M.H. Alshaya Company / unethical behavior

Dubai, United Arab Emirates

Dear Al Shaya,
I am writing this because of the incident that happened today.
I went to Le Pain Quotidien in Sheizh Zayed Road (near Financial Centre Station) and ordered Shakshuka for take away and I paid immediately.

After waiting for 30mins, I asked one guy (i think he is the manager in charge ) if my food was ready and he said in 1 minute. After patiently waiting for 10minutes, i checked at the counter again and another guy said he is already packing the food for take away.

Again, after 10 minutes the food is still not available. I waited for another 5 minutes and left the place in dismayed.

I would like to suggest if you can train your staff on how to handle this kind of situation. You have an amazing food but the customer service is poor.

Feel free to call me at [protected].


Oct 15, 2018

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