the problem to the micromax service center. As per verbal
interaction between the service manager, it was told that this is just a
minor problem, we will fix it in 2 hours. So, i have deposited the handset
on 7th Jan 2016. After a while, they told me that handset is dead, we can't
fix it.

However, my handset was well maintained & in operational condition. I
refused to receive my handset. After a few words with them, they told me to
visit service center later. It was told by them that once the handset get
repaired we will inform you.

Till the time, i have not received any communication from them. i have
visited service center on 19th Jan and i found my handset was totally
spoiled. Front panel of my mobile is now damaged including handset cell. it
is clearly stating mismanagement by the service center provider. The
service manger was trying forcibly to get handset received by me. However i
have refused to receive handset.

I am totally disappointed with the service and misbehavior by them. As my
next step i am forwarding this mail to you which i supposed to get resolved
ASAP.

I have attached the copy of job-sheet. Please find the same attached.

Thanks & Regards,
Manish Kumar
HP: +91-[protected]

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7:56 am EDT

Micromax Informatics My LED TV didn't work, but the seller didn't help

I purchased LED TV from the company www.micromaxinfo.com, but after 3 months it started to lag and sometimes I couldn’t switch it on. I have the warranty, so I hoped to repair it using the warranty. But the seller didn’t want to help me and found different excuses, why he couldn’t help me. I was very disappointed with such services and attitude, so please share this information, because all their customers must be informed of their unwillingness to help.

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7:18 am EDT
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Micromax Informatics Regarding My mobile comaplain N041112-0415-[protected]

Dear Sir, I had purchased a micromax canvas 4 A210 (IMEI: [protected]/ [protected]) mobile on 14-11-2014 which is referred by my friend. I have already 3 other Micromax mobile which work well & i thought micromax is the best indian mobile company. But after buying A210, i feel like i am cheated by micromax, because after just a month it stop working. Then i visited to your service centre 4 to 5 times, but my problem never rectified.After 15 Dec 2014, my mobile was submitted many time in your different service centre without using continuously a week. In the last week i visited to your service centre Satguru Communication, Sec 27. But after seeing their great behaviour with customer treated like as animal, i decided to visit any different service centre & find Galore Services, Sec 22, Noida & move there. They check my mobile & tell me, we are transferring your mobile to company level for repairing. It will take 10 to 15 days for repairing. I said ok & then they give me the jobcard no. N041112-0415-[protected]. Now my concern is that I'm cheated by you again and again after paying the handsome money for mobile. My bussiness is hamperring due to your poor service. I'm wasting my time to visiting your service centre again and again from last 4 month. I'm totally harassed and mentaly torture by your poor service. I'm also wasting my money to visiting your service centre again and again. i write a mail on Micromax seniours also. But they don't want to resolve my problem. They again and again want to cheat me. They are neither ready to replace my handset with new handset nor for refund. So kindly help me and resolve it asap.

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karthikeyan kanagaraj
, IN
Jan 04, 2015 12:30 am EST

Dear sir, 04.1.2015 I am in central bustand on 4 a.m. on that time some one person picked my phone and escaped. Kindly found mobile immediately .
Pleaset do the need full
Thanks & regards
M.karthikeyan

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rohitranjan
, IN
Jul 02, 2014 11:18 am EDT

I give my mobile about 12 days before to company for reparing and it is in warrranty but the ccompany agents say they give this day that day .my mobile detals- micromax -x327, job no-a107 name of customer-ashok kumar
Date of submit mobile to the company-21-06-2014, remarks-keypadnot workING and net auto on

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mahinder
, IN
Aug 26, 2011 4:48 pm EDT

i lose my mobile on 25 august 2011 at 11:30 pm in ramesh nagar new delhi-15
plz do search as fast as u can
thankyou

D
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Dr. Krishna Kumar
, IN
May 09, 2011 11:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

name: Dr. Krishna Kumar
last used no.: [protected]
model no:Q5
email for communication: ehcdrkumar@gmail.com
lost on: 08/05/2011
IMEI no:[protected]
[protected] (dual sim)

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s k panda
, IN
Feb 04, 2011 7:13 am EST
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I have lost my on somebody stolen my mobile from my residence I just want to trace where is the mobile right now so further legal action can be taken smoothly IMEI:[protected]

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PRAKASHPRAKASH
, HK
Nov 12, 2010 8:17 am EST

MICRO MAX Q3 MOBILE: INCOMING RING TONE VOLUME AND INCOMING PHONE VOICE VOLUME IS VERY LOW & MANY MISSED CALLS APPEAR. ALSO, ALMOST THE INCOMING VOICE CLARITY IS BEING MISSED.

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Tush
, IN
Nov 02, 2013 11:45 am EDT

i am using A116 HD, & already used A110. Both mobiles having same problem. Ring volume as well as vibration is very low.
Couldn't get incomming calls every time. Now suely i ll avoid micromax mobile.

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ashok454
, IN
May 07, 2013 12:45 am EDT

My M_IMEI1 : [protected], S_IMEI2 : [protected], EAN No.[protected],
S/N : V014911303010417961 had lost on dt 3/05/2013. inside mob no. [protected].

my id : ashok.acharya8@gmail.com
contact No. [protected].

S
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sushil amboulkar
, IN
Oct 25, 2012 9:09 am EDT

hi sir my plone is lost modle no qd50 duel sim my mimei [protected] and simei no [protected] and the mobile no, [protected] and another [protected] just kindly do if possible thank you my mail id sunnytexin@yahoo.co.in

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9:56 am EST
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Micromax Informatics Micromax is worst company, worst service, irresponsible behaviour

i bought a micromax data card 219 w on 20/09/2014...after 15 days of its purchasing it stopped working..then i went to micromax service centre in delhi ( m/s the mobile care b-36 guru nank pura opp. v3s mall laxmi nagar delhi ) on 07/11/2014...they submitted my data card and said that u will get it replaced with a new one within 8 days and asked me to come after 8 days...( my job sheet id is N030666111413218353 )...after 8 days when i went to them to fetch my data card they said that it has not come yet and it will take another week to come and asked me to come after 8 days..after 8 days i again went to them and they said the same thing..i went to them again and again and repeated the same thing...on one of my visit there i asked that from where it is supposed to come.one madam ( anjali madam ) replied that it will come from china and if you are in a hurry then GO TO CHINA...i wonder if micromax gives this kind of a treatment to its customers. if we ask about our product they will send us to the CHINA...then on 26 december i posted my complaint on consumer forum and akosha but to no avail ...even i sent my complaint to micromax info but to no avail ...i still have not get my data catd...

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Online _CST
, US
Jul 13, 2015 2:13 am EDT

Dear hina alvi

We really regret that we acted so callously on your complaint. We just messed up. Although we can't give you your time back, we would still like to do our best to help you out. Unfortunately, we are not able to locate your Akosha ticket based on the details you have given on this post. Thus, we request you to fill this form out so that we can identify your ticket: http://bit.ly/akoshacares. Post that, one of our senior team members will give you a call to help you out.
Despite the fact that we try our best to resolve complaints, we are not able to do that for all. Here is a Quora post by our founder which will explain the constraints that we face and what we are doing to overcome them: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answer/Ankur-Singla-8.
Hope you'll understand.

Regards
Online Team
Akosha

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2:21 am EDT
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Micromax Informatics Battery drain & sim card not accepting

I had purchased micromax bolt 0a75 on 30.6.2014 for rs.5990/-. From tarash overseas pvt.Ltd. (Home shop18) from the day one itself phones battery was not working properly.It gets drained in one hour. I have visited many times to the micromax service centre & complained about it.They keep the phone for many days & return it with no solution to the problem.Lastly they have changed the hardware of the phone but the problem still persist.Moreover now the phone does not recognize any sim cards. Whenever i put any sim card it only allows me to do emergency calls.Whereas the same sim card works perfectly in other phone. Also sending again & again to the service centre has resulted into many scratches on the phone. Please help me as i have put my hard earned money for purchasing this phone. Either the company should return my money back or exchange it with a new brand piece. Hoping for a positive reply.

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Reviewer11676
,
Feb 29, 2016 5:52 am EST

i recently bought micromax mobile charger quickly heat and not harmful to ear that product not googd i guess please consider my complaint

J
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joragasa
, IN
Oct 16, 2013 12:14 pm EDT

Mobile IMEI No911259856033998 please find the mobile location

S
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smhsn18
, IN
Dec 15, 2014 2:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

Our sincere apologies! Please share your order ID, so that we can assist you.

Regards,
HomeShop18

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12:27 am EDT
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Micromax Informatics Please Repair or Replace My Mobile

I bought Micromax mobile A091 in Bareilly 08-06-2014 but after 1 month it touch screen work automatically. So I give my mobile A091 at Micromax service center- Shivi Infotech 301, Ahuja Complex, Janakpuri Bareilly
243001 Tel-[protected], 3292240
Mob- [protected]
on 18 Aug 2014 for repairing.The screen touch of my mobile work automatically.They said to me it will be change and the display touch screen comes from company so it will take 15 days.but after 75 days of this they says me company is not send the display touch screen.When it will come we change it and return your phone.I also make complaint in Micromax company.The complaint no. are [protected] and [protected] but not receive any solution after 43 days of complaint.I also contact with company customer care via phone but they are not listen my problem.So because of this I experience very bad services of Micromax company and have lots of trouble.Please solve my problem.I shall be thankfull to you.

Followings are given by Micromax company to me.
Jobsheet No.- *N040366-0814-[protected]*
Complaint No.- [protected] on 18-09-2014
[protected] on 19-09-2014

Vinay Gupta
581 A Brahmpura
Near Suraj Bhan Public School
Bareilly (U.P)
Pin- 243001
Mob - [protected]

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5:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics Phone complaint

This is to inform you that I C.G. Anil Kumar(Ph.[protected]), purchased your product Micromax A117 Canvas Magnus on 12/01/2014, invoice no. MSIDG/16152 from m/s MEMO GLOBAL TELECOMMUNICATIONS PVT. LTD.(D.no. [protected], Dabagarden, Visakhapatnam). As there was complaint in the touch-screen of the mobile, the phone was hanging since long and there was no battery back-up, I gave the phone for servicing at your authorized service centre M/S LK MAX MOBILES (D.no. 46-15-3/4 Dondaparti, Visakhapatnam. Tel:[protected]) dated 05/06/2014. Without rectifying the errors they have returned the phone after 10 days. Again I was forced to give the phone back to the same service center on 18/06/2014. But now they informed that the touch-screen is not available and should get it from your company. I am suffering a lot of inconvenience due to this.
Kindly solve the problem and reply immediately.
C G Anil Kumar
E-mail: [protected]@gmail.com
Ph: +91-[protected]

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Nelofer
, IN
Jul 18, 2014 12:28 am EDT

Micromax is charging 100rs to inspect a phone to be repaired and more over refuses to repair a phone's mother board which was just a 3 months old stating it cannot be repaired. How can a mother board stop working only after 3 months of purchase and when mailed the customer support team there are no answers given or no accurate action even taken.

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2:07 am EDT
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Micromax Informatics product not delivered

Dear sir,
on 28th june i have booked a micromax canvas 4 mobile online (order id 2993). company was to dispatch the mobile on 10th of july and was to reach within 7 working days as per their commitment. Its been a few days up now and there has been no response from them. I have tried calling their customer care numbers but none of the numbers are working (no one is picking the phone). I have also tried mailing at [protected]@micromaxestore.com but there has been no response from there also. I fear company has done a fraud and my Rs 17999 have been cheated. I urge you to kindly look into the matter and get my money back from the company.
regards
abhishek bansal
[protected]

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Dilal mohan p
, IN
Jun 12, 2014 11:08 am EDT

I lost my mob.

M
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Mishra_ankit
, IN
Dec 26, 2013 12:45 am EST

IMEI NUMBER- [protected]
Micromax A240 canvas doodle 2...
complainer name- Mithilesh Mishra

M
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micromax a 67
, IN
Oct 10, 2013 8:25 am EDT

not yet received please delevery as quickas possible

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NIranjan Dashpute
, IN
Jul 30, 2013 10:17 am EDT

dear sir,
on 26th july i have booked a micromax canvas 4 mobile. i have not received any confirmation from company yet. there has not been a single email nor a single message about my booking of the phone. I have tried calling their customer care number but none of the number is working. no one is receiving the call. I feel company has done a fraud and i have a fear of loosing Rs.17999. i urge you to kindle look into the matter.
regards,
NIranjan Dashpute
[protected]

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viam74
, IN
Jul 20, 2013 6:11 am EDT
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same is the case with me.Customer care service is amazingly bad.Even after numerous emails company is neither replying not customer care number is available. Don't know what's happening at the other end?

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4:33 am EDT
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Micromax Informatics lost

last month when i was roaming in my society sec 14 dwarka kautaliya appartments i found it was not in my pocket and i lost it somewhere i used to try to find dat till 4 hours but do not get success but i really trust this site please help me to find my phone.. it is of black colour i have, its bill and box please try to find it thank you .

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Update by vishwamittra
May 22, 2013 4:37 am EDT

please just tell me the location if it is not possible. thank you

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swapnilgupta
, IN
Jun 02, 2013 3:01 pm EDT

on 2nd june i have lost my my mobile from my shop so i request you to plz find out my mobile . itrust this site so plz help me to find out my mobile it was white in front and black from back, imei no.is911239254926134

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8:28 am EDT
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Micromax Informatics PRODUCTS NOT RECEIVED

Order No: [protected]
Date: 06-03-2013
Product: Micromax Canvas 2 A110 Mobile

Dear Sir,
I am disappointed and frustrated with my recent experience purchasing a Micromax Canvas 2 A110 Mobile from your company (Timtara). On date 06-Mar-2013, I ordered Micromax Canvas 2 A110 Mobile Phone. However, it did not arrive within the stated time frame. When I called [protected] every time waiting please wait and call automatically disconnected/emailed on [protected]@timtara.com nothing given any answer or not call by your customer care.
I paid Rs 9189 for this item and I still want it. As per your comitement already above three weeks time left so I request to you plz ship immediately, and provide me with a tracking number, or I will be forced to direct my credit card company issue a chargeback and I will report this incident to the Better Business Bureau and state and federal consumer agencies, as well as popular consumer advocacy blogs. Your company is really very famous so why lose your credit. I hope you fulfil my complaint as soon as possible.
My order number is [protected]. I have also enclosed a copy of my order receipt if you have any questions, you can reach me at [protected]. I expect to receive the product with no further delays, before two weeks have elapsed.
Thanking you

SAGAR ASHOKBHAI KHOKHAR
53-B, MANGLA ASHISH, 5 KIDVAI NAGAR,
150 FEET RING ROAD, RAJKOT
RAJKOT, GUJARAT 360005
Mobile Number: [protected]

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Ranjeet30
, IN
Sep 16, 2013 10:51 am EDT

Dear Sir,
I have a complaint to be registered that since today evening i.e on 16/9/13 somebody had given a fake advertisement of "Micromax Canvas 2 mobile" to be sold on the portal "www.olx.com".I don"t carry this mobile but i am harrased so much that i can"t even do my normal work.Kindly look into this matter and solve this issue.Also plz msg me or mark me a mail on my email id i.e ranjeet.p@abec.asia or ranjeetpatole30@gmail.com.

Regards,
Ranjeet Patole,
[protected]

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gauravravat320
, IN
Dec 06, 2013 9:11 am EST

I was at railway station and somebody snatched my mobile..

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6:11 am EDT
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Micromax Informatics No Response for Online Order(Mobile)

I have ordered Mobile (Micromax canvas 2) from Timtara almost 3 weeks ago. Yet I dint get any reponse from them. Even they are answering calls also. I would like to cancel my order.

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12:00 am EST
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Micromax Informatics Software, efictioncy, perfomence, speed etc

Sir. . .
My name is hussain
I'm a user of micromax superfone a57 ninja3
Please upgrade its features, os and also its efficiency. Some times its very bad to use. It shows a very slow when using internet or otherwise.
Please remove its nonwanted apparently like hookup m buddy and all ur services. But u can add it as all features in one app.
Please change its settings as a real android device.
Please include software update in its settings. By this the customers can update softwares through the device.
There is so many non - wanted applications are working in background at any time if phone is standby mode there is also. U must change it at anycost by this customers will get more battery backup. And please ensure there is no unwanted applications working in background.
When the data turned on the unwanted applications using by internet is working. But its other features are really good. By changing the above mentioned items u can increase ur customers.
Please change its sound quality and earpiece (Reciever) sound. Its sound quality is very bad.
Hope u will change all the faults. Please changevits status bar and notification bar and also change the network indicator g as e. Please change the color of both status bar and notification bar as black. And change work as too smooth. . . The device is really hard. Please replace the new version to the old by clearing the old memory. Include latest version android os kernal version base band version apps etc

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nilesh daga Dhamne
, IN
May 09, 2013 6:52 am EDT

M - imei [protected] s - imei [protected] last mobile no. [protected]

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Sanjay Ku.. Yadav
, IN
Feb 15, 2013 11:21 am EST
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my phone was missing on walking..

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ankit mehta
, IN
Dec 13, 2013 5:35 am EST

plz give option of software update in phone if not want to give then release online update the android version of micromax a57 is too poor i want 4.0.4 so release a update for micromax a57 4.0.4

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SAMMANI
, IN
Jun 10, 2013 12:41 am EDT

I AGREE. MMX A57 IS TOO SLOW A SMART PHONE. THOUGH ROOTED, BLOATWARE REMOVED, MEMORY EXPOANDED, IT IS STILL SLOW. THE EARPIECE VOLUME & QUALITY ARE SUCH BAD, WE DO NOT EVEN FIND IT ON A LOW END PHONE. CAMERA IS POOR.

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jjjjjjjjjjjjjj
, IN
Mar 31, 2013 11:15 am EDT

1st root your phone. 2nd install link2sd app. 3rd open app and hold on app which u want to remove. click on ''convert to user app'' let it process done, last go to task manager and now u can uninstall that system app. before u do this copy that app fron system/app. folder. this folder is located in file expolar. go to file expolar and back twice. by. facebook.com/Jayuchauhan

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9:17 am EST
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Micromax Informatics Service Issue

Hi,

Below mentioned is the complain that is submitted to Micromax.

Job sheet No. : SALMH027R2476

Service Centre Name & Location: Mobile Point, Thane
Complaint ID: MMH1810128516

My name is Mohaseen Hoble, I purchased Micromax A-100 on August 28, 2012. Initially, phone worked really well apart from getting hanged sometimes, which is normal with smart phones. Suddenly, one day, my phone hanged and then it never started. I took this phone to Mobile Point, Thane (service centre) and they told me that motherboard and display needs to be replaced. So, they created a job sheet under my name on October 08, 2012 and informed me that it will take approximately 20 business days to repair. Good enough.

18-October-2012
I called Micromax Superfone helpline number (011-[protected]) to check the status and your rep took my complaint (MMH1810128516) and told me that it will take 15 working days from October 18, 2012. Therefore, as per your reps instruction, I called again on November 5, 2012 and the scene which I encountered was totally unacceptable.
First time, when I called, I spoke to Sandeep, he took my complaint number and everything and after 3 minutes, my call gets disconnected. Terrible!. Then again, I called and spoke to one lady, I don’t remember her name, she didn’t even apologize for the fact that I was disconnected earlier. Great Customer service. After keeping me on hold, she told me that it will take another 15 working days from today and to call after November 20, 2012 to check the phone status. Are you kidding me? I asked for a supervisor and she told me that there was no one available. Even she claimed that supervisor will give you the same information. How in this world, is it possible that there are no supervisors in Customer care departments. So it was a straight lie and very hard to digest.

Your people are saying that phone parts are not available, you are launching new phones every now and then and you don’t have phone parts. I am sorry to say, but I am loosing faith from Micromax, because this was the first ever Micromax phone I have purchased, but now I regret for my decision. Also, the other problem is you don’t even provide back up phones for use till the phone gets repaired. That said I want you to please look in to this matter and do all possible to get my phone repaired and delivered to my service centre at the earliest. I would love to hear back from you at the earliest.

Note : I have cc’d a copy to Consumer Complaint board for their referral as well

Thanks & Regards
Mohaseen Hoble
Cell – [protected]/[protected]

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4:18 am EDT
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Micromax Informatics mobile lost

i lost my phone when i was ride the scooter..my phone"s imei is911204157323482, 2nd sim imei911204157833480

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3:46 pm EST
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Micromax Informatics no respose

when i called at airtel customer care the operator ishwar at 8:30 pm on 26/12/2011 he said our services will help us u after 4 hours and said that it is not my duty time and my complaint is that i have brought a sim before few days and my calling facilities were not allowed and i also went to my nearby airtel office but also they dont responded please start my outgoing services my no is [protected]

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Phone numbers

1860 500 8286 1800 102 3999 More phone numbers

Website

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