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MERCEDES BENZ ROCKLIN /ELDORADO HILLS CA / EXTENDED WARRANTY

1 Rocklin, CA, United States Review updated:
Contact information:
Phone: 530 344 3616

PURCHASED WARRANTY EXTENDED FROM DEALERSHIP FOR USED VEHICLE CL 55 2001 IN FIRST PART OF JUNE, PLACED VEHICLE FOR A SERVICE WITH A COMPLAINT THAT ARRISED FROM GEAR SHIFTING FROM A TAHOE TRIP IN THE END OF JULY, THE APPLICATION WAS NOT SUBMITTED AS IT WAS LOST!<br />
TWO WEEKS LATER THE THE WARRANTY COMPANY HAD ALL OF THE PARTS NEEDED AN THE APLLICATION WAS SUBMITTED AND WAS FORWARDED TO UNDER UNDERWRITING, WE WAITED FOR APPROVAL FOR ANOTHER WEEK, FINALLY THEY CAME BACK AND SAID THEY DO NOT COVER AMG CARS, SO I WAS SOLD A CONTRACT OR WARRANTY THAT DOES NOT EVEN COVER MY CAR, AND NOW I AM NOT ABLE TO GET WARRANTY AS MY CAR HAS A PRE EXISTING CONDITION, DUE TO THE FACT THE SALES PERSON AT ROCKLIN DEALERSHIP MERCEDES, DID NOT SELL ME THE CORRECT CONTRACT FOR MY VEHICLE, AND THERE RESPONSE IS, "THAT THEY FEEL THEY DO, NOR DO THEY WANT ANY RESPONSIBILITY DUE TO FACT THEY WERE NEGLIGENT IN PROCESSING MY CONTRACT FOR MY CL55 AMG 2001 AND THAT ARE WILLING TO TOW MY CAR BACK TO MY HOUSE !

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Comments

  • Zo
      8th of Aug, 2009
    0 Votes

    Get a lawyer. How much is a 2001 CL55 AMG worth these days around $15, 000?

  • Zo
      8th of Aug, 2009
    0 Votes

    Does the fact that you posted the whole complaint in ALL CAPS mean that your screaming?

  • Pa
      16th of Aug, 2009
    0 Votes

    I bought from new by end 2005 a c-class (in UK); had a whole list of issues (including the automatic transmission, steering rack, electrical surges.

    I regret I was biased and chose Merc for the logical natural option of BMW (or Lexus); the plastic badge (changed from silver and later stainless steel) says it all

    I am as well contemplating legal action for cr*p service from A-Z (the only good thing at the dealerships are the pretty receptionists...).

    Good luck with your complain and legal action; your lawyers are better than ours anyway...

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