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Menards / online service

WI, United States Review updated:

I ordered 4 rolls of wallpaper. I was charged for 4 rolls of wallpaper. A few weeks later, I received 2 rolls of wallpaper with no indication that the rest of the order was being delayed. I emailed twice and received a generic response saying they were checking into it. When I check with order tracker, it says order shipped and delivered. I called my local store for help. They said they couldn't help. I found a phone number for the corporate store but haven't been able to speak to anyone. There is no phone number for the online store. At this point, I am too irritated to continue dealing with them and plan on finally finishing the project without the wallpaper. I'm going to attempt to just return the two rolls and hope that " keeping my fingers crossed" will be an effective strategy since solving the problem by normal methods is not working. This is no way to run a business and i am advising everyone not to use Menard's online service.

Ka
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Comments

  • Ma
      16th of Jul, 2014

    This is the second time I am weighting to you people, I bought a 22'' 3n1196cc mower from you on 5-24-2014 I used it 3 or 4 times . I call and you told me to take it in for repair so I did on 7-7-2014 I called the repair center on 7-15-2014 and they said it will be at least another week if not two . My nabors are complaining that my grass has to be cut what the hell am I suppose to do with out a mower this really sucks . You should replace it or give me a stores credit I am going to tell every one I know how you people deal will bad equipment and how you deal with it
    also the person I called at the store I bought it was very rude to me

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