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Metro coffee roasters co. / making unverified credit card transactions

1 Seattle, WA, United States Review updated:

making credit card charges that are not for products bought - said 5.00 - have made 2 charges - 1 for 25.00, another for 38.95

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  • Re
      15th of Apr, 2009
    0 Votes

    Dear Sara,

    I apologize for any problems you may have encountered with our company, Metro Coffee Roasters. Here at Metro Coffee Roasters our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account and clear up any problems. If you are unsatisfied in any way, we will reasonably discontinue service and provide return shipping information. For further clarification of these charges, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

    Sincerely,
    Rebecca Ramirez
    Director of Customer Service
    customersupport@metrocoffeeroasters.com

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