Memphis Area Transit / Lack of consumer service!
Memphis Area Transit is the worst, and some of the drivers are rude and hateful. The bus company hiked up the fares all across the board. If you have a large family, and your trying to catch the bus good luck. It will cost you just as much to catch a cab. And, if you complain about the service the drivers' give nothing is done, nothing at all. I've seen driver stop the bus and get off and order food sit and eat.
And then get on the bus and drive fast to make up their time. It's very bad.