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MetroPCS

Posted: Jun 11, 2017 by    

customer service/phone service

Complaint Rating:  100 % with 1 votes
100% 1
5
I really don't appreciate the lack of help or support your customer service (*611) agents have I was hung up on 2, told false information 2, oh in hold for 15 minutes to a supervisor who really did not show any help was very condscending. I have been with metro for 3 years and the service basket always been the best, with not receiving calls, buffering, static calls not going through, text malfunction etc and i'm really dissatisfied with the lack of appreciation or understanding for there loyal customers... I plan on terminating3 service after this month.
Complaint comments Comments (1) Complaint country United States Complaint category Mobile/Cellular Service Providers

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N  19th of Jun, 2017 by    0 Votes
I've been trying to get Metro PCS on the phone I can't reach them been trying for 2 days I left Boost Mobile of 9 years to MetroPCS and it was the most unsatisfying thing I have done I can't pay my bill the damn BillMatrix accept my card and I know I have money on there plenty they need to shut Metro PCS down y'all service is very unacceptable despicable disrespectful and sad

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MetroPCS Logo MetroPCS
Customer Care Service
MetroPCS Wireless, Inc. PO Box 601119
Dallas
Texas
United States - 75360
+1 888 863 8768
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