Menu
CB Business and Industrial MER Air Duct Cleaning

The good, the bad, and the ugly - discover what customers are saying about MER Air Duct Cleaning

Welcome to our customer reviews and complaints page for MER Air Duct Cleaning. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with MER Air Duct Cleaning.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used MER Air Duct Cleaning's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with MER Air Duct Cleaning, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with MER Air Duct Cleaning. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
V
6:43 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

MER Air Duct Cleaning Stay away at all costs

M.E.R. Professional Air Duct Cleaning is a scam! They print a $79.00 coupon in Ad Pages, come out, tell you they've found mold and construction dust in your vents and heating unit; Point out rust on the heater coils, which I later found out was very normal and expected when condensation forms on Texas homes. The ad says they use a video camera to inspect the vents--didn't happen. The supervisors says they will disconnect the vents, remove them and clean the entire length--didn't happen. They simply vacuumed them out on both ends getting a few feet on each end, certainly not the full length.

That $79.00 quickly added up to $1300 and I was stupid enough to pay it. Not to mention, they damaged another structure in the home and refuse to pay for the expensive repairs, although they are "Bonded & Insured." Do not get ripped off by these people! They should be in prison!

Read full review of MER Air Duct Cleaning
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
V
9:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

MER Air Duct Cleaning Worst company ever

Was recently looking for a carpet cleaning service in my local ad pages. 2 came up, 1 offered 7 rooms carpet shampooed and deep cleaned For 189.00. I only needed 4 rooms cleaned and decided to instead go with MER who said there prices would be better. I wish i could say that you get what you pay for but that would have been welcome. Not only did they do an incredibly bad job but the Price for 4 rooms of what they call "Deep Cleaning" (not shampoo) Was well over 300 dollars for four rooms of from what i can tell was nothing but a steam clean. The carpet was slightly lighter but the stains that were on the carpet remained. I told the guy coming in that i didnt want to spend too much because i was considering new carpet anyway, he assured me that after this cleaning it would look brand new and i didnt need new carpet, but not even close. When i expressed my disgust with the job they did all i recieved was a oh well shrug and off they went. This place is a rip-off avoid at all costs.

Read full review of MER Air Duct Cleaning and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
F
F
FROGNTINK
Arlington, US
Jul 24, 2009 1:23 am EDT

MER AIR DUCT CLEANING is a FRAUDULENT COMPANY!
THEY ARE NOT LICENSED TO DO BUSINESS IN THE STATE OF TEXAS OR REGISTERED IN DALLAS TO DO BUSINESS.. ALSO THEY ARE NOT CERTIFIED BY THE E.P.A. AS THEY CLAIM TO BE..I HAVE WRITTEN DOCUMENTATION OF ALL OF THIS AND WILL BE TAKING THEM TO COURT. ALSO THEY DO HAVE A RATING OF "F" WITH THE DALLAS BBB.
THEY ARE NOT EVEN LICENSED TO DO AIR CONDITIONING WORK OF ANY KIND!
DO NOT USE THEM YOUWILL FIND YOUR BANK ACCOUNT EMPTY!

W
W
wildfire
, US
Apr 24, 2009 12:55 am EDT

These people did an air-duct cleaning for us and it was a rip-off. The worst was that they did a cleaning for my sister who paid much more than us for the same job! don't use them and don't get caught to valpack coupons which is how we found them. These people have an F rating from the Dallas better business bureau.

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.