Michael Korsshipping issue

Ordered a handbag as a birthday present and paid for express shipping. After I paid for everything I received a payment confirmation and later a shipping confirmation. I wasn't happy when I saw that my package was sent with regular shipping instead of express. I contacted Michael Kors support and they said that it was already too late because order was sent. They said they were not able to refund the money that I paid for shipping and offered me a small discount on my next order.
I am very disappointed with Michael Kors, order is still missing and my friend's birthday was last week. Will not order from them again, they can keep their discount to themselves.

May 08, 2017

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