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1.6 736 Reviews

Menards Complaints Summary

105 Resolved
615 Unresolved
Our verdict: With Menards's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Menards reviews & complaints 736

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4:02 pm EDT
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Menards windows do not fit

I ordered Jeldwen windows from Menards and they did not fit. They will not rectify the situation and they will not take them back without me paying another 25% to reorder. They were incredibly rude and when I ordered the windows and specified the way that my builder wanted the windows to be ordered, they did not tell me until the windows came in that they could not be ordered that way.

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3:27 pm EDT

Menards wrong flooring

We were in the Menard's in Celina Ohio. This was our first time in a Menard's and a just looking trip ended up being a $350 purchase of flooring:. We were camping near by and couldnt take it with us so the next day we drove an hour and half home to turn around and drive back to pick up our flooring;. They had it plasic wrapped and on a skid for us when we arrived|. We got home, unwrapped it, and found out it was the wrong color". I have been told by Ray that we should have checked it before we left/. That means having it unwrapped and then waiting for someone to wrap it up again|. I guess in this economy that they can pick and choose who they compensate for their mistake?. Lowe's and Home Depot...you have our business.

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RICHARD L WILLIAMS
Kokomo, US
Jul 21, 2011 8:43 pm EDT

JULY 21 2011.I RECEIVED AN EMAIL SAYING MY SPECIAL ORDER STORM DOOR WAS AT THE STORE FOR PICKUP. I ASKED A FRIEND WITH A TRUCK IF HE WOULD TAKE ME TO PICK IT UP.HE AGREED AND DROVE 30 MILES TO HELP ME OUT. I GAVE THE STORE EMPLOYEE MY ORDER FORM AND HE WENT TO FIND THE DOOR. HE GOT THE DOOR AND I HELPPED HIM LOAD IT ON THE TRUCK. I COMMENTED THAT THE BOX WAS AWFULL WIDE FOR MY 32 INCH DOOR, BUT HE ASSURED ME IT WAS THE RIGHT DOOR. I TOOK IT HOME UNLOADED IT AND SET THE BOX IN MY GARAGE AND MY FRIEND DROVE BACK HOME. LATER THAT DAY I STARTED TO UPACK THE DOOR AND IT WAS THE WRONG ONE. I CALLED TO COMPLAIN TO THE STORE MANAGER AND TLD THEM WHAT HAD HAPPENED AND TOLD THEM SINCE I DIDN'T HAVE A TRUCK I COULDN'T RETURN IT AND I ASKED THEM SINCE IT WAS THIER MISTAKE I FELT THEY SHOULD DELIVER IT FREE OF CHARGE. HE SAID HE COULD NOT DO THAT BECAUSE IT WAS MY RESPONSIBILITY TO MAKE SURE I HAD THE RIGHT PACAGE BE FOR I LEFT THE SSTORE. THE STORE IS LOCATED IN KOKOMO INDIANA AND I ASSURED THEM THAT THEY WOULD NO LONGER RECEIVE ANY FURTHER BUSINESS FROM ME. THIS WAS THE THIRD SPECIAL ORDER DOOR I HAVE ORDERED FROM THEM IN THE PAST 10 MONTHS. I TRIED TO CALL THE CORPORATE OFFICE BUT THEY WON'T ANSWER THIER PHONE.

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6:45 pm EDT

Menards stay away

Honestly people, is this what the world has come to? Internet trash talking about your perceived slights?

How many of you have actually worked in retail? I doubt any of you who are bashing retail employees have ever actually held a job in retail. If you had, you would know that IT IS IMPOSSIBLE TO PLEASE EVERYONE..

Someone will always find fault somewhere;. And the majority of the time, it isn't an employee's fault, it isn't a store's fault, it isn't anyone's fault but their own?.

It is unfortunate that you people are so incredibly unhappy that you have to go into a store and verbally assault an employee who obviously can't fight back (or lose their job), . I HIGHLY doubt any of you would dare say such things to someone outside of the store|.

So please, do us all a favor: stay home and keep your misery to yourself.. Or go talk to a professional, because you clearly have some serious underlying issues you need to work through|.

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D. M. S.
Norwalk, US
Aug 27, 2012 9:26 am EDT
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I work in retail and Menard's is a joke

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2:01 pm EDT
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Menards - broken fence

My husband and I bought a fence from Menards at the end of June in 2010. In December of 2010 the fence began to break. The plastic brackets where snapping and eventually the post broke and we lost several panels. I contacted Menards immediately. I sent pictures and a copy of my original receipt. They were initially friendly. After a few weeks of...

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2:59 am EDT
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Menards practices

By the way, this is the second time they have done this: Two years ago we had a balance on our card, always made payments ON TIME, NEVER MISSED and HSBC decieded to reduce our credit limit (to about $300 over what we had already charged) this of course, put a ding on the credit score.. now here we are about two (2) years later and low and behold, once again they have done the same thing! We have NEVER been late paying them - this is really screwing up my credit ! IS there anything I can do about this? What a bunch of crap- penalizing people who PAY THEIR BILLS! shameful!

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6:54 pm EDT
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Menards - poor customer service

On 3/04/11 my husband and I went to the Rhinelander, WI Menards store 24 miles away from our home, to purchase carpeting for our living room. Little did I ever think this would turn out to be such a NIGHTMARE!! We dealt with a sales person by the name of Nick W. We explained to him our needs regarding this carpet purchase, such as size of room, color...

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11:25 pm EDT

Menards misleading advertising for no interest promotions

Because I had a no interest promotion due in March 2011, Menards refused to allow me to pay for my December 2010 BIG CARD purchases; instead, they charged 24.99% apr on my Decemeber purchases and threatened continued interest charges on all BIG CARD purchases until I sent in enough money to pay off the promotion.

Menards owes me the interest they tricked me into paying.

I say tricked because no one in store management understood the conditions attached to last fall's promotion. If store management cannot find or understand the rules, how can a customer be expected to!

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Dingle Bogardus
Mt. Sterling, US
Apr 01, 2011 4:32 pm EDT

First you say they wouldn't let you pay for your December purchases (I don't really buy that), then you say the store management didn't understand the conditions of the promotion. I'm thinking they just didn't understand your explanation, because I sure as heck don't.

By the way, your issue isn't really with Menards, it's with the company that administers their credit cards. Which I assume is still HSBC.

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3:39 am EDT
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Menards blackmail and extortion

I use to work for Menards. I gave up three years of my life that I will never get back. This is one of the worst companys to work for and this is why.. During the time that I worked there my lunch breaks were always cut short because of under staffing. My days off were taken away where I would have to work 12 days in a row for months at end. My family and friend life was gone after the first year. My store manager Blackmailed me in to my management spot because he did want to look bad with a manager stepping down to a carrie out just to get out of his store. Thats how badly I wanted out. I was willing to be a carrie out/cart pusher just to leave that store. Which sucks by the way. Who wants to go to work everyday knowing that your store manager is blackmailing you? I watched so many good employee quit or step down because they couldn't take the emotional abuse anymore. All in all I'll never shop there again. I'm working on starting a boycott aganist the Menards Mafia for there extortion, blackmail, fraud and most of all there illegally disposing of hazardous ash. If you want to join in feel free to email me. Thanks and god bless

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Dingle Bogardus
Mt. Sterling, US
Apr 01, 2011 4:39 pm EDT

It sounds like the problem was with a specific manager rather than the company itself. Did you ever call the AWARE hotline about it? The number is on the back of the badges.

The issue with the disposal of treated lumber was dealt with long ago. In fact today the lumber is treated using a different process and I doubt that it would be illegal for Big John to burn scrap from the new treated lumber and set the ash out with the garbage even if he wanted to.

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2:29 pm EST
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Menards - refused to honor veterans discount, and would not accept rebate

I Jan C. Lucas made a purchase of several items, at Menards 6800 Pendleton Pike Indianapolis, Indiana. The cashier informed me they no longer gave 10% discount to veterans. I spoke to the manager and he said Menards believed this was discrimination against all the good people who chose not to serve, and he was one of them. They also refused my rebate...

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7:46 pm EST
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Menards wrong color paint

I bought 8 gallons of off-white flat paint as I am trying to sell my house and need to paint several rooms. I put one coat on in the Master Bedroom and went to put on a second coat the next day. The color didn't match initially, but I thought they would after the second coat dried. The next day, it was obvious that they didn't match, so I took the remaining paint back to the store. The woman at the paint counter identified that several gallons had different bases. The clerk who helped me before had gotten the paint off the shelf, so this wasn't my fault. They knew I wanted the same color. Although they replaced the paint with the wrong bases, I was still out a gallon after putting on the second coat of the wrong color. I tried to explain this, but the woman at the counter wasn't having it. She said there wasn't much paint taken from the first can (it was at about half). Regardless, I think they should have either replaced or reimbursed me for the first coat I have to redo.

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upbaja
Negaunee, US
Mar 02, 2014 7:31 am EST

Service desk cashiers are supposed to take back any paint, mixed or not, for ANY reason, regardless of how much is in the can. Given the circumstances of your situation, the paint dept manager should have instructed her to give you credit on that gallon. You should have had the paint dept manager called up to approve it. She should have called back their to verify. She did a poor job taking care of this.

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11:50 am EST

Menards discontinued military discount

On a shopping trip to Menard's in Lancaster Ohio on January 31, 2011, we were told by the check out person that Menard's no longer honor Military Discounts. We were stunned and asked why. The person said it had been in effect since January 1, 2011. Well that does it! We are returning to Lowe's to buy all of our shopping needs. I am very disappointed in this company for doing this, after all, these men put their lives on the line for us! You should post something in the newspaper or all of your shopping adds.

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pobarjenkins
Minneapolis, US
Feb 11, 2011 4:12 pm EST
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No company is required to offer a military discount. You choose to be in the military, so why should Menards have to pay for it? Times are tough, better to cut non-sensical discounts and keep staff.

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2:28 pm EST

Menards non response

I have had the Menards "BIG" card for years. Last year I purchased over $4, 000.00. On several occassions during the past few months I have asked when I might receive my rebate as advertised. I have nver received an answer or a rebate in all the years I've had a big card. John Z.

I don't know why you need one hundred words, but I would like to get my message accross before writing to the home office in Eau Claire. I now need to come up with fifteen more words in order to satisfy your recommendations.

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2:11 pm EST

Menards can't give receipts for cash sales

BLACK FRIDAY, waited in line 1 hour in the cold patiently with another say several hundred more people. The doors opened, and about 50 people NOT patiently waiting their turn, mobbed the front doors ahead of everyone else. Words were exchanged, upset people, pushing, shoving, holloring! Totally unfair ! After that, i waited in line for a check out for another 1hr., to find out that the 10 items i had just bought for gifts couldn't get a gift receipt...All because of CASH SALE..I could have had them ring each item up seperately, and done cash sale with receipt, but otherwise no gift receipts! unreal...get with the program Menards!

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upbaja
Negaunee, US
Jan 02, 2012 12:09 am EST

Gift receipts can be given on any item no matter how they are purchaed. Buying with cash has NOTHING to do with it. As stated, they need to know BEFORE the transaction is done, otherwise, NO gift receipt!

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Dingle Bogardus
Mt. Sterling, US
Apr 01, 2011 4:45 pm EDT

You have to tell them at the beginning of the transaction that you want a gift receipt rather than at the end. If you did then its a matter of cashier error rather than company policy.

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7:23 pm EST
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Menards hsbc

We purchased items on an interest free 12month promotion. I was making payments no problem, paid off my bill. I get a notice 2 months later that my balance is going to collections. I pay the balance that day, which I still do not know where it came from! I try to get a loan for a new home and HSBC sent my "late" payment to the credit reporting agency! My perfect credit score dropped 100 points!?! How is this possible? I did not receive bills or late statements from this company on a monthly basis like they tried to tell me. HSBC is a thieving fruad!

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MsMOPAR71
, US
Dec 21, 2011 12:37 am EST

I have numerous records detailing each and every call I made to HSBC, and now that I am graduated from college, I have a little more time to find a resolution.. I am beyond frustrated though... Who can we turn to for help? It seems as our money (as consumers) is worth so little to everyone. Do I really have to be owed tens of thousands of dollars for someone to care? What's worse is that this costs us something more than money, it costs us the one irretrievable element.. our time... I'm mentally exhausted, but I cannot afford to give in and give up. What an incredible disappointment it is that these large corporations are enabled to destroy the consumers who support their businesses... what a disgrace

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6:48 am EST
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Menards unfair employee treatment

Menard's isn't the worst retailer to work for in the world, but as many of the other employee posters have stated, fair treatment by management is completely sub-par. Occasionally you'll find managers whose problem solving and approaches to keeping employees happy and working are pretty impressive (like my own), but I would say a good 75% could not even manage their own shoelaces to stay tied. My store personally is "catch-22 central" in what it expects from its employees. I'm talking about hours offered versus the hours that are actually given. We are expected to work our given shifts, not be late, and not to cut out early nor ask for it. If any of the above are violated, you can expect a verbal or written warning the next day, or at the very least shunned on by some management. At the same time, we expect to be able to work our offered shifts from start to finish, as the whole reason we have the job is to work and make money. This past week I was scheduled to work 23 hours - I worked 9. I am expected to be OK with it, but it's extremely upsetting. Therefore: Catch 22. The job isn't for fun - it is a needed paycheck to pay bills. When most of the part timers are in college, like myself, money is tight enough as it is. Sometimes even dept managers get sent home early, resulting in their not making the 40 hr/week requirement. I like working and I do my job well - much better than part timers in other depts that get more hours than me because someone else made a huge sale. While the pay/workload ratio is fantastic and totally on my side, it does not make up for a measly 9 hours a week. What they need to remember is that the hardest working employees are usually the happiest employees, and recently I have not been a happy employee.

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Update by niggaB
Dec 24, 2010 7:15 am EST

And for the record, I have been employed there over 3 years. Started off great, but now? No dice. Sure, maybe you can blame the economy. But if you're going to do that, why are you still hiring new people? Can't wait to quit. At least at this point I have pretty good job security, seeing as I'm one of the most knowledgeable in all aspects of the store...

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Dawn Magillicutty
, US
Sep 06, 2017 8:23 am EDT

I agree with all. Still working at Menards, but hoping my cleaning business picks back up. Menards in Ann Arbor is being run by 25 years old, lazy GM'S and Assistants. They favor young people have allowed dating and pregnancies amongst employee's, this is against policies. Your suppose to get written warnings, then time off then and either demoted or fired. Some can have 20+ points against them, still working. Others( just recently), great work ethics, been there since opening, no points no warnings. Boom after not being up trash outside, which was sent by an e-mailed not in person, (GM job not theirs). Had their scheduled weekend off, came to work next scheduled day, worked 2 hours, was pulled in with GM and his assistant, and his manager boss( who was totally unaware of what was going on). Was written up, give 3 days off and demoted! All at once! Where's policy? I am blown away by this. It's no wonder everyone wants to quit this store. Unfair treatment!

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Kay Backstrom
, US
Oct 16, 2016 7:36 am EDT
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I worked @ Menards in Ionia, Mi. for about 4 months, that was about all I could take of their crap employment! The front end Manager, I was a cashier, was older than me (45) and yet ran that front end like a JHS Click. It was very obvious who she favored as those people got to do pretty much anything they wanted. Shut down your lane. sure no problem. Run to get coffee down the road. sure no problem. Take your lunch ealry. Of course. Meanwhile she was a complete jerk to everyone else. The management seems to be very very concerned about THEIR bonuses as well. They constantly make people go home early to "make payroll" so they're bonuses aren't effected. My manager actually came back from a managerial meeting one day very loudly boasting to her assistant managers in front of all of us that they "better start sending people home EVERYDAY and make sure we make payroll everyday unless you want you bonuses cut" Also after another time after managers came back from a convention holding a meeting, oh and ALL MEETINGS are held at night which means if you work a day shift that day you have to come back to the store that night (it's mandatory!) to sit and listen to them scold you for not getting their bonuses up, to encourage all of us cashiers to start up selling stuff off of our lanes to every customer. Why? Because they needed bigger numbers to get bigger bonuses! Nothing in it for us cashiers what so ever just pressured daily from that point on to get those numbers up so that their bonuses could improve! They are a very greedy, self serving company to work for. They do not treat their employees well and do not pay them well either. You will find no respect working for Menards in any way shape or form. They are awful!

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training guru
, US
Sep 01, 2016 9:53 am EDT
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I worked as a stocker in Housewares with a guy who disappeared more than he worked. While recuperating from knee replacement surgery, I submitted my resignation. Keep in mind that this was during a period of FMLA, so I wasn't actively working.
Now, after much encouragement on the part of one of the best managers in the store, I applied to return. But, I'm not rehireable because I didn't give 2 weeks notice. I wonder how that works when a person is out on a medical leave and not working. 2 weeks notice of what? So, apparently they'll do better with lackadaisical efforts on the part of someone who should have been disciplined long ago than they would with someone who has a work ethic, because of someone's misinterpretation. This company could do well to implement more comprehensive employee and especially management training.

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freedom from menards
, US
Oct 27, 2014 10:16 pm EDT

All the comments here are vaild ones. I am a former full time employee. I worked here while going to college and took full time until I got a job in my field to pay my loans and bills. Its true, Menards treats there employees like dogs. The computer scheduling system is not good, and I also had mutiple problems with it. It had me work mutiple times working 10 days straight (no OT since it was in 2 different weeks) which violates Illinois law where you can't work more than 6 days straight if full time, no set schedule as a full timer, and they schedule you less than 8 hours between shifts if you close than open which again violates state law. The long hours they schedule you for (10 or more hrs) make you burn out very quickly, and they keep the stores understaffed or have everyone working the same time so nothing ever gets done and your forced to stay after your shift is over to finish projects because of this. It was fine at first getting some OT, but it got rediculious after a while. The managers are very unprofessional and agree most of them don't how to manage and lack any business sense. I want to know who picks some of these managers becasue some of them shouldn't be in these positions. This is why you guys have such high turnover. This place is a joke and is ran by a bunch of greedy, heartless people who don't value their employees hard work they do for them. Oh well, just glad to not be working there! My advice for someone who is thinking of working here is to stay clear of this place!

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The English Major
Bismarck, US
Jan 20, 2014 10:25 am EST

I think Menards is too big for its britches. The infrastructure cannot keep up with the growth rate. The issues with the computer scheduling system are ridiculous in a company this size. I have had nothing but problems with scheduling since I started. Computers are supposed to make things easier, not harder! I had an much smoother experience when I worked for a small company that had a manual time punch system. And I belong to a relatively small department! I cannot even imagine what some of the larger departments are dealing with. I agree 100% with the statements about the manner in which team members are treated. I think the company must think that since they are offering profit-sharing, they can therefore treat employees like tools instead of human beings. We must show up on time or we are docked points. However, we can be sent home early or kept late regardless of whether or not we have plans or needs. Expectations are two-way: a company has expectations of employees, but employees also have expectations of a company. Wake up, Menards, or all the profit-sharing in the world will not garner you the retention you need in order to be truly successful!

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tiredandcrazy
Lennox, US
Jan 19, 2013 11:24 pm EST

I started out loving working for Menards. It was during the winter and the two departments I started training in (Millwork and Building Materials) were pretty easy to learn. What I cannot stand is the unfair treatment of certain people and management's lack of patience with some of their employees. I think it is unfair to be scheduled 13 + hour days with a half hour lunch break (if you're lucky) and that's it. There is no direction from any of the managers if you need help with something and it's pretty obvious that some of these people probably shouldn't be managers at all. I think that their anti-union stance on things will hurt them in the long run because of all the employee laws they end up violating on an everyday basis

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unfair practices
Chicago, US
Apr 09, 2011 1:48 pm EDT

Apparently, this is the training that store managers get coming down from corporate as this is the same treatment offered at Hodgkins, IL. Employees schedules are changed without a day's notice, call, email, etc. Employees/students are scheduled ten hours days on week-ends and are ASKED to stay? No they are told they have to stay until the store is ready regardless if they end up working 12 hours per day total, lunch is whenever if your lucky...maybe on the tenth hour.
I thinks its time for a class action lawsuit for unfair practices much like Walmart!

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5:29 pm EST
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Menards sent 2 rebates and only got 1

I had went to menards and bought paint on 10/14/10 grand distinction which I got the rebate number 3364. When I got home I was not happy at all with the color and took it back the mgr exchanged for the right color and said the rebate would still apply. I went the on 10/16/10 and bought another gallon of the same paint. I got the rebate on the second gallon and not the first or I only got 1 rebate instead of two. in summary I bought 2 gallons of paint, sent in two seperate rebate forms in the same envelope and only got one rebate of $5.00 back. again receipt # 3364 sent on the 10/20/10. please reply or send me the other instore $5.00 rebate you owe me.

Thanks
Rita Sokol
[protected]@msn.com

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Ray Oehme
, US
Dec 06, 2016 8:52 pm EST

this paint shows every brush stroke, and pulls off freshly painted surface with each application, forget trying to 1 coat anything with this crap... unless you are spraying it on...maybe.

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Menards employment

UNETHICAL, GREEDY BEHAVIOR BY MANAGEMENT TEAM! Menards can be a good company to work for, good pay, fair benefits, but they also still offer a year end bonus. Stores get a bonus based on the sales for that store. This bonus is divided between the employees based on ranking (manager, assistant, team member) and length of time employeed. They need to still be employeed by December 15. If anyone is qualified for that bonus and leaves or is let go prior to that date, the store gets the same bonus amount, but it's distributed to the empolyees still there. Some managers will find any reason they can to let someone go right before this time so the "bonus pot" will be larger for their own benefit. Basically they just cheat some poor employee out of something they worked all year to receive. Someone I know (I will remain nameless) put in their two weeks notice because they were moving away to go to school. They were let go only a few days before the "Bonus Deadline". The initial reason was because they were 2 minutes late for work that day, they called in and explained they were running late because of the weather and it was approved. Then they changed the reason and said it was because of availability when they had the same availabilty approved for several months and it was never an issue... (nor were they even asked if they could put in more hours). This manager knew the employee was moving away to continue their education and was let go right before the bonus cut off time. What does this say to young people, starting out into the working world. How cruel is it to cheat soomeone out of a bonus, someone that is going away to school, on their own. Did this manager ever go to college? Forget what it's like to be in college, working, paying for their own rent, utilities just living pay check to pay check. That measly $500 bonues distributed amongst several employees is nothing compared to how far it would go for someone going out on their own for the first time.

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ugh_complaints
Indianapolis, US
Feb 11, 2011 4:59 pm EST

Unfortunately you're wrong about how their bonuses are processed. I used to work there and am extremely familiar. Profit Sharing is not based on any sort of "pot" so firing someone before Dec 15th would not enlarge the other manager's bonus. Profit Sharing is based off of a certain percentage (based on how many years you've worked there) multiplied by the amount of money you made that year.

Managers recieve year end bonuses based on their pre-set percentage at the beginning of that fiscal year multiplied by net profit dollars if they hit a certain amount of profit.

While I do agree, they seem to screw people over right before the bonus deadlines, their own bonuses do not increase because someone else's bonus is taken away :)

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6:54 pm EST

Menards refused to product back

I purchase a snow blower from Menard's last evening. I spent $1, 005.42 fo0r the Brute 13.5 X 29 electric start. I even paid $ 39.95 for delivery of the terrible product and the delivery guy actually didn't even know how to get it out of the truck, my brother and I had to unload it.

I pulled up to my garage, put gas in it and tried to start the snow blower, it would not start. We tried it three times to no evail. We checked the oil, spark plug and all connections and this snow blower just would not turn over and it was approximately 15 minutews old. (Brand New)

I called Menard's in Oakdale, Minnesota I spoke to some one that stated he was the Manager, I explained the situation with the product I just purchased and explained to him, I need someone to come back to my home and pick this product up, I will not pay over $1000 for a proiduct that dopesn't work! The *** so-called manager asked me, did you make sure to put fuel in the snow blower? I said, of course I did because I would be willing to bet it would not start with out it. Again, the *** manager then stated this, we'll seeing you put fuel in the product we can not take it back becasue it's now used.. I said, that's incorrect because this item will not start, I've had it (15) minutes and I would also bet your delivery drive has not even returned back to your storer yet from his trip to my home 10 miles away? The manager said, you're correct, . he's not back yet buyt seeing you have put fuel in the snow blower to start it for the first time, regardless of the fact it will not start, it's yours and we will not take it back. The store manager then hung up on me!

Nice service from a retail store thast steals over $1000 from customers, refuses to try and make some sort of an accomidation to the customer and then hangs up the telephone because he's both to ignorant and unqualified to answer simple questions.

I will NEVER buy as much as a cotter pin from Menard's ever in my life, what a joke of a retailer.

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bismark, US
Jan 24, 2011 1:16 am EST

I am a store manager. I would have taken it back. You cannot lump all Menards into this category, as different managers do different things. Unfortunately, the one nearest you is a ###. Sorry. I would have taken care of you.

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Menards - military discount

Menards will price match any discount from Lowes and Home Depot except 10% military discount. They claim they will match the discount when it is advertised, but since their competitors offer it year round, they don't advertise it. Especially in a time of war it is nice to see that Menards does not support the troops and their families that sacrifice to protect our freedom, don't shop there.

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Menards - menards and designer image vinyl lock floor problem-$4000 plus

It has been an on going nightmare for more than a year. The product was purchased from Menard's in Long Grove. It was installed by professional installers both times and both times failed. It has a "LifeTime Warranty" for residential use. Not so, it seems. First time it failed (25% seam defects)we were able to get a product exchange but had to pay for...

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Menards Customer Reviews Overview

Menards is a popular home improvement store that offers a wide range of products for DIY enthusiasts and professionals alike. The company has received numerous positive reviews from customers who appreciate its vast selection of products, competitive pricing, and excellent customer service.

Many customers have praised Menards for its extensive inventory of building materials, tools, and hardware. They appreciate the convenience of being able to find everything they need for their home improvement projects in one place. Additionally, Menards offers a variety of services, including custom cutting and installation, which customers find helpful.

Another positive aspect of Menards is its competitive pricing. Customers appreciate the store's low prices and frequent sales, which allow them to save money on their home improvement projects. Menards also offers a price match guarantee, which gives customers peace of mind knowing they are getting the best deal possible.

Customer service is another area where Menards excels. Many customers have praised the store's knowledgeable and helpful staff, who are always willing to assist with any questions or concerns. Menards also offers a variety of online resources, including how-to guides and project ideas, which customers find helpful.

Overall, Menards is a highly regarded home improvement store that offers a vast selection of products, competitive pricing, and excellent customer service. Whether you are a DIY enthusiast or a professional contractor, Menards is a great place to find everything you need for your next project.

Menards In-depth Review

Overview: Menards is a leading home improvement retailer in the United States. With a rich history spanning several decades, Menards has established itself as a trusted name in the industry. The company offers a wide range of products to cater to the diverse needs of homeowners and contractors.

Product Range: Menards boasts an extensive product range, covering categories such as building materials, appliances, home decor, tools, and more. Each category is further divided into subcategories, ensuring that customers can easily find what they need. The quality and variety of products available at Menards are commendable, with options to suit every budget and style.

Pricing: Menards adopts a competitive pricing strategy, offering affordable prices for its products. A comparison with competitors' prices reveals that Menards often provides better value for money. Additionally, the company frequently offers discounts, promotions, and loyalty programs, allowing customers to save even more on their purchases.

Customer Service: Menards excels in customer service, with a team that is responsive and helpful. Whether through phone, email, or live chat, customers can easily reach out to the support team for assistance. The availability of multiple communication channels ensures that customers can choose the most convenient option for them.

Website Usability: The Menards website is designed with user-friendliness in mind. The navigation is intuitive, making it easy for customers to browse through different categories and subcategories. The search functionality and filters further enhance the product discovery process. Detailed product information and specifications are readily available, helping customers make informed purchasing decisions.

Shipping and Delivery: Menards offers reliable shipping and delivery options. The company ensures speedy delivery of products, minimizing wait times for customers. The packaging quality is commendable, with products arriving in excellent condition. Customers can trust Menards to handle their orders with care.

Return and Refund Policy: Menards has a customer-friendly return and refund policy. Initiating returns and obtaining refunds is a hassle-free process, ensuring customer satisfaction. While there may be certain conditions and limitations for returns, Menards strives to accommodate customer needs to the best of their ability.

Store Experience: The in-store shopping experience at Menards is top-notch. The store layout is well-organized, making it easy for customers to navigate and find what they need. Knowledgeable staff members are readily available to provide assistance and answer any questions, enhancing the overall shopping experience.

Reputation and Trustworthiness: Menards enjoys a strong reputation in the industry, known for its reliability and trustworthiness. The company has garnered positive customer reviews and ratings, reflecting the satisfaction of its clientele. Customers can trust Menards to deliver on its promises and provide quality products and services.

Sustainability and Social Responsibility: Menards demonstrates a commitment to sustainability practices. The company actively engages in environmental conservation and energy efficiency efforts, contributing to a greener future. Menards also participates in community initiatives and philanthropy, showcasing its dedication to social responsibility.

Pros and Cons: Menards has several advantages, including a wide product range, competitive pricing, excellent customer service, and a user-friendly website. However, some customers may find limitations in the return and refund policy. Overall, Menards' strengths outweigh its weaknesses, making it a reliable choice for home improvement needs.

Conclusion: Menards is a reputable and trustworthy home improvement retailer that offers a wide range of quality products. With competitive pricing, excellent customer service, and a user-friendly website, Menards stands out in the industry. Potential customers can confidently rely on Menards for their home improvement needs, knowing that they will receive top-notch products and services.

Final thoughts: Menards' commitment to sustainability and social responsibility further adds to its appeal. By choosing Menards, customers not only enhance their homes but also contribute to a greener future and support community initiatives. Menards is a reliable partner for all home improvement endeavors.

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Contact Menards customer service

Phone numbers

+1 (800) 880-6318 +1 (800) 871-2800 More phone numbers

Website

www.menards.com

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