MicCostumes.com reviews and complaints 24
Keywords
costume quality order shipping delivery customer service buy reviews material halloween seller refund bleach china service us products color fabric experienceNewest MicCostumes.com reviews and complaints
bad quality costume
I waited for 7 weeks to get my costume, and the worst part, the quality of the costume is really bad that I wouldn't wear at all! the delivery is so slow, and the cloth is kind of see-through. the color of the fabric don't look like the same as their pictures. I am very disappointed with this, and don't buy from miccostumes!
The complaint has been investigated and resolved to the customer’s satisfaction.
I don't recommend anyone to buy here
It took over 2 months, with so many emails that I tried to sent them, and finally I got a bad quality costume from them from China! It takes forever for them to process an order, and they kept saying the costume is being made! They claim to be in the US, it is totally misleading. Super slow delivery, bad service and the worst...my Bleach costume is nothing close to acceptable in quality. I am extremely disappointed, and I don't understand how could others say they deliver fast with 1+ month delivery time. I can only guess those are fake reviews posted by miccostumes themselves. I don't recommend anyone to buy here!
If you don't want to waste your money and time buy elsewhere
The kingdom hearts sora costume I bought from miccostumes is simply a garbage. the quality of the costume is bad that it is made of some cheap material that you can see that easily and feel it by your hands. it don't look much like the picture at all. no wonder the price they tried to list is so cheap. also it took forever for the delivery that i had totally waited 6 weeks before i can get it. i am disappointed with the services and products. don't trust their stupid reviews on their own website, totally misleaded me. i won't buy here no more, if you don't want to waste your money and time buy elsewhere!
no delivery bad costume
It took over 2 months, with so many emails that I tried to sent them, and finally I got a bad quality costume from them from China! It takes forever for them to process an order, and they kept saying the costume is being made! They claim to be in the US, it is totally misleading. Super slow delivery, bad service and the wrost...my Bleach costume is nothing close to acceptable in quality. I am extremely disappointed, and I don't understand how could others say they deliver fast with 1+ month delivery time. I can only guess those are fake reviews posted by miccostumes themselves. I don't recommend anyone to buy here!
The complaint has been investigated and resolved to the customer’s satisfaction.
MicCostumes.com In-depth Review
In summary, MicCostumes.com is a website where people can find a wide range of costumes for different occasions. The site is quite user-friendly and offers a variety of sizes and themes. Quality of products is generally good, and prices are competitive. Customer service is responsive, and the ordering process is straightforward. Shipping options are adequate, and they also offer customization services. They have a strong community presence, but information on sustainability and ethical practices is not clear.
Website Usability and Design
- Navigation and Layout: The site is easy to navigate, with clear categories and search functions.
- Mobile Responsiveness: Works well on mobile devices, no issues with browsing or ordering.
- Visual Appeal: Attractive design with colorful images that showcase the costumes well.
Product Range and Selection
- Variety of Costumes: Many options, from popular anime to classic superheroes.
- Availability of Sizes: Good range of sizes, including plus sizes for many costumes.
- Thematic Categories: Easy to find costumes by theme, like gaming or movies.
Product Quality and Authenticity
- Material and Fabric Quality: Materials are generally good and as described on the site.
- Design Accuracy: Costumes look like the pictures and are true to the characters.
- Durability and Comfort: Most costumes are comfortable and hold up well over time.
Pricing and Value for Money
- Cost Comparison with Competitors: Prices are competitive, often better than other stores.
- Discounts and Promotions: Regular sales and discounts are available.
- Overall Value Assessment: Good value for the quality and variety offered.
Customer Service
- Responsiveness and Support: Customer service is helpful and responds quickly.
- Return and Exchange Policies: Clear policies, but check details as some items may not be returnable.
- Customer Feedback and Reviews: Mostly positive reviews, with some negative experiences.
Ordering and Checkout Process
- Ease of Placing an Order: Ordering is simple and the website guides you through the process.
- Payment Options and Security: Multiple payment options and the site seems secure.
- Order Confirmation and Tracking: Immediate confirmation and tracking information is provided.
Shipping and Delivery
- Shipping Options and Costs: Various shipping options, costs are reasonable.
- Packaging Quality: Costumes arrive well-packaged and protected.
- Timeliness and Condition Upon Arrival: Delivery times are as promised, items arrive in good condition.
Customization Services
- Custom Order Options: Custom orders are available for many costumes.
- Accuracy of Custom Fit: Custom fits are generally accurate, but double-check measurements.
- Additional Costs for Customization: Extra cost for custom orders, but usually reasonable.
Community Engagement and Social Proof
- Social Media Presence: Active on social media with a good following.
- Customer Testimonials: Many positive testimonials on their site and social media.
- Community Involvement and Events: Participates in and sponsors community events.
Sustainability and Ethical Practices
Information on sustainability and ethical practices is not very clear or detailed on their website.
Overall Experience and Satisfaction
- Repeat Customer Rate: Seems to have many repeat customers, indicating satisfaction.
- Resolution of Issues: Issues are resolved satisfactorily, based on customer feedback.
- Final Verdict and Recommendations: Good option for costume needs, with a few areas for improvement.
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Contact MicCostumes.com customer service
Phone number
+1 (626) 322-0086Website
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