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Metro Pcs / over charging

Irving, TX, United States Review updated:
3.75
Contact information:
Phone: 8173448148
i have tried several time to get in touch with corp. head quarters for metro pcs, unable to do so. we have had metro for years now. resently we made some changes in our service at the irving, tx. office at the airport hwy office. when we were there making the changes we ask exactly what our bill would be for the month of dec. 08 and we were told it would be $120.00 odd dollars but when we got the bill via voice mail on our phone . the bill was over charged by$115.00. i spoke to one the cs's on 611 and was told it would be taken care but it was not, i called agian to get the phon # for that office but they could not give me one, then i called 411 and they had no listing for this office either.

i would like to speak to someone at the corp. headquarters to get this taken care of today 12/08/08
as thereis no phone numbers of contact online either.

my phone # is [protected]

thanks for your assistance in this matter

betty c. kott
0

Comments

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Is
  9th of Jun, 2010
Agree Disagree 0 Votes
I was over charged as well with no authorization!!!

I have had no results in getting my account credited!!!


It has been awful.

isa
Is
  9th of Jun, 2010
Agree Disagree 0 Votes
Metro PCS over charged my credit card with out me authorizing it

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MetroPCS Logo MetroPCS
Customer Service
Overall Satisfaction Rating

365 Reviews
MetroPCS Wireless, Inc. PO Box 601119
Dallas
TX
United States - 75360
+1 888 863 8768
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