In trying to get roller wheels for a shower unit door, Mesda said they would charge me US$70 ($20 parts/$50 shipping). I refused to pay, I believe they should make up any missing parts even if it took more than 1 year for me to install. They say warranty is 1 year. But the wholesaler (UpScaleHomes) I bought the units from first offered to pay for the repairs to a broken shipment, then refused to fix problems right after I received the units, and then the refused to return calls. I filed a BBB report against them but I believe they closed the business and opened another. The attached photos show how one Mesda shipment was received.
I suggest contacting Mesda when you have problems. Here are some of their email address. Light them up! 'mesda1A@china-yuehua.com'; 'mesda5A@china-yuehua.com'; 'firstname.lastname@example.org'; 'mesda3A@china-yuehua.com'; 'mesda9A@china-yuehua.com'; 'mesda3B@china-yuehua.com'
This is the more specific information about their company.
T/T TO FOSHAN GAOMING YUEHUA SANITARY WARE CO., LTD.
FOSHAN GAOMING YUEHUA SANITARY WARE CO., LTD.
USD ACCOUNT NO.:104280884140000302
BENEFICIARY’ S BANK:
GUANGDONG DEVELOPMENT BANK, H.O.
(SWIFT CODE:GDBKCN22; CHIPS UID:277028)
REMARK:PAY THROUGH FOSHAN GAOMING SUB-BRANCH
ADD:HEXIANG ROAD INDUSTRIAL DEVELOPING
ZONE, GAOMING, FOSHAN, GUANGDONG, CHINA
BEST REGARDS, MS SUKI
TEL:(+86 757) 88281111 MOBILE:+86-13925959163
FAX:(+86 757) 88226111