Merchandise Direct Topsy Turvey / Overcharged
April 16, 2008
300 Returns Road
Wallingford, CT 06493
RE: Order #[protected]
This letter is to inform you that we are returning the above order for the following reasons:
Topsy Turvy Tomato Planter – Buy 1 Get 1 Free. We were charged $14.95 for the second set.
P&H was supposed to be $7.95 per order. You charged $31.80 per item, not $7.95 per box.
When we saw what you were charging us, I called you immediately on March 16, 2008 and your Customer Service Representative said they could not cancel the order. So here we are with something we don’t want because of the pricing. You did not represent yourself in an honest way so we are, therefore, returning our order and would expect our credit card reimbursement immediately upon receipt.
1802 E. Mueller Park Road
Bountiful, UT 84010